Author: Alexis

  • Better Humans, Better Leaders: A Conversation with Ali Schultz (Reboot.io)

    Better Humans, Better Leaders: A Conversation with Ali Schultz (Reboot.io)

    Some leadership conversations stay with you because they don’t add more techniques. They change your attention.

    That’s what happened for me with Ali Schultz, co-founder of Reboot.io. Reboot has been around for ten years now, and their work has influenced an entire generation of founders and leadership teams. But what struck me most is not a new framework. It’s a stance.

    Better humans make better leaders. Better leaders create more humane organizations.

    It sounds simple. It is not simplistic.

    Reboot’s bet: leadership is personal work

    Ali described Reboot as a platform for leadership coaching and organizational development that goes beyond skill-building. Not because skills don’t matter, but because skills are not the full story.

    When someone steps into leadership, something predictable happens. Responsibilities increase. Visibility increases. Pressure increases. And we meet ourselves, fast.

    Self-doubt. Imposter syndrome. Old patterns. Defensive reactions. The need to control. The need to please. The reflex to perform instead of relate.

    Emerging leadership is not only about learning what to do. It’s about learning who you are while doing it.

    Ali offered a simple equation that captures Reboot’s philosophy:

    Practical skills + radical self-inquiry + shared experiences = greater resilience and stronger leadership.

    I like this because it holds the tension. Not one or the other. Both.

    A company built on diversity, not a single method

    One of the early challenges Reboot faced was building a brand bigger than its founders. Ali shared how intentional they were about not building a company around one personality, one coach, or one method.

    Instead, they built what Jerry Colonna calls a “wildflowers” approach. Biodiversity in coaching. Different styles. Different life experiences. Different ways of being with people.

    It matters because coaching is not about fitting humans into a method. It’s about meeting humans where they are.

    This also resonates with how organizations grow. Diversity is not just a value statement. It’s a design choice.

    A small shift that changes everything: make space for the humans in the room

    Ali shared something that I’ve experienced myself.

    When you’re action-oriented, when you want to “not waste anyone’s time,” you can rush into agenda and execution. It feels efficient. It often isn’t.

    Sometimes, the fastest way to move is to slow down enough to see what’s actually present.

    A few minutes of human check-in changes the quality of the entire meeting. It reduces hidden friction. It surfaces what needs to be named. It creates conditions for real alignment.

    This is not soft. It’s operationally sound.

    Hiring in startups: the Sunday test, and the reality of stages

    We also talked about what Ali looks for when building teams, especially in startups.

    People who can create something from nothing. People who can execute and keep the bigger picture in mind. People whose heart is in it.

    And one heuristic I’ll remember: the Sunