Author: Alexis

  • Practice Spotlight: Be Impeccable with Your Words

    Practice Spotlight: Be Impeccable with Your Words

    Ever noticed how your words can shape your actions and influence others? 🤔 In our book, “I am a Software Engineer and I am in Charge”, we delve into this concept with our first practice: Be Impeccable with Your Words.

    This practice is all about harnessing the power of your words to drive truth and love. It’s not about making drastic changes overnight, but investing a deliberate amount of energy to gradually shift the way you express yourself. 🗣️

    We’ve even included a 5-day challenge to help you get started! Each day, you’ll choose a part of your day to be conscious of your words, reflect on your progress, and plan for the next day. 📅

    Why not give it a try? You might be surprised at how much of a difference it can make. And remember, rewiring the brain takes repetition, so focus on changing one automatic reaction at a time. 💡

    Here it is: Be Impeccable with Your Words!

    For more practices like this, check out our book.

    Let’s take charge of our words and actions together! 🚀

  • A Meeting Across Continents

    The Story Behind “I am a Software Engineer and I am in Charge”

    In the heart of Paris, a city known for its rich history and culture, we, Alexis Monville and Michael Doyle, finally met in person after months of remote collaboration. The occasion? The launch of our book, “I am a Software Engineer and I am in Charge”.

    Our journey to this point was not a typical one. When we embarked on this project, we were separated by oceans, with Alexis in Boston, Massachusetts, and Michael in Brisbane, Australia. Despite the geographical distance, we found a way to work together, synchronizing our schedules and doing most of the work asynchronously. The result of our collaboration is a book that aims to empower software engineers and increase their impact and satisfaction at work.

    We had originally planned to meet in Paris and organize events for the book’s launch. However, the pandemic had other plans, and Michael had to postpone his travel with his family. But as they say, good things come to those who wait. Our long-awaited meeting finally took place in June, with us signing copies of our book in the city of lights.

    In a previous crossed interview, we shared our hopes for the book and its readers. We hope that readers will increase their impact and satisfaction at work and realize their power in shaping the future of software engineering.

    Stay tuned for more updates and insights from us as we continue our journey with “I am a Software Engineer and I am in Charge”.

  • Radical Product Thinking: A conversation with Radhika Dutt

    Radical Product Thinking: A conversation with Radhika Dutt

    In this episode, I had the pleasure to talk with Radhika Dutt, author of Radical Product Thinking: The New Mindset for Innovating Smarter.

    Radhika has lived the full spectrum: engineering, startups, big organizations, and years of learning the hard way. What makes her work so compelling is how clearly she names the patterns many teams fall into, and how practical her framework is for escaping them.

    From product diseases to a new mindset

    Radhika starts with a story from her first startup, where the team caught what she calls Hero Syndrome. Their ambition was real, but their vision was vague: “revolutionize wireless.” It sounded exciting, but it did not tell anyone whose world they were changing, what problem they were solving, or what “success” would look like.

    Over time, she kept seeing similar patterns across organizations: teams moving fast, doing a lot, and still feeling stuck. In 2017, she asked a simple question:

    Are we all doomed to learning product leadership through trial and error, or can we build products systematically and avoid these predictable traps?

    That question became Radical Product Thinking.

    Beyond “fail fast”: vision driven, hypothesis driven

    Radhika challenges a common Silicon Valley assumption: that the best way to build products is endless iteration and pivoting.

    Iteration can hide a painful truth. Most teams can only afford a small number of pivots before they run out of money or momentum. When teams keep trying random directions, they lose the sense that they are learning. The work becomes demoralizing.

    Radhika links this iteration led mentality to the venture capital model: fail fast, learn fast, move on. That model can produce unicorns, but it is not proof that it is the best way to build products. Survivor bias is not a method.

    Her alternative is not “don’t iterate.” It is: build with clarity. Define the change you want. Make hypotheses. Plan actions. Measure whether it works. Learn in a way that preserves momentum.

    The Radical Product Thinking framework in five parts

    Radhika describes five components that work together:

    1. Product vision
    2. Strategy
    3. Prioritization
    4. Hypothesis driven execution and measurement
    5. Culture

    It is a full system. Not a workshop artifact you file away.

    1) Product vision that is specific, not vague

    A powerful moment in the conversation is when Radhika reframes vision.

    A “good vision” is often taught as broad and grand: disrupt an industry, revolutionize a technology.

    In Radical Product Thinking, a good vision is detailed. It answers:

    • Who are you trying to help
    • What problem do they have and what do they do today
    • Why is the status quo unacceptable
    • When will you know you have arrived
    • How will you bring that end state to life

    This level of clarity changes everything. It makes alignment possible. It gives teams a real target.

    2) Strategy grounded in real pain points

    Radhika then introduces a mnemonic for strategy: RDCL, like “radical.”

    • R: Real pain point
    • D: Design of the solution
    • C: Capabilities required underneath
    • L: Logistics: delivery, business model, training, partners, operations

    This last part, logistics, is often skipped. Many teams act as if the business model can be bolted on later. Radhika insists it must be part of the strategy from the start.

    A crucial detail: a pain point is real only if it is validated, meaning verified plus valued.

    Verified: you observed it.
    Valued: people are willing to give something up for it to be solved.

    3) Prioritization as leadership at scale

    This is one of my favorite parts.

    Radhika reframes leadership: it is not telling people the top three priorities. It is enabling people to make good tradeoffs when you are not in the room.

    Prioritization becomes a way to scale your intuition.

    Her tool is a simple but powerful map:

    • Y axis: vision fit
    • X axis: survival fit

    This creates four quadrants:

    • good for vision and survival
    • investing in the vision
    • taking on vision debt
    • neither

    A key idea is naming vision debt when you take it on. Saying it out loud protects trust. It signals that you are not abandoning the vision. You are making a conscious tradeoff.

    Radhika also highlights the usefulness of a survival statement: what does “survival” mean right now for this product? Cash, stakeholder support, time, credibility. Make it explicit, so decisions become less political and more objective.

    4) Execution and measurement without gaming the system

    Radhika makes a thoughtful critique of how OKRs are often used.

    The goal of execution and measurement is to test whether strategy is working. That requires hypotheses and metrics tied to the assumptions inside your strategy.

    When measurement becomes an exam, people optimize for looking good. That invites sandbagging and metric manipulation. Radhika advocates for a more collaborative approach: measure to learn, not to prove.

    5) Culture: purpose, autonomy, psychological safety

    Radhika defines culture through the conditions needed for innovation:

    • shared purpose
    • autonomy
    • psychological safety

    Purpose and autonomy are reinforced by earlier parts of the framework. Psychological safety is about reducing politics and creating conditions for meaningful work.

    Her culture lens is very usable: two dimensions

    • fulfilling vs non fulfilling
    • urgent vs non urgent

    The goal is to maximize the quadrant of fulfilling, non urgent work and minimize the other three:

    • fulfilling but urgent: heroism
    • not fulfilling but urgent: organizational cactus
    • not fulfilling, not urgent: the soul sucking quadrant

    Then she delivers a beautiful shift:

    Your organization itself can be treated as a product that serves employees.
    You can define pain points, craft strategies, test hypotheses, measure improvements, and refine culture over time.

    A mindset shift that changes the conversation

    What I took from this episode is not just a framework. It is a shift in how you lead:

    • from iteration without direction to vision with hypotheses
    • from top down prioritization to tradeoffs people can make themselves
    • from measuring to judge to measuring to learn
    • from “culture happens” to culture as something you can design and improve

    If you care about building products that matter, and building teams that can sustain innovation, this conversation will give you both language and tools.

    If you’re interested in learning more about Radical Product Thinking, you can find her book in bookstores or visit her blog at radicalproduct.com. Join us for our next episode as we continue exploring the fascinating intersection of leadership, innovation, and the future of work. Until then, keep leading the change.

    Transcript

    00:00.00

    Alexis Monville

    Welcome to the podcast on emerging leadership. I’m Alexis Monville. Today we are thrilled to have with us Radhika Dutt. Radhika is an innovation and program product management expert. She is the author of the book “Radical Product Thinking: The New Mindset for Innovating Smarter”. Radhika has worked globally across diverse sectors, from startups to giants. Welcome, Radhika.

    00:21.93

    Radhika Dutt

    Thank you. Thank you for having me and I’m so excited to be here with you today.

    00:25.86

    Alexis Monville

    Thank you, Radhika. Could you please introduce yourself to our audience and share a bit about your background and the work you do.

    00:35.45

    Radhika Dutt

    Sure, so my background is that I started out as an engineer. I studied engineering at MIT and I became an entrepreneur soon after. My first startup was called Lobby 7 and we started this with a group of co-founders. There were five of us in total and we started it while we were still in our dorms at MIT. My whole experience has been through entrepreneurship and then working at larger companies and making mistakes along the way. For example, my first startup Lobby 7 was where we caught the “Hero Syndrome”. What I mean by that is our tagline and vision statement was to “revolutionize wireless” and our tagline was “enlightened wireless”. If you ask me now what does that mean, what did you mean by “revolutionizing wireless”, I’m really not sure. All we knew was we wanted to be big. That was all that mattered and that is “Hero Syndrome”. So that was the first “product disease” I caught and along the way there were other product diseases that we caught.

    01:48.68

    Alexis Monville

    Um.

    01:59.93

    Radhika Dutt

    I’ve worked in different organizations and kept seeing product diseases. Over time, as I learned from these product diseases and learned to do better, I then watched other people make these mistakes and had to watch them suffer through it. The burning question for me in 2017, after almost twenty years of experience, was: Is it that we’re all doomed to learning from trial and error or is there a way we can learn to build products systematically so that we can avoid these product diseases? That’s how “Radical Product Thinking” was born.

    02:37.48

    Alexis Monville

    Wow, excellent. I’m glad you’re touching on the product diseases, that’s really something that is interesting. In “Radical Product Thinking”, you’re describing the approach, but you really start to say it’s really a mindset change. I believe there’s an exchange between Alice and the Cheshire Cat in Alice in Wonderland that is inspiring that and making it easier to understand. Can you tell me more about that mindset change?

    03:12.24

    Radhika Dutt

    Yes, so the mindset change we need is moving away from the belief that the best way to build products is through iteration. This Silicon Valley mentality of trying different things and putting them on the market to see what works has led us to continually pivot and iterate until we find something that works. However, this mindset disguises the fact that a team can typically only afford 2 to 3 pivots before they run out of money or momentum. Teams lose momentum as they begin to feel they don’t know what they’re doing. They’re just trying different things, and it can become demoralizing when they don’t feel they’re making progress.

    03:50.30

    Alexis Monville

    Go on.

    04:06.38

    Radhika Dutt

    Teams need to feel they’ve learned something and have a clear next step. This iteration-led mindset needs to change. We need to become more vision-driven. We need more clarity on the problem we’re solving, our set of hypotheses, our planned actions, and how we will test if it’s working. We need a more systematic approach. It sounds obvious, but then one might wonder how we ended up with this iteration-led mentality. The answer is that it’s baked into the venture capital (VC) business model.

    Venture capitalists invest in multiple startups, needing only one to succeed big for a return on investment. In fact, they want startups to fail fast so they’re not continually investing in something that’s not going anywhere. This “fail fast, learn fast” mentality originated from the VC model.

    05:23.17

    Alexis Monville

    Yes?

    05:37.14

    Radhika Dutt

    While this VC model has led to some unicorns, it doesn’t mean it’s the best way to build products. It’s more survivor bias than a proven method. Entrepreneurs need to realize that world-changing products often come from a more systematic and deliberate approach.

    06:06.21

    Alexis Monville

    So what would be the pillars of the Radical Product Thinking philosophy when looking at this?

    06:14.91

    Radhika Dutt

    The first pillar is seeing your product as a mechanism for creating the change you want. Until now, we’ve thought about a product as a physical or digital thing and its success as the end goal. We need to start with clarity on the change we want to bring about before we build the product.

    The second pillar is that your product is only successful if it creates that change.

    The third pillar is the idea that you can build your product systematically. In other words, you can engineer the change you want to bring about by starting with a clear vision of the end state. This vision then translates into strategy, priorities, hypothesis-driven execution and measurement, and culture. These five elements – vision, strategy, prioritization, hypothesis-driven execution and measurement, and culture – make up the Radical Product Thinking framework.

    07:50.41

    Radhika Dutt

    This step-by-step framework allows you to create visionary products systematically.

    07:56.59

    Alexis Monville

    To clarify, could you tell us more about the first element of the framework – product vision? When I hear “vision,” I’m tempted to think of grand visions and ambitions that aren’t really grounded in reality, but I believe that’s not what you’re referring to.

    08:17.91

    Radhika Dutt

    Exactly. We have to discard much of what we’ve learned about what constitutes a good vision. We’ve been taught that a good vision is broad, such as revolutionizing wireless or disrupting a particular industry. But in the Radical Product Thinking approach, a good vision is detailed and answers the who, what, why, when, and how questions.

    By this, I mean: whose world are you trying to change, and it’s not everyone’s world. What exactly is the problem and what’s the solution they’re using today? Why is the status quo unacceptable? When will we know that we’ve arrived, or in other words, what does the end state look like when this problem is solved? And finally, how are we going to bring this about with our product?

    Let me give an example to make it clear. The Radical Product Thinking format gives you a fill-in-the-blank statement to help you answer these questions. Here’s an example of a vision statement for a startup I had many years ago:

    “Today, when amateur wine drinkers want to find wines that they’re likely to enjoy, they have to pick attractive-looking wine bottles at the wine store or try wines that are on sale. This is unacceptable because it’s hard to learn about wines this way and leads to many disappointments. We envision a world where finding wines you like is as easy as finding movies you like on Netflix. We’re bringing about this world through a recommendations algorithm that matches wines to your taste palette and an operational setup that delivers these wines to your table.”

    11:07.18

    Alexis Monville

    That’s a product vision. It’s not grand, but it’s very clear about the problem and the change it will create for wine enthusiasts.

    11:27.86

    Radhika Dutt

    Exactly. This vision isn’t about changing the world for everyone. It can be for a very specific group of people. The clarity it brings is such that even if I hadn’t told you anything about my startup, by the end of the vision statement, you knew exactly what we were doing and why we were doing it.

    11:49.55

    Alexis Monville

    Absolutely. So next up in the framework is strategy. Could you tell us a bit more about that?

    12:00.23

    Radhika Dutt

    Yes, let’s discuss the problems we face today with strategy. Most company strategies I see usually read something like this: “We’re going to build XYZ in terms of a feature set or products. This will require an investment of X million, and we’re planning to launch it in these markets. The expected return will be such and such.” This type of strategy is quite vague, I’d say. So, what does a good product strategy look like instead? The mnemonic is RDCL, standing for Radical, where we ground it in the real pain points. The word ‘real’ is emphasized because we want to distinguish it from the imaginary pain points.

    Firstly, we must ask the question, “What makes someone come to the product?” This question then leads to the ‘D’ in RDCL, which stands for Design. What is our solution to the pain that brings people to the product?

    The ‘C’ stands for Capabilities. This involves asking, “What’s the underlying engine that powers this solution?”

    Finally, ‘L’ stands for Logistics. This involves asking, “What is the business model? How are we going to support this product? What training is required?” All these questions about how we will deliver the solution to the customer are often overlooked. When we build products, we usually say, “Okay, first we’ll build a product and then we’ll attach a business model at the end.” Without thinking about it comprehensively, which is what we want to avoid with this question ‘L’. Let me walk through an example of how this RDCL comes together. If I go back to the wine example…

    13:53.21

    Alexis Monville

    Sure…

    14:03.10

    Alexis Monville

    Yes, please do.

    14:11.84

    Radhika Dutt

    Our startup likely had a real pain point. People were coming to this product because if they wanted to learn about and try wines, they didn’t want to read magazines that used language that felt intimidating. They wanted to learn in an easy and fun way, and find wines that they liked. That’s the real pain point that drew someone to the product.

    The design aspect comes in when I consider that I can’t ask you questions about your tastes by asking things like, “Alexis, how much tannin would you like in your wine and how much acidity would you prefer?” Those types of questions are difficult for most people to understand and answer clearly, right?

    15:01.47

    Alexis Monville

    Yes, those are expert questions. Not many people would know how to answer them, maybe just 1% of people would be able to answer them with absolute certainty.

    15:10.76

    Radhika Dutt

    Exactly, so we ask questions that are much simpler. For example, I can infer how much tannin you might like based on how you prefer your tea or coffee. If you like it black, you probably enjoy more tannins than if you take your coffee with milk and sugar. Similarly, by assessing which fruits you prefer in a fruit salad, I can gauge how much acidity you enjoy on your palate. We can construct a quiz based on all of this. That’s the design.

    The capabilities then involve mapping this to a set of wines. We have to create a database that correlates wine varietals, among other things, to such tastes. Then there’s logistics, where we consider our business model. We could charge a business model where you buy one wine at a time. But what we came up with was a subscription model, creating wine courses where you progress through the courses by tasting different wines and learning along the way.

    These are examples of how this all comes together. I’ll give you another example of logistics – we didn’t have an inventory of wines we were supplying. So, we had to collaborate with partners who prioritized customer service.

    16:41.12

    Radhika Dutt

    We had to find stores that had their inventory and could implement this model using our approach. That’s another example of logistics. So, that’s a comprehensive Radical strategy.

    16:48.15

    Alexis Monville

    I’d like to revisit real pain points. When you say real pain points and not imagined, does that mean you’ve verified that your users actually consider these as genuine pain points? How do you go about doing that?

    17:13.60

    Radhika Dutt

    That’s a great question, and it’s often where we stumble as product people or in innovation in general. We often assume that a pain point is real because we think it is. The formula for determining whether a pain point is real is that you must validate it. Validated equals verified plus valued. What this means is, ‘verified’ is when you’ve personally observed that someone has this issue. This could involve conducting user interviews or going out into the field to watch people in action to discern if they truly have this pain point.

    But even when I mention user interviews, we can’t directly ask, “Is this a pain point for you?” People usually aim to please you and are likely to give you the answer they think you’re hoping to hear. A good user interview is one where you ask questions that seem neutral, but from which you can ascertain the pain point.

    The second component, ‘valued’, is about whether someone is willing to give up something or invest something in exchange for having that problem solved.

    18:24.57

    Alexis Monville

    I see…

    18:39.73

    Radhika Dutt

    For instance, even with a free service like Facebook, people are willing to invest their time into it, so there is some sort of an exchange. They’re willing to give up their privacy. We can discuss the ethics of this separately, but the question of verified plus valued is crucial in determining if the pain point you’re trying to address is real.

    19:06.48

    Alexis Monville

    Absolutely, I understand. I really like the question, it’s very useful. Moving on to prioritization, could you talk about its importance and how it’s effectively implemented?

    19:18.54

    Radhika Dutt

    Yes, one of the things that often happens is that we work on a vision, and that vision often gets filed away for posterity. It’s like, “Okay, we’re done with that exercise. Let’s proceed with our everyday tasks now.” But prioritization is where we can bring that vision into our everyday decisions. This is incredibly important for leadership.

    We often think that good leadership is about telling our teams what the top three priorities are. However, what I’ve come to realize is that good leadership is about being able to scale your thinking, enabling every person to understand your rationale for the trade-offs you’re making. This way, you don’t have to be in every meeting, but people know exactly what the right trade-offs are to make. That is what good leadership is.

    So how do you do that? A lot of your rationale as a leader comes from years of experience and it’s often intuitive; you just know what the right trade-off to make in a given moment is.

    20:31.70

    Radhika Dutt

    The hardest thing for leaders is to communicate your intuition. In the Radical Product Thinking way, the way you do that is by recognizing that when we make these trade-offs, we’re really balancing the long-term against the short term. It’s the yin and yang of long-term versus short term.

    In engineering terms, this yin and yang gets converted into an X and a Y axis. Your Y axis represents whether something is a good vision fit or not, and the X-axis represents whether something is good for survival or not. So now you have this X and Y of long-term versus short-term considerations.

    21:09.21

    Radhika Dutt

    Things that are good for the vision and good for survival are, of course, the easy decisions. But if we always just focus on these easy decisions, then we’re still being quite shortsighted. Sometimes we need to do things that are investing in the vision. This quadrant is where it’s good for the vision in the long term, but in the short term, it’s not helping you survive.

    An example of investing in the vision could be spending three months refactoring code, or taking the time to do some user research.

    21:31.23

    Alexis Monville

    I see…

    21:44.92

    Radhika Dutt

    Your customers might not see immediate benefits, but it’s essential to do for the long run. That’s an example of investing in the vision. The opposite of that, by the way, is taking on vision debt. Vision debt is where something is good for survival, but it’s not helpful for the long-term vision. An example of this is if your customer says, “If you build this custom feature for me, then I will sign the contract.” If you keep doing this, it adds lots of vision debt.

    22:21.17

    Radhika Dutt

    Over time, you may end up with what I call obsessive sales disorder. This is not to say that any of these quadrants are bad per se, but we have to be really mindful about how we’re making these trade-offs. As a leader, when you decide that you need to take on this vision debt, one of the most important things is even recognizing and telling your team that, “Look, I understand that we need to win this deal. We’re taking on vision debt.” By acknowledging that it’s vision debt, you’re not making the team feel like this is a top-down loss of confidence in the vision. At least your team feels like you understand the trade-off now.

    23:10.56

    Alexis Monville

    Excellent. You even discuss in the book the idea of a survival statement. You can have a product vision statement, but you can also have a survival statement to help the team understand what you mean by survival at that moment in time.

    23:28.63

    Radhika Dutt

    Right, exactly. When we chart vision versus survival, one of the goals is to make these decisions less contentious. Instead of “I think we should do this” versus “No, I think we should do this,” when you plot vision versus survival, it makes the discussion more objective. Are we not aligned on where this fits on the vision fit, or are we not aligned on how this is helping us survive or making survival harder?

    We’ve defined the vision with a lot of clarity, answering the who, what, why, when, and how, but similarly, we should define what it means to survive. For a startup, survival might mean financial survival—I need the money to survive. If I don’t bring in the money, either through fundraising or winning a deal, my product is going to die because of financial survival.

    24:42.56

    Radhika Dutt

    However, let’s say I’m in a big company. Maybe my company has money in the bank, so what kills my product is not necessarily financial survival, but it might be stakeholder support. Maybe if my bosses don’t approve of my product, then that’s going to kill my product, and so survival might be pleasing stakeholders. Writing a survival statement is really helpful to acknowledge what the short term means and to make these objective trade-offs.

    25:09.80

    Alexis Monville: It’s often difficult to balance the long-term and short-term aspects of a product. Now let’s discuss execution and measurement. How does it fit into the Radical Product Thinking framework? It felt a bit like you were making a case against the use, or maybe more accurately, the misuse of OKRs. Tell me more about that.

    25:34.38

    Radhika Dutt: Before we challenge OKRs directly, let’s discuss what we’re trying to achieve with execution and measurement. The goal is to determine if our vision and strategy are working. Execution and measurement are about creating a set of hypotheses for each element of the RDCL so that we can understand what our hypothesis is and how we’ll measure its success. Now, if we consider OKRs, they set a number of goals, like hitting 20,000 signups by the end of this quarter or increasing revenues by 20%. The philosophy around OKRs is about setting big, lofty goals that are challenging to achieve. But you have to step back and ask if they’re really helping measure if the strategy is working.

    26:51.88

    Alexis Monville: Right.

    27:05.18

    Radhika Dutt: As a product manager, I have all the data behind the product. If you ask me to prove that I’m meeting my goals using my product statistics, I have a lot of flexibility in showing that I am meeting those goals. However, what you really want to know is not whether I’m meeting those goals, but how the product is doing. Is the strategy working? Do we need to change our strategy? This requires a more collaborative approach. OKRs, on the other hand, don’t feel collaborative. They’re like an end-of-the-year exam. You either pass or fail, and the incentive is to show that you have passed. This misaligns leadership’s incentives with employees’ incentives. Instead, we want a collaborative environment where employees are encouraged to share what’s working, what’s not, and what hypotheses we’re observing. Maybe we need a new approach. That’s why, as I illustrate in the book, instead of OKRs, we need a collaborative approach to create hypotheses derived from our strategy and metrics for measuring whether it’s working or not.

    28:45.34

    Alexis Monville: I’d say there’s a misuse of OKRs. What you described could exactly be OKRs if implemented properly at a team or product level. Certainly not for individuals and not linked to their compensation, as that would skew the system entirely.

    29:12.14

    Radhika Dutt: I agree with you. Traditionally, people have wanted to use OKRs because vision statements were too vague, like “revolutionizing wireless.” OKRs were intended to provide a clearer narrative of the impact we’re trying to have. But expressing this solely in numbers can lead to sandbagging, where ambitious people set their goals lower for fear of failure.

    30:06.78

    Radhika Dutt: We definitely should not create OKRs for personal goals or for product teams because that leads to manipulations of statistics. Even at a company level, if we don’t implement OKRs properly, there’s a temptation to sandbag and avoid personal responsibility.

    30:42.78

    Radhika Dutt: If we don’t handle it right, there’s a fear of appearing as if one’s department has failed.

    30:47.59

    Alexis Monville: That transitions us nicely to culture, the last part of the framework. Can you tell us more about what you mean by culture and why it’s important?

    31:02.36

    Radhika Dutt: For innovation to thrive, we need a culture where people have a shared sense of purpose, autonomy, and psychological safety. The first two are covered by other elements of radical product thinking. The shared purpose comes from the vision, while autonomy comes from helping people understand how to make trade-offs. The last piece, psychological safety, is about creating a team culture where people feel they’re doing meaningful work, not distracted by company politics.

    32:17.78

    Radhika Dutt: It’s important to consider how employees perceive company culture because it might be different from your intentions. Think about culture on two dimensions: is work fulfilling or not, and is work urgent or not? When work is fulfilling and not urgent, that’s the most wonderful time at work.

    33:05.26

    Alexis Monville

    Yeah, that’s what I call the impact and satisfaction and that’s always what I’m trying to drive. It’s to get to that quadrant of having an impact and I’m really satisfied by by the work I’m doing to get to that Impact. 

    33:26.68

    Radhika Dutt: We want to maximize that quadrant of fulfilling, non-urgent work, and minimize others. One such quadrant is heroism, where work is fulfilling but urgent. Too much of this can be exhausting. The next quadrant is organizational cactus, where work is not fulfilling but urgent, like paperwork. The last quadrant is what I call the soul-sucking quadrant, where work is neither fulfilling nor urgent, such as feeling unfairly treated or unvalued at work.

    35:54.99

    Radhika Dutt: A good culture maximizes meaningful work and minimizes the other three quadrants. To create such a culture, we can use the elements of radical product thinking. Define the pain points that lead to time in the bad quadrants, then work on a strategy with hypotheses and measurements. Over time, you can measure whether your culture is improving and whether your team is gelling better.

    36:22.81

    Alexis Monville

    I Really love it because then we can use the framework to improve the culture of the organization really consider the organization itself as a product that will serve the employees to help them do their best work I Really love that.

    36:45.60

    Radhika Dutt: Exactly, your organization itself is a product that serves your employees. You have a vision for that change, and culture becomes your product, your mechanism for creating that change.

    37:24.61

    Radhika Dutt: It’s about making better products and making the world better by creating those changes.

    37:29.11

    Radhika Dutt: Alexis, thank you for having me on this podcast. In terms of how people can reach me, there’s the Radical Product Thinking book, which is in bookstores. They can also learn more on the blog at radicalproduct.com. I always love to hear how people are applying the Radical Product Thinking approach to create change in the world. You’re welcome to reach out to me on LinkedIn to share how you’re applying Radical Product Thinking.

    38:53.71

    Alexis Monville: Radhika, thank you so much for joining us today on this podcast and for sharing your invaluable insights on radical product thinking. To our listeners, you can find a transcript of this episode, our references, and more episodes at emergingleadership.network. Join us next time as we continue our exploration into leadership, innovation, and the future of work. Thank you, until then, keep leading the change.

    39:32.32

    Radhika Dutt: Thank you.

    Photo de Ricardo Gomez Angel sur Unsplash

  • How the Cloud Threatens Open Source and what we can do about it: A Conversation with Daniel Riek

    How the Cloud Threatens Open Source and what we can do about it: A Conversation with Daniel Riek

    Open source is everywhere. It powers the cloud. It powers our phones. It powers most of the modern software stack.

    So why does it feel like we are losing control?

    In this episode, I’m joined by Daniel Riek, who works on special projects and strategy with the CTO at Red Hat. Daniel has spent most of his career in the open source space, from startups to large scale product leadership, and he brings a sharp perspective on what changes when open source meets the cloud.

    Open source is about freedom and sovereignty

    Daniel prefers the term free software: not free as in cost, but free as in freedom.

    Freedom to understand how software works, change it, improve it, redistribute it, and collaborate. In other words, sovereignty: the ability to control the technology that increasingly defines our lives.

    And that is not a niche concern anymore.

    Software is embedded in the physical world: connected devices, home automation, infrastructure, products, services, everything. As software becomes more central, the question becomes simple: who controls it?

    The cloud is a powerful paradigm

    Daniel defines the cloud as more than infrastructure. It is a paradigm built around three promises:

    • Developer velocity: teams can keep building without stopping for underlying dependencies
    • Operational excellence: best practices are embedded so systems stay reliable
    • Elasticity: you scale up and down dynamically and pay for what you use

    From the outside, it looks perfect.

    So why does it create a threat for open source?

    The core tension: open code, closed operations

    The cloud is built on open source. Linux, Kubernetes, containers, virtualization, databases, libraries: open source is the foundation.

    But the differentiator in the cloud is not only the code.

    The differentiator is how you run it.

    Operationalizing software at scale requires know how: security, reliability, performance, upgrades, incident response, compliance, cost controls. Cloud providers turn that expertise into a proprietary advantage.

    That is the turning point.

    You can have open source software, but if you cannot operate it at the same level, your freedom becomes theoretical. The control shifts from the code to the service.

    The same pattern shows up in everyday life. Many people do not run their own mail servers anymore because operating them securely is too complex. A small inconvenience is often a symptom of a bigger shift: the operational layer becomes the lock in layer.

    Abstraction on abstraction and the distance from the underlying system

    Cloud native development encourages abstraction. You do not want every team, or every project, to reinvent databases, messaging, identity, security, and operational tooling.

    So abstractions pile up. Abstraction on abstraction on abstraction.

    The benefit is speed.

    The cost is distance:

    • distance from what is running
    • distance from how it is configured
    • distance from how it is secured
    • distance from how to debug it when it fails

    And when those abstractions are proprietary services, the distance becomes dependency.

    The downward spiral: open source built on proprietary foundations

    Daniel makes a strong point: the cloud era can push open source into a downward spiral.

    Open source projects want to focus on their core mission, not on running everything underneath. But if the operational layer is proprietary, projects face a dilemma:

    • depend on proprietary black box services, undermining sovereignty
    • or run everything themselves, which creates a disadvantage in speed and effort

    Daniel uses GitHub as a revealing example.

    Git is open source. GitHub is a service built on top of Git. The glue, integrations, and differentiators are proprietary. Many open source projects depend on it for collaboration, issues, CI, and now AI assisted workflows.

    That does not make GitHub “bad”. It makes it a clear illustration of dependency in the cloud era.

    What we can do: expand open source to include operation

    Daniel’s proposal is direct:

    Open source must expand beyond “code in a repository” to include operationalizing the code.

    That means:

    • making “running it” part of the project’s scope, not an afterthought
    • enabling others to build on services, not only on libraries
    • creating a virtuous cycle of contribution at the service level, not only at the code level

    Not every project will do this the same way. But the direction matters.

    Decentralization as a counterweight

    The cloud tends to centralize. Centralization increases dependency. Dependency increases power concentration.

    So Daniel highlights decentralization as a key counterweight.

    He points to Mastodon as an example: open source software, with a federated model where many instances can exist and interoperate. The project includes operation as part of its reality, not only as code.

    The broader lesson is not “everyone should use Mastodon”. The lesson is that decentralization is a viable pattern when centralized platforms become too controlling.

    The leadership skills the cloud era demands

    Daniel is careful here: some of this is prediction, not finished history.

    But the direction is clear. Open source in the cloud era requires leaders who can:

    • understand dependencies and their long term cost
    • reason about centralization versus decentralization
    • think in terms of sovereignty, control, and sustainability
    • distinguish software, product, and service
    • align principles with strategy, not convenience alone

    There is also a more personal layer: conviction.

    Where do you keep your principles even when convenience pulls the other way? Where is the line? What tradeoffs are you willing to accept, and which ones create unacceptable dependency?

    A moving landscape, not a fixed answer

    Daniel ends with a reminder: the tech industry moves in cycles. Centralization and decentralization swing like a pendulum. Costs, crises, and new constraints reshape decisions. Edge computing is one example of a decentralizing force driven by physics, latency, and reality.

    Leadership means staying aware, staying honest, and making choices that mix strategy, principles, and immediate needs.

    Listen to the episode:

    You can listen to this episode on your favorite platform: Anchor, Spotify, Breaker, Google, Apple

    Here is the transcript of the episode:

    00:00.00

    Alexis Monville

    Welcome to the podcast on emerging leadership. I’m Alexis Monville. Today we are joined by Daniel Riek, who works on special projects and strategy at Red Hat. His previous roles include leading Red Hat’s AI Center of Excellence, managing cross-product integration engineering, leading Red Hat Enterprise Linux Product Management, and multiple startups, including ID-Pro, one of Europe’s first open-source service providers. Daniel has spent most of his career in the open-source space, and today we will discuss the future of open source in the cloud era and how individuals and leaders can support open source and ensure that it remains accessible and open. For those who may not be familiar with the term, Daniel, could you explain what open source is and why it’s important?

    00:54.35

    Daniel Riek

    Of course. I actually prefer the term “free software,” which is not about free as in no cost. It’s about free as in freedom. Free software allows you to change the software, understand how it works, improve it, and redistribute changed versions of the software. “Open source” is basically just a marketing term for the same thing. Often we refer to free and open-source software (FOSS) to combine them. I use them largely synonymously. The point is that it’s about empowering the people who use software and giving them the right to understand the software, adapt it to their needs, improve it, redistribute, and collaborate on the software. It’s really about sovereignty in technology. It’s about controlling the technology that defines your life.

    01:56.11

    Alexis Monville

    Okay, really interesting. In a very interesting talk at FOSDEM, you’ve spoken about the challenges facing open source in the Cloud Era. Could you tell us more about these challenges and why they are important for those in the tech industry to be aware of? Why should people outside of the tech industry care?

    02:19.16

    Daniel Riek

    Right. Free software is about empowering you to control the technology. As everyone is probably aware, more and more of our life is defined by software. An example I often use is a connected mousetrap I have in my basement, which does a very traditional task. It’s a mousetrap, but now it’s connected to the internet. It talks to my local Wi-Fi network and then talks to a cloud server and then notifies an app on my phone when it did what it does, which has a huge advantage. It avoids me finding things weeks later in the basement, so it’s really useful, and I bought that mousetrap, which is a very physical, very mechanical thing, because of that software feature. My light switches in my house are all small microcontrollers. They’re all small computers running software and talk to each other and, through some home automation, talk to the internet. So everything in our world is defined by software. Basically, everyone is exposed to that to some degree. Every business is definitely exposed to that, and more and more businesses differentiate through software features in their internal organization, in their customer interactions, and progressively even in their product. So everything is software, and logic is done in software. Our interactions with the world are with software. Because we control our physical world with software, the software complexity is approaching the complexity of the physical world. It’s no surprise there.

    04:24.70

    Daniel Riek

    And part of that of course is that things need to be always connected it means that there’s more and more software and a paradigm that really came along with that expansion and you can argue about cause and effect. But, you know, I think they just co-evolved is the concept of Cloud computing which I would define as the mixture of an operational paradigm – how do you run your software – and the underlying Infrastructure. That’s optimized for developer velocity so you can keep building software without having to stop for things that are underlying dependencies, whether that is infrastructure like a computer you need to run on, a network connection or a service like a database. You compose your software and you try not to stop for underlying infrastructure or have your developers stop for underlying infrastructure, so developer velocities. The second part is operational excellence. You want because if your business or your world or your house depends on software running, you don’t want to have any kind of operational fragility. You want your software always to run and you want the best practices that are common in whatever one does. You want that to be applied to how your software runs. Because if, even if you cannot have a positive differentiation from optimizing things because you’re just doing something that’s very mundane like running a web service or something, you still would have a disadvantage if you weren’t doing it as well as your competitor, right? So you want the operational excellence, the best practices embedded in how your stuff is run, how your underlying services and infrastructure is run, and lastly, you want elasticity which means that you can increase or decrease your usage dynamically at any time. So if you have, for example, a sale, a new product launch, and you expect a lot of traffic, you want the ability of your services to scale up, and then when you don’t need that anymore, you don’t want to keep paying for services you don’t need anymore. That’s what we call elasticity, so things can grow and can reduce as needed. And that is really what Cloud is about. It’s a paradigm that gives you a software architecture and infrastructure that supports maximizing developer velocity so you never have to stop when you create your own stuff. It embeds the operational excellence best practices, and it’s elastic. And yeah, most people know someone like Amazon or Google or Microsoft or in Asia, Alibaba, and you know there are big cloud vendors, IBM is a cloud vendor, Oracle is a cloud vendor, so these are companies that provide that kind of infrastructure, and there are many smaller ones. Even people running their own data center want to run them in this paradigm. So the goal is to support modern software and your dependencies by running yourself in the cloud paradigm.

    07:56.46

    Alexis Monville

    Yeah, so Daniel, if everything around us is defined by software, and we have that great capability of the cloud that is, as you said, optimized for developer velocity, we have operational excellence so things can continue to run always, and we have elasticity, so we don’t pay for what we don’t need, so we pay only for what we need, and we can increase our capacity. That’s absolutely perfect. So why are there challenges for open source?

    08:27.14

    Daniel Riek

    Yeah, that’s really interesting. So first of all, everything that people do in the cloud nowadays is built on top of open source. All the major clouds use open source. They’re usually based on Linux as the operating system. Open source virtualization technology that’s in Linux like KVM, or container concepts like Podman and Docker, and orchestration tools like Kubernetes. So, it’s a lot of open source in there. The place where open source is successful right now is the common base of what I call “code assets” – software program code that sits in a repository or is a binary that you can take and run when you need it, and that’s what most of the cloud vendors use. It’s what the cloud services are built on the highest. So, if you have a database in there, that has usually for most, a strong open source base. Even most of what any user does nowadays is built on the foundation of open source code. People build their own business differentiation in software. For example, let’s stick with the example if I build this control stack for my connected mousetrap, right? There’s a lot of open source in there, both on the device itself, some of the pieces in the microcontroller, our open source libraries. You can basically assume that because it’s most of the common underlying software, the middleware that they use to talk through the internet is based on open source. The parts on your mobile phone also include open source libraries, and you can verify that if you go to your mobile phone settings, you will find somewhere the open-source licenses that they have to list.

    Now, the issue is that when you operationalize software, and in fact, operationalizing open source software, is the biggest differentiator for any kind of cloud vendor or people who provide software as a service. Even in some cases, they take the same open source code that’s publicly available, but they know how to run it with that operational excellence, and that becomes suddenly a proprietary differentiator. It includes knowing how to make it scale, how to run it, how to configure it securely, and how to keep it secure against attacks, which is a common problem. Software gets attacked directly or through supply chain issues, and if you don’t have the right process in place, and you download random open source software from the internet, there’s a risk in that. So, the cloud providers have these processes nailed down, and taking open source software and actually running it as cloud-grade enterprise-grade software is suddenly a proprietary thing. That obviously creates a conflict because now the point of open-source software of “I want to empower people to be in control of their technology, I want to provide freedom” is running up against the problem of actually running the software now being a proprietary feature.

    12:20.95

    Alexis Monville

    Okay, so the point of open source was that freedom and that control and if you have a software that is open source, but if you don’t know how it’s run, then you don’t have that freedom and you don’t have that control anymore. So that’s the problem. So what can you do about it?

    12:40.66

    Daniel Riek

    So that’s the first problem. There’s another problem that is kind of a second-degree problem, but I want to mention it. The first one becomes very obvious as soon as you try to do this. It’s a common discussion in the open-source industry or business. Even people who do a lot of open source, for example, don’t run their own mail servers anymore because of the complexities of running it securely, keeping it operational, protecting it. Or even being able to get your mail accepted by other services, the way to use it is not as free as the underlying code anymore. That becomes pretty obvious that, “oh, I have this open-source software, but I don’t know how to run it or at least not as securely as you know at that scale or as well as performant as efficiently.” But the other problem then compounds that because, if you do cloud-native development right, the point is of cloud is to abstract from underlying complexity, so you can focus on the core way you want to differentiate. If you’re a business, you want to implement your business differentiation in software and all the things that are not differentiating for you that are just the requirements that you have that you know like a database. Most businesses just need the database, and having a better database probably is not going to help you sell more of your product in most cases, right? So, you want to focus on your application that uses the database. You don’t want to spend your time on figuring out how to run the database. The same is true for an open-source project. If I’m doing an open-source project, I want to focus on the core of my project. Let’s say it’s Home Assistant, home automation software. I want to focus on making that better, not on how to run the underlying database or message bus or whatnot. So, what happens is that people start building abstractions on top of abstractions on top of abstractions, and that creates a distance from the underlying open-source software.

    14:08.24

    Alexis Monville

    Yeah, that’s why I gave up on running my own mail server when all my emails were going nowhere. I gave up and used the service, and then some of them were finally reaching their destination.

    14:18.80

    Daniel Riek

    Right, exactly. And that sounds like a small problem, but it’s a symptom of the bigger problem, which is really that people are building abstractions on top of abstractions on top of abstractions, and they start to lose sight of the underlying open-source software. So, it becomes really hard to know what is running where, how it’s configured, and how it’s secured. And when something goes wrong, it’s really hard to debug because there are so many layers of abstractions that could be the problem. So, that’s really the second-degree problem.

    15:40.35:

    Daniel Riek

    I want to figure out how to do the best home automation. I don’t want to have to figure out how to run the underlying service to provide that. And because those services in the cloud are run as a proprietary concept, you, as an open source project, have two choices: either you start depending on proprietary black box services that you can’t look into and you can’t control, or you have to run all of it on your own. And that creates a fundamental disadvantage for open source projects when they try to develop in a cloud-native way. It means they benefit from all the greatness of the cloud paradigm, where they either have to do it themselves and figure out the operational excellence or depend on a proprietary service, and thereby undermine the whole point of open source even when they create code. And that creates a downward spiral of open source value when open source development itself starts depending on proprietary approaches. A great example here is GitHub, right? Most open source projects use GitHub, which is an awesome service that gives you management for your source code, collaboration issue management, CI management, more and more integrations, now an AI bot that helps you write code. It’s built on open source software, right? It’s in the name. Git is an open source project created by Linus Torvalds, the same person who created Linux. But the service itself, the glue code, all the differentiation, everything that makes it such a great tool other than the core open source code underneath Git, everything else is proprietary. So the moment you use GitHub, you have built this kind of proprietary dependency in any open source code. And it’s not just GitHub; it’s actually owned by Microsoft, so for people who have a long history in open source, Microsoft was always anti-open source. They called open source a cancer back in the day, and they were very anti-open source. Now, most open source projects, at least in their ongoing practice, depend on the Microsoft service to keep building and managing their source code.

    18:18.30

    Alexis Monville

    Yeah, Dependency is an interesting challenge for open source. So if we want to escape that downward spiral that you mentioned, what can we do about it?

    18:32.46

    Daniel Riek

    So ultimately, on a high level, I think that open source needs to expand the concept of open source from code – you know, code in a repository and the code license – to include operationalizing the code. That means two things, right? One is like, and it’s not going to be the same for every open source project, but ultimately, open source projects should include in the project charter running their software as a service or as part of a service. And with the goal to enable other open source projects to then build on that service in a cloud-native model so that you create the same kind of development approach that you have in the proprietary world, where people can aggregate existing services and come together and create this you know, it creates an exponential growth rate, right? Because you can build on top of all the things that other people have done which in open source, you do that kind of at the code level, you reuse libraries. But if applicable, I should be able to reuse an existing service and then create a virtuous cycle of open source. It’s what we call this contribution cycle where people come together and contribute to open source projects to bring them forward to expand that to a similar cloud-native concept of things running and then other things aggregating beyond just the code in a repository.

    20:13.76

    Alexis Monville

    Wow, okay, what’s the first step to do that?

    20:17.17

    Daniel Riek

    I think that depends a little bit. There are different approaches for different projects that will be taken, and there are a bunch of ongoing things. I think one key point is starting with awareness right? We need open source projects to be aware of the problems, aware of the dependencies. I think we need to get a push towards decentralization, and that’s an interesting topic, right? Part of the problem, part of the benefit of the cloud that how people consume it today kind of co-evolves with increasing centralization. So people move to the same thing, which is part, like, it increases the benefit for keeping things proprietary for that centralized entity, and increases these dependencies on very few entities. So a decentralized approach automatically counters that, and we’ve seen that in a different space, right? Like if you look at the Twitter situation, a lot of people have decided that Twitter, for this or that reason, isn’t a great platform anymore. It’s too centralized, and many people don’t agree with the approach of the previous or current ownership, and whatever. I don’t want to get into that issue. The structure is the point though, is people have a problem with this one centralized platform being the one place where everyone comes together, having to submit to their rules, and not being able to have sovereignty over your own content. And the answer that kind of is a front answer right now interesting is a project called Mastodon, which is an open source project with a decentralized approach, right? Where everyone can run their own social media instance of Mastodon. It is the true open source project. It already has this concept of running it as part of the project, and there are many people, you know? So, it’s not just code in a repository, the people involved in the project themselves are also running instances of it, and everyone can go and run it. It’s easy to run because it’s part of the project. And then you just connect, you negotiate with others to connect to them so you create a decentralized social network of people running their own instances of Mastodon. So that’s a great example of an open source project that has cloud-native operationization as part of the content. I’m sure it could be improved but it you know it obviously is working to some degree because a lot of people are now using Mastodon, and it’s evolving fast to be an alternative to centralized social media platforms.

    23:19.10

    Daniel Riek

    So that’s a great example, right? It comes down to expanding the project scope to include operationalizing, so running the software as a service, and a decentralized approach, which means that many people can run it and you somehow bring that together to create a joint benefit and growth and collaboration on top of that.

    23:44.79

    Alexis Monville

    So awareness of dependencies, running your project as a service, and thinking of decentralization. So avoid that effect of centralization that will put you in that trap of building things proprietary. Okay, that sounds like something people can do. The question would be, next, why they are not all doing it, but Mastodon is a good example. So, let’s go with that. What are, from your perspective, the key leadership traits and skills needed to succeed in open source in that cloud era and to make that happen?

    24:31.19

    Daniel Riek

    That’s a hard one, right? Because now I’m looking at a crystal ball, and it’s very much like it’s my opinion, not an experience because it’s an ongoing struggle, and you know, it’s generating like open source as a concept for code at rest has one, right? It’s the standard base for everything. So it’s in it has proven that it’s the most efficient way of creating and maintaining the underlying common code that everyone needs but that no one can actually differentiate on. And we all have also proven that you can professionalize that and create businesses around that without compromising the underlying concept. I work at Red Hat as you know, and with me and that’s what Red Hat does. Red Hat has a subscription business model that is fully compliant with the concept of open source. Ultimately, selling the similar to how cloud is kind of about the embedded best practices. Red Hat’s business model is the best practice of maintaining enterprise-grade open source and increasing cloud-grade open source code for business users. A huge benefit for everyone, right? It benefits everyone because it’s complying with the open source model and contributing back. It is also collaborative with everyone else in the space, usually. Reddit does not solve problems on its own. It’s always in collaboration, even with competitors because it’s this common underlying base, right? So that works really well, and that’s proven, call it: The normative power of the factual that is working in the software industry.

    26:35.12

    Daniel Riek

    And, you know, that doesn’t mean that there is no proprietary software, but that’s usually kind of close to the customer use case, you know. Ultimately, what customers implement themselves usually, they keep proprietary because that’s their business differentiation. But soon as you get like one or two levels down, you get into common services. And I think, to my predictions, that model can be expanded to services right with a decentralized approach. And I think a key leadership really like it’s understanding the benefit of open source and ultimately like, I have kind of two minds there, right? But in my private life, it’s something like a conviction that I want to be in charge of my own technology. And I want to be, so I use open source even when it’s not necessarily convenient, right? That if you go into the business side, I have a more utilitarian view on that, right? I want to do open source so it benefits me. And I think, so I think not going to be sustainable, so you have to find a synergy where open source is really useful for you, which aspects of it are critical for you, think strategically, think about your dependencies, and how you want to have control and sustainability and sovereignty so that you don’t get into dependencies that harm your business. Then, focus on those areas. I think that is the key leadership skill that people need to develop, but it’s not the same for traditional open source for code at rest. It’s just about adapting it to not accept, for example, for cloud services, the things that you wouldn’t accept for code at rest.

    28:54.20

    Alexis Monville

    I like what you said about conviction, and some people are saying you don’t want to leave your principles behind for convenience reasons. But the line is probably blurry and there’s probably a limit that you cannot overpass and that’s interesting to be aware of that too.

    29:23.62

    Daniel Riek

    And yeah, and I mean, we always, if you look at the cycles in the tech industry, it’s always a little bit of pendulum swinging back and forth between concepts, right? You always have, for example, a trend to centralization, like the mainframe. Then we had the PC, then we got the cloud, which turned back into centralization. Some people say it’s just a reinvention of the mainframe, right? Like it’s a black box service running on someone else’s leased hardware that you pay by the hour. It’s really convenient, and I use it for certain things. I use traditional data center approaches for other things still, but in the cloud-native mindset. But sometimes it’s better to buy the hardware and not run pay by the hour because you’re always utilizing it. So you have to, and I think we see right now, we had a huge expansion, there is an economic crisis going on, and we see a lot of people reconsidering that, going into cost control mode and suddenly reducing their cloud spend or even rediscovering their data center. We have other trends like edge, which comes from software defining the world. Now software needs to move closer to the data sources and interaction points. The classic example is a self-driving car. A self-driving car needs to take decisions locally because if it has to ask the cloud, it will fail to brake in time. So it has to take the decision locally, so you need local compute power. So suddenly, you need a decentralized approach there, and so it comes back to leadership, looking at the trends and the requirements honestly, reconsidering decisions, reconsidering the trends, and making your own choices informed by a mix of strategy and principles and immediate needs.

    31:38.37

    Alexis Monville

    And among those are an understanding of dependencies, an understanding of centralization, decentralization, and that understanding of the difference between software or product and the service itself. It’s really fantastic, Daniel. Thank you so much for joining us today and sharing your insights on the future of free and open-source software on the cloud. Your experience and expertise in this field are truly valuable and inspiring to emerging leaders in the tech industry and everywhere else. Thank you, Daniel.

    32:18.59

    Daniel Riek

    Thank you, Alexis.

    Photo by Taylor Van Riper / Unsplash

  • How to Win Friends and Influence People

    How to Win Friends and Influence People

    We all know the importance of building strong relationships and effective communication skills. Do we?

    One of the best resources to learn these skills is Dale Carnegie’s classic book, “How to Win Friends and Influence People.” Originally published in 1936, this book has remained popular for decades because the principles it outlines are timeless and effective. I referenced some of the principles in this older post about Radical Candor.

    In this blog post, I’ll outline all the principles from the book and explain how they can help you become a better communicator, build stronger relationships, and achieve your goals.

    Principle 1: Don’t criticize, condemn, or complain

    The first principle in the book is to avoid criticizing, condemning, or complaining about others. According to Carnegie, this is one of the quickest ways to create resentment and push people away. He says: “If you want to gather honey, don’t kick over the beehive.” Instead, he recommends focusing on the positive and addressing problems constructively. For example, if you have a complaint, try to frame it as a suggestion for improvement rather than a criticism.

    Principle 2: Give honest and sincere appreciation

    The second principle is to give honest and sincere appreciation to others. Carnegie explains that people crave recognition and praise, and giving it to them can help build positive relationships. However, it’s important to be genuine in your praise and avoid flattery or insincere compliments.

    Principle 3: Arouse in the other person an eager want

    The third principle is to understand the other person’s perspective and show them how your ideas can help them achieve their goals. Carnegie explains that people are often motivated by their own self-interest, and by showing them how your ideas can help them, you can persuade them more effectively.

    Principle 4: Become genuinely interested in other people

    The fourth principle is to show a sincere interest in others and listen attentively to what they have to say. According to Carnegie, people are more likely to be receptive to your ideas if they feel that you genuinely care about them and understand their perspective.

    Principle 5: Smile

    The fifth principle is simple but effective: smile. Carnegie explains that a smile can go a long way in making others feel at ease and building a positive relationship. This is especially important in the business world, where first impressions can make a big difference.

    Principle 6: Remember that a person’s name is to that person the sweetest and most important sound in any language

    The sixth principle is to use a person’s name when communicating with them. According to Carnegie, a person’s name is the sweetest and most important sound in any language, and using it can help make them feel valued and important.

    Principle 7: Be a good listener

    The seventh principle is to be a good listener. Carnegie explains that listening to others and showing that you understand their perspective can help build trust and rapport. By actively listening and asking questions, you can show interest in the other person and their ideas.

    Principle 8: Talk in terms of the other person’s interests

    The eighth principle is to show how your ideas or suggestions can benefit the other person and their interests. By framing your ideas in a relevant way to the other person, you can make them more receptive and interested in what you have to say.

    Principle 9: Make the other person feel important – and do it sincerely

    The ninth principle is to show genuine interest and concern for others and make them feel valued and appreciated. Carnegie explains that people are more likely to be receptive to your ideas if they feel that you genuinely care about them and their well-being.

    Principle 10: Avoid arguments

    The final principle is to avoid arguments. Instead of arguing, try to find common ground and work towards a mutually beneficial solution. As Carnegie notes, “The only way to get the best of an argument is to avoid it.”

    These ten principles may seem simple, but they can profoundly impact how you interact with others and how they perceive you. By implementing these principles, you can become a more effective communicator, build stronger relationships, and achieve your goals.

    Feb 23 edit!

    I created that post using my reading notes from a long time ago. And as I recommended the book to a few people, I re-read it. When I did, I was surprised that my notes were incomplete. I stopped at ten principles, but there are a lot more!

    I believe I had the feeling that they were a bit repetitive. Is it a question or a justification? I don’t know.

    For reference, here are all the principles from the book!

    The book is structured in four parts, with principles in each parts:

    Part One – Fundamental Techniques in Handling People

    1. Don’t criticize, condemn or complain.
    2. Give honest and sincere appreciation.
    3. Arouse in the other person an eager want.

    Part Two – Six ways to Make People Like You

    1. Become genuinely interested in other people.
    2. Smile.
    3. Remember that a person’s name is to that person the sweetest and most important sound in any language.
    4. Be a good listener. Encourage others to talk about themselves.
    5. Talk in terms of the other person’s interests.
    6. Make the other person feel important – and do it sincerely.

    Part Three – How to Win People to Your Way of Thinking

    1. The only way to get the best of an argument is to avoid it.
    2. Show respect for the other person’s opinions. Never say, “You’re wrong.”
    3. If you are wrong, admit it quickly and emphatically.
    4. Begin in a friendly way.
    5. Get the other person saying “yes, yes” immediately.
    6. Let the other person do a great deal of the talking.
    7. Let the other person feel that the idea is his or hers.
    8. Try honestly to see things from the other person’s point of view.
    9. Be sympathetic with the other person’s ideas and desires.
    10. Appeal to the nobler motives.
    11. Dramatize your ideas.
    12. Throw down a challenge.

    Part Four – Be a Leader: How to Change People Without Giving Offense or Arousing Resentment

    1. Begin with praise and honest appreciation.
    2. Call attention to people’s mistakes indirectly.
    3. Talk about your own mistakes before criticizing the other person.
    4. Ask questions instead of giving direct orders.
    5. Let the other person save face.
    6. Praise the slightest improvement and praise every improvement. Be “hearty in your approbation and lavish in your praise.”
    7. Give the other person a fine reputation to live up to.
    8. Use encouragement. Make the fault seem easy to correct.
    9. Make the other person happy about doing the thing you suggest.


  • This is Season Three of Le Podcast!

    This is Season Three of Le Podcast!

    Season 3 of Le Podcast on Emerging Leadership features interviews with experts on leadership and related topics.

    In the first episode, Jared Kleinert, the CEO, and co-founder of Offsite and the founder of Meeting of the Minds, discusses the importance of meeting in person in the future of work, the process and considerations for organizing offsites, the role of facilitation in building and deepening relationships. He also provides hiring advice from a serial entrepreneur.

    The second episode features Laurence Duarte, a global management consultant who helps businesses protect and grow their reputation. The episode discusses the concept of reputation, its importance for a company, reputational risks, and steps for managing those risks. Laurence also discusses the importance of building a shield to protect against reputational risks and the critical trait of a leader.

    In the third episode, Jurgen Appelo, a serial founder, successful entrepreneur, author, and speaker known for pioneering management practices to help creative organizations succeed in the 21st century, discusses his work on agility, innovation, and leadership, and provides insights on how to foster innovation in organizations and develop oneself as a leader.

    The fourth episode features Ashley Freeman, a writer, facilitator, and coach. The episode covers Ashley’s work creating Flourishing Work and discusses topics such as developing a personal brand, building trust, the importance of continuous learning through book discussion clubs, and the essential traits of a leader.

    The fifth episode features Philippe Coullomb and Charles Collingwood-Boots, who design processes for bringing individuals together to collaborate and solve complex problems. The episode discusses the factors that are important when bringing people together to work on complex issues, the role of facilitation in successful collaboration, the importance of context setting and engaging sponsors in collaboration efforts, the challenges and differences between hybrid and virtual collaboration, and the importance of the physical space for enabling successful collaboration.

    The sixth episode features Joseph Jacks, the founder and General Partner of OSS Capital, a fund that focuses on investing in early-stage commercial open-source companies. The episode discusses the benefits of investing in open-source projects and companies, the motivations of people who contribute to open-source projects, and the importance of a key leadership trait in the open-source world.

    In the final episode of the season, the BEPS framework is introduced as a tool for understanding a leader’s different roles and responsibilities and focusing on key areas for success. The BEPS framework consists of four axes: Business, Execution, People, and System. OpenAI interviews Alexis Monville, the creator of the BEPS framework.

  • The best framework to grow yourself as a leader

    The best framework to grow yourself as a leader

    This is Le Podcast on Emerging Leadership. Today’s episode is a little different.

    For this recording, OpenAI is the host. Just for today. The regular host shared the BEPS framework with OpenAI and asked for questions to ask.

    Emma Monville impersonated OpenAI for the recording.

    Now that this is clarified, let’s continue.

    The BEPS framework: four axes of leadership growth

    BEPS is a framework designed to help leaders and managers broaden their impact. It maps leadership responsibilities across four axes:

    Business
    Understanding the business and the ecosystem your organization operates in. It includes developing a clear vision and understanding the reasons behind your solutions, products, features, and services.

    Execution
    Delivering work and achieving results.

    People
    Hiring, growing people, managing performance, and self improvement.

    System
    Understanding the system formed by people, organization, processes, and tools, and removing obstacles to great work.

    The framework is simple on purpose. It creates a shared map to talk about where a leader invests time, what they neglect, and how they can grow.

    Why BEPS exists

    Alexis created BEPS while helping teams move from a function based organization to cross functional teams.

    In that shift, managers started questioning their role. Many saw management as primarily about pushing execution, often through micromanagement. BEPS helped them turn around and see the full space of leadership: business clarity, people growth, and system improvement, not only delivery.

    The common trap: execution everywhere

    In Alexis’s experience, most leaders overinvest in Execution and underinvest in everything else.

    Sometimes it looks productive: more tasks, more activity, more tracking, more pressure.

    But without Business understanding, you can deliver the wrong thing. Without People focus, you burn out or lose talent. Without System work, you keep fighting the same friction again and again.

    The framework makes this imbalance visible.

    BEPS as a self improvement tool

    The simplest way to use BEPS is personal reflection.

    Look at your past week and ask: how much time did I spend on each axis?

    Then do it again for several weeks. Patterns show up quickly. Not all weeks are the same, so Alexis recommends looking at a longer period, and recognizing that some activities have a cadence. For example, career conversations may happen monthly or quarterly, not weekly.

    The point is not perfect balance every week. The point is awareness, then deliberate adjustment.

    BEPS to assess a team or organization

    BEPS also works at a team level.

    If a team’s priorities are entirely framed as activity and delivery, the framework invites better questions:

    • What do we know about our business and our ecosystem?
    • How do we know we are building the right thing?
    • How do we grow and retain people?
    • What are we improving in the system to make delivery sustainable?

    A healthy set of priorities touches all four axes. If everything sits in one axis, blind spots are likely.

    Why System must be separate from Execution

    Alexis explains why he does not merge System into Operations.

    When System and Execution are mixed, people tend to default to Execution and neglect improvement. BEPS keeps System visible.

    Alexis connects this to Deming’s idea: a bad system will beat good people every time.

    How BEPS relates to other leadership models

    BEPS is not meant to replace other frameworks. It is a map that helps leaders locate their growth edges.

    Alexis mentions:

    • Servant leadership, especially when managers shift away from micromanagement and toward enabling teams
    • broader models like Strategy People Operations, where BEPS adds clarity by separating System from Execution
    • habits and practices that can be used to grow along each axis

    How the framework evolved

    BEPS did not start as BEPS.

    It started with three axes: Business, Execution, System.

    The People axis came later.

    Alexis shares this openly and explains why: early on, the teams he worked with associated people practices with bureaucracy and box ticking. He wanted first to shift how they saw the organization and the system. Then, when the time was right, People became the fourth axis.

    The two qualities behind the framework

    To use BEPS well, Alexis highlights two key qualities:

    • curiosity: learning, listening, exploring beyond your default area
    • humility: accepting you do not know everything, and being willing to adjust

    Together, they create the conditions for real growth across all four axes.

    OpenAI

    Alexis, how would you describe your role to someone you just met?

    Alexis

    I am the Chief of Staff to the CTO at Red Hat, an enterprise software company with an open source development model.

    OpenAI

    What inspired you to develop the BEPS framework?

    Alexis

    I was really looking for something that would be able to help people get out of the corner of the room they were stuck in. I was trying to help teams. I was trying to mentor people and help them see the full spectrum of their role, and they seemed to be blocked somewhere, stuck somewhere in the corner of the room. So for me, the BEPS Framework represented an opportunity to help them turn around and see all the available space for them to grow themselves and grow their organization or teams.

    OpenAI

    How did you develop the four axes of the BEPS framework (Business, Execution, People, and System)?

    Alexis

    It all started with working with a team and especially the managers of the team we were trying to really transform the organization from an organization that was built by functions. So you had product management, engineering, quality assurance, and support. All those organizations should work together to develop a product, but they were a little bit fighting with each other, trying to justify their lack of results. We were trying to change the organization and build cross-functional teams. The managers were wondering what their roles would be because they saw their roles as really focused on one aspect of the work, not looking at all the other axis. So, showing them the four axes was a way to tell them: Oh, okay, there’s more to my role than just micromanaging the people already doing the work.

    OpenAI

    In your experience, which of the four axes do leaders and managers often neglect or underinvest in?

    Alexis

    It’s really interesting because I believe the axis people love to be involved in is Execution, and they usually neglect all the others. So. It’s not necessarily one of them. It’s more all of them except execution. And they focused on execution, but in the wrong way. I’ve seen people already focused on really doing their work but forgetting about everything else. I’ve seen managers focused on getting people to do work, do work, do work, do work, do work, do more activities, and more work, more work, more work, and really micromanaging the activities but not looking at the other axes and not looking at the impact of that work and missing the whole point.

    OpenAI

    How can the BEPS framework be used by leaders, either individual contributors or managers?

    Alexis

    I believe a framework is first of all a self-improvement tool. It’s really, looking at it and reflect on what are your contributions. One way to do it is simply to look at your past week and reflect on how much time did you spend on each axis. If you look at the definition of the axis, what do you know about the business axis for example? What do you know about the industry you are in? What do you know about your competitors? What do you know about your partners? What do you know about your own business? Do you know how your company is making money? Do you know what are the really important forces at play there? Ah and if you have all the answers. That’s great. You can use all your knowledge about that business axis to improve on the three other ones. If you know nothing, there’s probably an opportunity for you to develop and an opportunity for you and your team to grow, work with your peers on so on and so on. So, first of all, a self-reflection tool that can help you be more effective.

    OpenAI

    Can you give an example of a situation where the BEPS framework helped a leader or team to be more effective?

    Alexis

    That’s really interesting because, in many mentoring sessions I did, people were usually a little bit stuck on execution. They wanted to get to the next promotion. In a way, they wanted to get to the next level. But they were missing the point about how to get there. The BEPS framework was an interesting tool to show them: Okay, where are you already working on? What are you really working on? And for example, if I pick the system axis for example, what are you doing to really improve the processes and the way the organization is set up? A lot of time, the leaders put that responsibility on their manager. Asking them: Really? That’s only on your manager to improve the organization, the system, and the processes. You have no role in that, and of course, by asking a few questions, they realized that they could do many things. They were the ones dealing with that system on a day-to-day basis, providing the experience to people. So that was a way for them to realize that they could be more effective. We can go to the other axes and have the same kind of conversation. So. It’s really an opportunity for people to see other aspects of their roles, other facets of their roles.

    OpenAI

    How can the BEPS framework be used to assess the focus and priorities of a team or organization?

    Alexis

    Yeah, it’s definitely that!  Where do you put your focus on? How do you define your priorities, and if your priorities are to deliver a list of activities and to tick all the boxes I’m asking you? Okay, but what do you know about your business? How do you improve your knowledge about your business? How do you know you are right? How do you know you are wrong? How do you know you’re developing the right things to serve your customers or users of your product or services? How do you help your people grow? How do you keep them in the company? Keep them engaged. So, If you look at the priorities of a team or an organization, there should be something on all of the axes. If everything is focused on one, you’re probably missing the point. So that’s a great tool to look at how people define their focus and priorities and help them reconsider, then move things away from their default axis.

    OpenAI

    How do the four axes of the BEPS framework relate to other common frameworks or models of leadership and management, such as servant leadership or the seven habits of highly effective people?

    Alexis

    Oh yeah, that’s a really great question. I was looking for a framework that is simple enough to explain and will cover all aspects without being too simple. For example, I’ve heard many times that the only framework you need to have is Strategy People Organization. No, Strategy People Operations more exactly. But you’re missing the point there because strategy, I can say, okay, that’s my Business axis. People, Okay, that’s my people axis. But Operations is Execution and System; usually, when you mix the two, people focus on the execution. They forget about improving the system, and as William Edwards Deming said: a bad system will beat good people each time. So you really want to have all those axes together.

    If I consider Servant Leadership, it’s a really interesting one because basically, the managers I was helping when we changed the organization from functions to cross-functional teams with people in charge end to end of delivering something, the managers were looking for a new role because they were not supposed to micro-manage people and focus only on execution. So their role was already moving to that servant leadership role, so we helped them see that, and we used some of the servant leadership principles to help them reconsider their role, and it really worked well. And, of course, the 7 habits are well-known for many people, so that’s also simple training to have simple things to do, which helped them realize that they were not really working on the other axes. So, we use the other frameworks to help people grow on the four axes. BEPS is a simple way to help people discover all the facets of their roles and responsibilities.

    A bad system will beat a good person every time.

    William Edwards Deming

    OpenAI

    Can you share any tips or best practices for how leaders and managers can effectively balance their time and focus across the four axes of the BEPS framework?

    Alexis

    The first one is knowing what we are doing—knowing what you are doing and where you invest your time. So if all your time is focused only on one axis or you’re imbalanced, that’s a problem. But how do you know that? You only know that when you can track where you invest your time during the week, and you can do that in several weeks to have a good balance. So, of course, not all the weeks are exactly the same. Let’s say you’re doing that for four weeks, and you look at all the different aspects of your work, and each Friday, you take some time and tag. You say, okay that was really business, that was more execution, that was more already working in the system, that was more already working on the people, and so on and so on. You look at how balanced or imbalanced you are, and maybe you reconsider how you will invest your time in the following week or following weeks. I believe that’s this way. Ah, you can really have a better picture or a better balance. Of course, the things that you will probably do, and let’s say every month or quarter, you need to do that for a longer period to have a good picture of your balance or imbalance. For the people aspect, growing people or managing their careers, that’s maybe not a conversation you have every week. That’s maybe a conversation you have monthly or even sometimes quarterly only, so there’s a cadence to find and a balance to find on a quarter. That would be a good setup.

    OpenAI

    How has the BEPS framework evolved or changed since you first developed it?

    Alexis

    The beginning of the framework, and I’m a little bit ashamed of that. To be honest, there were only three axes. That was Execution, of course, and there were the business and the system axes. I really wanted people to connect their knowledge of the business with the execution, with the day-to-day work. I was focused on improving the system so you could see what was missing. And that’s why I’m ashamed of it. There was just a small missing piece. I forgot that people were maybe an interesting aspect of that framework. So, of course, I added that later. But just as an excuse for that, to try to justify me a little bit. The people I was working with really saw all the HR things as really bureaucratic and just ticking-the-box exercises, and I didn’t want to fight that battle upfront as a starting point. I already wanted them to reconsider the organization and all the processes involved first. So we started with those three axes, and then we added the people axis when it was the right time to do it.

    OpenAI

    In your opinion, what are the key qualities or characteristics that a leader or manager should possess to be successful using the BEPS framework?

    Alexis

    There are probably two qualities or two characteristics. It’s curiosity and humidity. I believe the two are really needed. You need to be curious. You need to learn to listen to others, and you need humility to reconsider things and accept that you don’t know everything. You probably don’t know how wrong you are or how right you are. Until you really see all the perspectives of the people of an organization. So Yeah, I would say curiosity and humility are the key qualities.

    OpenAI

    Alexis, you are the Chief of Staff to the CTO at Red Hat. Thank you for joining me today.

    Alexis

    Thanks for having me!

  • How to change

    How to change

    I spoke at Lean Kanban France, the ancestor of Flowcon, ten years ago. A big thank you to the organizers who invited me to speak again at the celebratory edition. I first said no to avoid another travel, and then finally accepted as I was pitching for Red Hat at a public sector event in Paris the next day.

    I also want to thank the Agile Tour Bordeaux organizers, who invited me to deliver a keynote address the following week.

    I planned to discuss change and, more specifically, how to change on both occasions.

    Can we change?

    To build on the shoulder of giants, I chose to use Robert Kegan‘s model of adult development. I also used learnings from his book, Immunity to Change.

    I represented Kegan’s model as concentric circles in the first talk to better demonstrate that all stages of consciousness are always present within us and that we can behave as our 2-year-old sometimes.

    As George Box said, all models are wrong, but some are useful. Kegan’s model is helpful for two reasons.

    The first one is that too many people still envision development as happening from infancy to childhood, from childhood to adolescence and that once we reach adulthood, it is all downhill.

    The second one is how we go from one stage to the next. From subject to object. For example, we start being the subject of our perceptions, and then in the next stage, perceptions are objects we can reflect upon and use. We have perceptions.

    At each stage of our development, we can handle more complexity. We improve our ability to make meaning of the world.

    All models are wrong, but some are useful

    George Box

    Once we established that we could still change and develop ourselves, we discussed the question of what to change or how to support our introspections with the help of others.

    What to change?

    We have to seek the perspectives of those close to us, managers, peers, teammates, and life partners, to narrow down on what is the one thing to change.

    We can send a 360 feedback survey to our peers and teammates to learn what we could start, stop, or continue to increase your impact.

    Of course, those are only biased opinions, and we will still need to decide what to change. Check with someone close to us that our choice makes sense to them. Always surprising to realize they already knew something you were not.

    What prevents us from changing?

    It is not about willpower. We know what to change. We commit, and still, it seems impossible.

    Robert Kegan explains that we develop a sort of immunity to change. Our immunity to change takes the form of hidden commitments that prevail on our newly made commitments.

    Until we reveal those hidden commitments, change is impossible.

    For the second talk, I represented the stages linearly and mapped the adult population to the stages. The two on the right are reached in the second part of life, when reached.

    How to reveal the hidden commitments?

    First, it is about listing all our behaviors and circumstances going against our goal. Let’s use a simple example: smoking or not smoking. A behavior could be picking a cigarette. The circumstances are critical: when I am alone and bored, I want to focus, I am relaxed, I enter or exit a place, I am with people, and so on.

    Once you have the behaviors and circumstances, you can reflect on how you would feel if you were not doing those things in those circumstances. What are your fears? Or what is the advantage of not changing?

    One of my former managers always added his two cents in all conversations. I tried to explain how it was demoralizing to people that he did not even listen to what they had to present before sharing his opinion or making a decision. It had close to no effect.

    I tried the approach of inquiring about his fears. It fits in a sentence, but the process took quite some time. His answer: “If I am not adding value, people will think I am useless.”

    By revealing that fear, it gave us the opportunity for a fantastic conversation. I was even surprised that he nearly stopped that behavior entirely after that.

    How to change?

    The next thing is to define tactics for all the behaviors and circumstances. As our behaviors are hardwired to triggers and events, we need to be ready with a tactic when something pops up.

    With our tactics ready, we can reflect daily on what happens, by ourselves or with an accountability partner. Benjamin Franklin picked one virtue to work on at the beginning of each 4-week cycle and then moved to the next one. In doing so, he could work four weeks a year on each of the 13 virtues.

    • Temperance. Eat not to dullness; drink not to elevation.
    • Silence. Speak not but what may benefit others or yourself; avoid trifling conversation.
    • Order. Let all your things have their places; let each part of your business have its time.
    • Resolution. Resolve to perform what you ought; perform without fail what you resolve.
    • Frugality. Make no expense but to do good to others or yourself; i.e., waste nothing.
    • Industry. Lose no time; be always employed in something useful; cut off all unnecessary actions.
    • Sincerity. Use no hurtful deceit; think innocently and justly, and, if you speak, speak accordingly.
    • Justice. Wrong none by doing injuries, or omitting the benefits that are your duty.
    • Moderation. Avoid extremes; forbear resenting injuries so much as you think they deserve.
    • Cleanliness. Tolerate no uncleanliness in body, cloaths, or habitation. Tranquillity. Be not disturbed at trifles, or at accidents common or unavoidable.
    • Chastity. Rarely use venery but for health or offspring, never to dullness, weakness, or the injury of your own or another’s peace or reputation.
    • Humility. Imitate Jesus and Socrates.

    At the end of each day, he would reflect on how he did and mark his progress on the chart.

    I wish you great and continued development. Please support the development of people around you so that together, we tackle humanity’s critical challenges today!

  • The Coaching Habit

    The Coaching Habit

    The Coaching Habit is a book by Michael Bungay Stanier (aka MBS). In telling you about the book, I feel I am giving away many of my secrets. But, yeap, they are not mine.

    The subtitle is: “Say Less, Ask More and Change the Way You Lead Forever.” It is just perfectly telling everything.

    The book is for leaders. Leaders who are in a manager or an individual contributor role.

    In seven questions, the author can cover everything that matters. Here they are:

    1- The Kickstart Question: What’s on your mind?
    2- The AWE Question: And what else?
    3- The Focus Question: What’s the real challenge here for you?
    4- The Foundation Question: What do you want?
    5- The Lazy Question: How can I help?
    6- The Strategic Question: If you are saying yes to this, what are you saying no to?
    7- The Learning Question: What was most useful for you?

    And that’s all!

    Of course, that is not really all. It is just a summary, valuable only because I read the book and experimented with the power of the questions.

    In the book, you will learn the rationale behind using the questions and develop your ability to be curious, which is the real secret.

    Curiosity is everything.

  • The 67 days of the leadership challenge

    The 67 days of the leadership challenge

    The compilation of all the LinkedIn posts published over the summer of 2022 with the hashtag #67daysofleadership.

    Thank you for your support during the challenge.

    My initial idea was to list the names of all people who shared, reacted, and commented on the posts. I realized it was a pretty challenging task – as it continues to move daily, even on old posts – and that it will not bring much value to the reader. You know who you are. Thank you.

    At the end of the challenge, Jérôme Bourgeon was the first one to ask if I had reached my goal. The goal I set for myself on Day 1 is to share and learn about leadership daily.

    The answer is nuanced.

    Yes, I want to continue to learn about leadership every day. The situations I face daily are good opportunities for that. Writing about those is helpful to thinking and consolidating the learnings.

    No, I don’t want to have the pressure to share daily.

    Furthermore, I had no expectations about the metrics: the number of views, shares, reactions, and comments.

    But, it is very addictive.

    I learned through the comments a lot. It sparked some fantastic conversations with people I was not expecting to have. So, I wanted more comments so that I could have more of those conversations.

    I looked for the validation and support of the reactions. I discovered there were more choices than likes during the challenge (I know, it was probably there in front of me the whole time, and I had ignored it.)

    I learned that shares could extend the reach of your message to an entirely different network sparkling new connections.

    I was disappointed with the LinkedIn algorithm. Some posts were viewed more than 30,000 times, while others collected just a bit more than 100 views. The algorithm picks winners and losers every minute based on criteria that are still unknown to me. Even my wife, Isabel Monville, who is an executive coach, and could have been interested in them, and would have certainly supported me, was not seeing them. She knows better ways to support me daily than through LinkedIn. Maybe that’s why the algorithm chose not to put my posts on her feed. 

    Early engagement on a post, the reaction from the people mentioned, the content itself, keywords, emoticons, pictures, videos, and links are probably factors, and I still don’t understand them.

    Even if I try to remind myself that metrics were not the point, sharing and learning were. It still frustrates me a bit.

    Overall, it was a great experience, and I feel blessed and grateful for all it brought me. Thank you!

    What I intend to do:

    • I continue to write. Writing to think and consolidate learnings.
    • I connect with people. People I already know, people I don’t, so that we discuss and learn together.
    • I share from time to time on my blog or LinkedIn. Sharing to create conversation opportunities.

    Let’s talk!

    Enjoy your journey!

    [edit on Sept 8, 2022]
    I woke up this morning with a notification of a new post on LinkedIn from Michael Doyle. He created a cover for the pdf I assembled with all the posts. Thank you, Michael!

    Michael also shared the whole process of creating your ebook. Check it out here.

  • Invest in Open Source with Joseph Jacks

    Invest in Open Source with Joseph Jacks

    Over the last years, we moved from innovating in secret labs to innovating in the open.

    Open source has become a key way to shape standards, accelerate adoption, and build software ecosystems that compound over time. In this episode, I’m joined by Joseph Jacks, founder and General Partner of OSS Capital, a fund focused exclusively on early-stage commercial open source companies.

    Joseph’s perspective is clear: open source companies are not just proprietary software companies with a different license. They are a different species, across many dimensions.

    What Joseph does, in plain words

    Joseph invests in entrepreneurs building companies around open source technology.

    He explains open source as a licensing approach that gives anyone permission to use, download, modify, and participate around a piece of software. Many people interpret that as “free”, but the more important dynamic is permissionless participation and the ecosystem it enables.

    OSS Capital operates in private equity, specifically venture capital: investing in startups early, building a portfolio, and holding investments for a long time rather than trading.

    Why start OSS Capital

    Joseph came to venture after being an entrepreneur and working inside an early open source company. Along the way, he noticed two things.

    First, many venture firms describe their focus in vague terms. If you survey funds, the message often sounds like: “we invest in great people building great companies.” Joseph found that lack of focus confusing.

    Second, he developed conviction that open source companies are categorically different from proprietary software companies. Not in one way, but in many.

    The combination of those observations led him to build a fund with a clear mandate: commercial open source, early stage, focused thesis.

    Investing in projects before teams

    One of the most distinctive ideas in this episode is Joseph’s approach to sourcing.

    He says he does not spend his days meeting founders in pitch cycles. In most cases, OSS Capital starts differently:

    • develop a point of view on a market and where disruption is happening
    • identify a specific open source project that stands out
    • contact the creator of the project only after conviction is built

    This flips the typical VC dynamic. Instead of being pitch-driven, it is thesis-driven.

    A large part of the work is separating signal from noise. Joseph describes a data-driven diligence approach using public signals in the open source world, including what can be learned from GitHub and ecosystem traction.

    It resembles, in his words, some of the initial diligence patterns of public-market investors, even though venture holds are long-term.

    From project to company

    When OSS Capital invests, it is often at the earliest stage, sometimes when the company is being incorporated.

    Joseph describes early help in several areas:

    • team formation and early hiring
    • shaping a business plan and monetization strategy
    • understanding competitive dynamics and ecosystems
    • facilitating knowledge transfer through co-investors and advisors

    He emphasizes a network effect: bringing experienced builders of open source companies into rounds and relationships, so founders can learn directly from people who have already navigated the same terrain.

    Why commercial open source can be more capital efficient

    Joseph addresses a claim on the OSS Capital site: commercial open source companies being more capital efficient.

    His core argument starts on product development.

    Open source can accelerate feedback loops and improvement because the project is built in the open. More people test, adopt, contribute, and stress the technology earlier. That can reduce the cost and time needed to reach maturity compared to building privately.

    Then there is go-to-market.

    By the time an enterprise buyer is involved, the company may already have internal users and advocates. That changes the sales dynamic: adoption can pre-exist the sales conversation, lowering friction.

    Joseph also shares a longer-running hypothesis: some open source companies historically raised more money than they needed to reach key milestones. One part of his mission is to help open source companies be understood and built in ways that improve capital efficiency.

    Will open source keep growing

    Joseph is strongly biased toward “yes.”

    He points to a simple dependency claim: most professional software engineers rely heavily on open source, to the point that without it, modern software development would grind to a halt.

    He also makes a motivation argument.

    People often ask why engineers contribute without being paid. Joseph frames this through intrinsic motivation: contributing because it helps others, because it helps learning, and because it sustains the system that contributors themselves depend on. That intrinsic engine keeps the flywheel turning, even alongside extrinsic incentives.

    The leadership trait that matters most

    When I ask Joseph about leaders he admires, he answers: humility.

    He observes that people who have accomplished a lot are often surprisingly humble. They separate what they built from who they are. That humility, combined with self-awareness, makes collaboration and problem-solving easier. It is also a trait he says he is still working on himself.

    Closing thought

    This conversation connects investing, ecosystems, and leadership in a useful way.

    Open source changes how technology is built, how trust is earned, and how companies can grow. And behind the models and the markets, Joseph brings the discussion back to something very human: humility, and the ability to keep learning in public.

    Listen to the episode:

    You can listen to this episode on your favorite platform: Anchor, Spotify, Breaker, Google, Apple

    Here is the transcript of the episode:

    Alexis

    This is Le Podcast on Emerging Leadership. I am Alexis Monville. Over the last years, people have moved from innovating in secret labs to innovating in the open, and open-source became the way to define industry standards. Today, I am pleased to have Joseph Jacks on the podcast to explore the open-source world. Joseph is the founder and General Partner of OSS Capital, a fund that exclusively focuses on early-stage commercial open source companies.

    Hey Joseph, how would you describe your role to someone you just met?

    Joseph

    Well, I invest in entrepreneurs building companies around open source technology, and if you don’t understand or if you’ve never heard of open source. It’s basically a way of licensing a piece of software a piece of technology in a way that anyone can use or download or modify or really participate in the commercial opportunities around that technology and so it kind of gives you this permissionless dynamic a lot of people think of that as free. Free to use, free to modify.

    Alexis

    Interesting so investing in entrepreneurs, how does it work. Are you doing that by yourself?

    Joseph

    That’s essentially what I do. I have a venture capital fund. There’s a part of the world called private equity. So there’s public equity. A lot of people might be familiar with public stocks like if you look at Apple or Microsoft or Walmart or whatever public company that’s kind of called public equity and you can buy and sell shares of those companies as an individual retail investor in whatever country you happen to be living in. You have a few dollars sitting around and then there’s the world of private equity where private companies manage their businesses without the scrutiny and regulation of being a publicly traded company. So private companies operate with a lot less public oversight and government oversight but at the same time, they really produce, I believe, the vast majority of innovation and economic breakthroughs in the world. And so in the technology industry, there’s a part of the private company sector called startups and you know there’s a lot of different definitions for the word startup and sort of what that means. But startups essentially refer it to a group of people could be one person building some type of technology that solves a critical problem. An interesting problem for the world and addresses some critical pain points, could be around automation, could be around giving people more insights into some information or data, making some business processes more efficient, a lot of different things. And there’s a specific type of startup that I focus on investing in and it’s a startup where the creator Is focused initially on building an open source technology of some kind and so typically is a project that is built towards addressing some problem for developers and or is built in the open transparently and allows people to see the technology in its entirety. You can read basically the entire ingredients and source code around that technology if you’re interested and want to you can actually modify and change that technology yourself.

    Joseph

    For example, if you’re a consumer of an early product that might launch on Kickstarter or maybe a big company. Maybe a new Apple product or something and you wanted to be able to contribute and change and modify that product or technology in some kind of way. It would really be either impossible or very very difficult to do that unless that technology was open source. The interesting thing about the startups that I invest in through my fund which is basically a venture capital fund. We invest money on behalf of others, limited partners. It’s really all of my money and also other people’s money that I manage and basically, our fund makes investment decisions in early-stage startups that basically fit our investment thesis and so. Going back to our investment thesis, we basically identify and develop a point of view around open source technologies that we think can really be the basis for overtime very large and impactful businesses.

    Alexis

    So tell me about the pivotal moment that led you to start OSS capital?

    Joseph

    Well, I was previously an entrepreneur for a number of years I started a couple of startups that really resemble our thesis and there were companies building a business, building a commercial opportunity. For the founders and investors of those businesses as well as the ecosystems they were operating in around some open source technology of some kind and so I developed a pretty strong understanding of this approach for a few years just as an entrepreneur. And I also got to know a bunch of people in the venture capital industry and in that kind of category of asset management and a lot of the observations that I developed around that motivated me to start OSS capital and so specifically what I learned there were a few structural things that I learned about venture capital. The main ones is that venture capitalists, very few of them have a clear focus mandates. In other words, if you were to survey maybe the top ones or even maybe the top 50 capital funds, they really just, the extent to which you can get a sense of their focus boils down to “we like to invest in great people building great companies” and so it’s really difficult to get a sense of what they actually focus on. At least from my standpoint that’s one aspect I was always kind of confused by. When you learn about open source in the context of building a product or a business it’s really the fundamental thing. It’s kind of you’re building the entire product or business around some core open source technology. What I developed as a point of view over many years from working at pretty early open source company called Talend which originally started in France and worked at a couple of other companies after that were fully proprietary software businesses is, and I developed the point of view that though those companies were different kind of they’re just like a different species of company right? There’s sort of unique on their own, on a lot of different dimensions. Not just one dimension but many many dimensions and those observations really stuck with me and so the combination of first noticing that there was very little focus in venture capital as an issue and then that combined with there’s really kind of No one types of technology companies. There’s ones that are just a fully proprietary technology behind the scenes and you’re commercializing and monetizing that somehow as compared to a sort of a type of company where the core technology behind the company is an open source project of some kind is a very different kind of company. I really started to believe and just that belief kind of continued to intensify over the years that building a commercial open source companies or open core orientiented companies and we really have to kind of invent new language to really describe why these companies are very different in many different aspects but basically those observations, the fact that I felt, and I still really largely feel that venture capital has very little focus and then being that open source companies are really fundamentally different and maybe they deserve their own unique kind of focused structure, really motivated me to start out as capital. I guess the one piece that gave me the confidence to do it was I felt at the time and maybe I feel this slightly less. So now I still probably feel this a little bit but maybe a healthy dose. I felt extremely unqualified to try to basically, solve this problem in a way that would require basically starting my own venture fund and going out and raising money from people and making investments and proving out the thesis. Until I noticed that no one else was really doing it. I had sort of made some assumptions that other people might jump into this and build a fund focused exclusively on investing in open source founders. But after getting to know a bunch of folks in the venture world, it quickly became apparent that was most likely not going to happen, not because people didn’t feel like it was a good idea. Good idea or not but really that required a very deep amount of conviction and belief that open source companies are sort of categorically different, qualitatively different and could actually grow into a large meaningful category on their own over time right? And so this is like 2017 2018 kind of timeframe. So yeah, that’s basically why I started the fund and yeah been a fun journey since then.

    Alexis

    Yeah, then I can imagine. It’s different If you’re a fund and you want to invest in IP and you don’t you don’t have any Ip or not the way that people think about Ip in the more traditional way. So it’s of course a default focus and I like the fact that draw really focus on something or gone he wanted to say something.

    Joseph

    Yeah, that’s true.

    Ah, no, no, no I think you’re exactly right? it requires a change in mindset and to revisiting a lot of previous assumptions and points of view on on how intellectual property works for sure.

    Alexis

    Um, so tell me what you are looking for when you meet with startup founders.

    Joseph

    Well, I don’t meet with any startup founders. Really I mean I focus exclusively on this world of open source technology and it’s interesting like most of our investments I would actually say probably 95% of our investments have been made by developing point of view. And then secondarily developing a thesis around a project that exists in the world and then sort of a none step contacting the creator of the project introducing ourselves. And telling them that we really like what they’re doing really a lot of the hard work and probably most of the hard work is in developing conviction that the person or the people the team behind creating the project are also the right people to start a company that you know can raise millions of dollars and go and potentially build a large business and so we spend a lot of time investigating whether the creators of the project can also be potentially great founders of building a company. And a lot of the time we don’t believe that’s true and we just don’t invest. But sometimes when the stars align then we invest. It’s quite different from the traditional venture capital approach where you’re sort of getting pitches all day and you’re sitting through pitch meetings and you’re taking introductions or whatever like we’ve certainly been introduced to a handful of people and we made some investments that way but I would say the vast majority of the time is we’re really just looking at a lot of data in the open source world developing a point of view about which markets are getting disrupted over others. And which categories can be created at what points in time we’re looking at changes in the software industry, the rates of growth in different areas like new categories that exist that didn’t exist before and we really start to kind of understand does open source have an advantage in a particular area for whatever reason and if it does the really interesting thing about open source is there’s so many implementations it’s kind of this cambrian explosion of implementations and approaches that starts to happen. Once it’s pretty clear something could work. Have a lot of people really trying to work on proving that out in the open source world. So a big part of our job is really just trying to understand from separating all the signal and the noise what stands out. What’s actually really interesting from a growth standpoint, from an engineering quality standpoint. There’s a lot of things that you can determine and understand by really just looking at Github and looking at the data. That is publicly available really to anyone and so it’s actually extremely fascinating doing what we do as a private seed stage venture capital investor has a lot of similarities to the way hedge funds manage public equity investments, at least in terms of the way they do some of the initial diligence I would certainly say it’s very different terms of how we hold the investments. We hold them for a very long time and we never we’re not selling and trading in and out of them like hedge funds, but the data-driven aspect is very intensely prominent in the way we actually, basically develop an investment thesis and a point of view about specific investment.

    Alexis

    Yeah, it’s’s really interesting to see that. Of course, it’s building the open so you can do the due diligence by yourself. So How do you help those project people to go from the project to building a company.

    Joseph

    Well a lot of the time I would say almost all the time when we lead or are the co-lead of a round we are involved when the company is incorporated or we actually help incorporate the company. And so it’s pretty much at the very earliest of the stages like when the project is at a point where the creators have decided and they’re interested in building a business around the open source technology and they appreciate that the purpose of that business is to invest and continue to grow the open source technology and just really continue to do what they’ve been doing the main things that we are helpful with when we make an investment are kind of multifaceted but I’d say the main things would be the formation of the team of the people that basically comprise the company and join the company. The formation of an understanding of a business plan and a monetization strategy whether that’s executed immediately or over time over the course of many years. We help a lot with thinking about competitive market dynamics understanding the broader ecosystem understanding kind of how the ecosystems coming together. A lot of people would maybe say this is the main contribution that we bring is we really make sure that it’s not only on an advisory basis. But a co-investment basis that other really great individuals who’ve built hugely successful open source companies from the last thirty you know 15 20 30 years actually come along the journey with us. It’s not that we like to be alone and we don’t mind being alone and we have a lot of you know, very high conviction in pretty much every investment that we make but, we really want to create a mechanism for doing knowledge transfer. We talked about this a couple of days ago but we have this kind of network of people that join us as angel investors in rounds a lot of them are our investors in our fund a lot of them are just advisors to companies that we’ve worked with. And they’re really great people I mean they’re individuals who basically from the idea stage and as founders built really amazing companies like Red Hat, Confluent, Github, Mongodb, Elastic, many really great open source companies that you think of today. A lot of those people can be really valuable and helpful, partners to new founders that are really just trying to figure out a lot of things that they’re encountering for the first time but other people may have already developed different points of view and and have encountered in the past already. So we really try to do this kind of knowledge transfer process where bringing other people onboard as co-investors as Angels and as advisors in really any kind of capacity really just to help these founders that we work with be more successful in whatever they’re dealing with whether it’s like hiring or building their community in a certain way or, even raising their next round of funding or should they raise the next round of funding. You know the different points of view on different other investors just a lot of different topics and so. Those are the kinds of things that we tend to help with early On. Because the companies are so early they’re all sort of facing similar challenges around like how to how to manage the growth of their communities, how to make their first or 10 hires, how to think about Market dynamics and their business Model. We tend to kind of cross-pollinate a lot of the ideas across the portfolio and also connect the founders with each other so they can kind of learn from each other as well and it’s actually reasonably easy to do that because all the companies are, kind of somewhat somewhat homogenous and similar and at least in terms of their fundamental structure. They’re all building companies and businesses around some core open source projects. They tend to learn from each other pretty pretty rapidly.

    Alexis

    Oh yeah I love that idea of leveraging the the power of the community to really build other companies I like that I read on your website that commercial open source software companies are 50% more capital efficient. Did I read that correctly? How would you explain that?

    Joseph

    Yeah, that’s something that we put up on our website. Actually our website currently today I think today’s June Thirtieth 2022 I think it’s the same website, we’ve actually had on on the internet since September Twenty Eighteen so we’re we’re actually pushing out a brand new website pretty soon I wouldn’t say that to correct the statements on the website. I think they’re all pretty accurate. Still 50% I think is low as a rough estimate. There’s a reason why I really deeply believe that open source businesses, commercial open source businesses are more capital efficient than other types of businesses and really the main reason is the following. So like if you think about a company that is building a totally proprietary product in isolation, in a cave, or in a closet or whatever metaphor you want to use. The energy required to build that product is a function of how much time and resources you need to invest in order to get that product delivered to the market or into some state where you can actually start seeing adoption and and typically you’ll really see a couple of a couple of things like the cost for doing that will either be subsidized by the individuals behind that technology themselves so they’ll sort of be self-funding that it will be through other sources of financing. You might have to raise money to sort of build that initial technology and prove that out or or another company could be funding it somehow you could be doing it nights and weekends on the side but by the time you launch something you kind of typically already spent a lot of time and energy into building that out. So it really just is is a lot more expensive to do that. With open source, it’s very very very different. The open source you have this kind of idea, you start building in the open from the beginning a lot of projects don’t quite do this and they they build in private and they have a lot of engineering cycles invested before sort of quote unquote flipping the switch on a repository and making it public. I Guess from that standpoint you could say that they’re very similar I mean you still have to make the investment in building out the project and building out the technology but with with open source because you have this dynamic where the project can actually benefit from an accelerated feedback input from many more people than possible if it was built in private and it was sort of a closed Beta and you had a wait list or whatever. It just makes the product and the technology better at a faster rate and as a consequence it reduces the cost to bring the technology to a state of stability and maturity and development velocity really that would otherwise be possible with a proprietary approach and so as a result by the time that we invest in a company around an open source technology. Most of the cases show that the project already has, a sort of an equivalent amount of adoption testing QA, development and really contribution from a lot of people that otherwise you’d have to kind of raise many millions of dollars to produce if you were building a fully proprietary technology company and that’s just on the research and development sort of core technology side of things if you look at customer acquisition and revenue and building a business. Lot of the things that we’ve seen as well are that capital efficiencies are even greater in in that area. So with open source projects, you have this developer community that could use the technology in a lot of different ways, and in many different flexible contexts and lots of use cases. They could be building out and by the time you sort of navigate to a buyer inside of maybe an enterprise organization an it or a line of business or a CTO organization, a lot of the time they might actually already be users of your technology and they might already be advocates and they could in fact, they could just survey their developer community and sort of recognize wow we’re actually already using your technology and everyone loves it. So by the time that we want to start negotiating a contract or you know understand what your product or your services were already sold like there’s no need to sell us and at that point it starts to become much easier and the friction starts to to drop dramatically for the startup or for the company wants to sell something that thing efficiently and sell it with the least amount of friction possible and so instead of the old way of selling software. This is actually not necessarily the old way I think this is actually largely still how it works in sort of proprietary saas world is you have a lot of customer acquisition dollar spent to just get in front of the customer and get users and get adoption and then you have another big wave of dollars spent to convert those um those users into paying customers and so that’s why I think we have in in this kind of saas category we have all these terms like viral coefficients and all the conversion rate heuristics. All these different things that are really optimized around. Okay, you’ve spent a certain amount of dollars to just get the adoption wheel flywheel going and then you have another amount of dollars that you spend to figure out how to convert those users and I’m not saying all those things go away completely. Obviously you still have to invest time and energy and sort of navigating how to convert all of your of your adoption into a business of some kind, fractionally or marginally speaking. But with open source has a sort of phenomena that helps not just with distribution and marketing. It also helps with quality of the product, innovation rate of the product, trust of the product and so many other things. I believe the 50% capital efficiency percentage that you’re that you’re pointing to on the website there is pretty low and in fact, I think that percentage amount was actually referring to something a little bit more specific and so I can kind of explain what it is in like 30 seconds or so but it’s basically pointing to there’s a cohort of open source businesses in the last kind of first years that reached 100M or more in revenue what I was referring to in that percentage was that on average those businesses went out and raised I believe about a quarter of a billion dollars to reach that level of revenue.

    Joseph

    Meaning that they went out and raised a seed round a series a, series b, a series c, and in some cases a series d to reach a 100M revenue business and I would argue and and this is a long-running hypothesis that we’re actively testing with OSS Capital.

    Alexis

    I Get this.

    Joseph

    And hopefully, we’ll see what the data looks like in the next 5 years or something, but I would argue that in all, not some all of those cases, those companies raised too much money that they did not need to raise in order to reach the same outcomes and the same revenue milestones, in, in fact, the same amount of time. So, as a result, you can say those companies were overfunded or they raised money unnecessarily, however, you want to express that is basically part of our mission with OSS Capital is to change a few things about the way open source businesses are built so that they can be better understood from a fundamental standpoint and basically run more capital efficiently.

    Alexis

    So based on all that we can expect that we will have more people creating open source software in the future right? Do you see that really growing?

    Joseph

    Well, this is an interesting question There’s a lot of research and reports that I can point to, maybe you can include them in the show notes, that show the rate of open source. Some people point to it as declining, some people point to it as growing. tend to be very biased in thinking that the rate of open source is only expanding and growing. One proxy for that would be looking at Github’s data. They’re going to reach something like 100M registered users pretty soon I think when Microsoft acquired them in 2018, they were around 30M users. So they’ve grown quite a lot over the last few years. It’s not to say that every registered account on Github is someone creating open source I don’t think that’s true. It’s probably a fraction of that 100M that we’re about to see on GitHub actually creating open source projects, but one thing that I do think is true in a broader sense is more humans are becoming aware of the fact that sort of the highest leverage and the most impactful professional career. You can pursue is in software development, software engineering and more specifically building software products and I believe that building software products will over time become more and more automated and humans will need to learn fewer technologies and fewer languages to build complex innovative products, but I do not subscribe to the point of view that the ai is going to be writing all the code for us I do not believe that is true, and so I think more people, more humans will need to learn how to program and write code for computers because with the way computers are currently built, we need to express very precise instructions to that computer in order for the computer to do what we want it to do and I don’t believe that the the Ai models today can generate the level of precision and nuance needed to build complex software products that do very arbitrarily complex things for humans whether it’s infrastructure software, database, software application, software what have you? there are too many wide encompassing aspects of the technology stack that need to be fine-tuned and tweaked and implemented using code and software largely stitched together, managed, or written by hand via humans and so as a result I can only be most confident in the fact that as the software and that sort of this digital technology career starts to become more compelling and interesting to more people because this is really where the highest leverage and the highest compensation is in in the tech industry, more people will realize in order to be the most differentiated you really have to learn. You have to learn how computers speak and as a result you have to learn how to program and I think as that happens if you look at all of the software engineers today, all the professional software engineers, there’s a lot of debate we can do around this but like I think largely speaking most people would agree, there’s somewhere in the order of 20 or 30M software engineers in the world like professional software engineers. Some people say 50M, so let’s say it’s somewhere between 30 and 50M. I would argue, and I think most people would agree that 99.9 of all of those software engineers heavily heavily depend on open source, and it’s not a question of how much they depend on open source. It’s really they fundamentally depend on open source like without open source technology and tools and infrastructure. They would not be able to do their jobs period like that. They would not be productive like imagine as a developer that you went to your computer, and instead of using millions of projects that exist, that you can readily access on the internet for free and pull together in your application to be productive and build something for the World. You had to write your own custom compiler from Scratch. You had to write your own programming language from scratch. You had to write your own application server from Scratch. You had to write your own development framework from Scratch. You know you had to write your own networking stack from scratch and your own database runtime from scratch and a long list of things. You would never get anything done. It would take you decades of your life to get anything done if you were very talented in the modern world, and so I think that there there’s this. There’s this leverage that exists with open source that is unquantifiable and immeasurable, and as a result, software engineers really greatly appreciate that. And they continue to participate in that movement. This is an interesting kind of Phenomena that non-technical people. People who do not code or do not understand how computers work. They just don’t understand how it works. A lot of time when I’m talking to our investors who, in a lot of cases, are non-technical institutions or other individuals and they do that. They’re not familiar with open source. They’ll often ask this question. Why is it that humans continue to invest so much of their time in this open source thing when they’re not getting paid and they don’t have any economic benefit and. It’s kind of interesting that people ask this question because it’s very revealing of the lack of appreciation for, how much benefit and Leverage engineers get from helping other engineers. Right? There’s this really interesting tribal aspect where engineers are very motivated to help other engineers and the way that they do that most efficiently and effectively is by contributing to open source and sharing their project and sharing their their insights with others. And that just perpetuates the growth of this community and so I think as more people come into the tech industry and appreciate that software engineering is the highest leverage discipline.Then they become software engineers. They realize that the only way they can continue to benefit from all the things that come with that is to really contribute to open source and to give back to that community. I think that just continues to expand the flywheel of open source and it continues to accelerate the fundamentals. Another aspect that people don’t really appreciate is there’s really two types of motivations in the world. There’s motivation to do something for an extrinsic reward sort of like an extrinsic motivation I’m doing something to get paid some monetary or some measurable reward. Or you’re doing something intrinsically you have you have this intrinsic motivation you’re doing it out of the goodness of your heart or in order to learn something new or to have a good feeling about participating in some positive system and that’s really what open source is all about people do it for the intrinsic reason that helping others sort of overrides all the other motivations. And they want to do that specifically because they’ve benefited from all these infrastructure that already exists and so I think it’s kind of a counterintuitive thing. It’s a little bit difficult for non-technical people to understand. But I think it’s pretty profound and I believe that’s the the kind of the main reason open source will continue to grow and be be a huge force. Overtime in the future and actually furthermore I have a much more kind of aggressive point of view around this which is that I think open source will not only just continue its current pace. But as people realize more how powerful this approach is for building technology I think that we’re going to see open source disrupt and transform pretty much every category in the at a minimum, the digital technology world which is all of software all of consumer applications, pretty much anything digital that you can imagine.

    Alexis

    Wow that this is really impactful and speaking about intrinsic motivation, changing the world is a good one. I love it. Joseph, you worked with a lot of leaders among those who you admire what’s the one trait that stands out to you.

    Joseph

    I would say the main trait that stands out to me is humility. Um people who have accomplished a lot and are extremely successful at what they do tend to have humility and it’s one thing that I’ve noticed. And that has really stood out to me and something that I’m still personally working on. I can definitely have a lot of arrogance and hubris a lot of times. So developing humility I think is a really important attribute that I really admire and it’s actually something that is easy to forget like when you’re really trying to identify the absolute best people in whatever area that you’re looking into and you’re trying to find the best insights and the most skilled people who have just a level of depth that is hard to express, because it’s kind of experiential or some individual has accomplished some massive outcome or built something really huge. I would say the vast majority of the time people who have accomplished really huge things if you really sit down with them and get to know them. They’re very humble and in fact, they’re so humble that they sort of look back at everything that they’ve built and they think, they almost think very little of it. They sort of think I learned a lot from that but I don’t think that’s what defines me as a human and it’s an interesting quality that I appreciate a lot. Probably the main quality. The reason I’m so interested in this is I’d say there some leaders who don’t have that quality where they may actually be very accomplished and may be extremely good at what they do, but they don’t have this humility that comes with a level of self-awareness that becomes very valuable in conversations when you’re partnering with them or you’re collaborating with them or you’re trying to solve a problem and that’s probably the number one thing that I pay attention to these days.

    Alexis

    Excellent, Really really beautiful and inspiring. Thank you very much Joseph for having joined the podcast today.

    Joseph

    Thank you Alexis for having me.

    Photo by Ian Schneider on Unsplash

  • Peer-to-Peer Feedback Survey

    Peer-to-Peer Feedback Survey

    During my #67daysofleadership challenge, on Day 47, I shared about Three Trillion Dollar Coach. I mentioned that I want to use with my team a peer-to-peer feedback survey inspired by one used at Google and described in the book.

    To give some context, my team is the one leading all engineering at Red Hat.

    🤔 What are your thoughts about the adaptation?

    For the past 3 months, using a 0 to 10 scale, to what extent do you disagree (0) / agree (10) that each person :

    – Displayed extraordinary in-role performance.

    – Exemplified world-class leadership.

    – Achieved outcomes that were in the best interest of both Red Hat as a whole and his/her organization.

    – Expanded the boundaries of what is possible for Red Hat through innovation and/or application of best practices.

    – Collaborated effectively with peers (for example, worked well together, resolved barriers/issues with others) and championed the same in his/her team.

    – Contributed effectively during team meetings (for example, was prepared, participated actively, listened well, was open and respectful to others, disagreed constructively).

    Please, provide your best feedback using the text areas for the last two questions:

    – What differentiates each team member and makes him/her effective today?

    – What advice would you give each team member to be more effective and/or have a greater impact?

    Last question for you, the reader of the post, would you favor an anonymous survey?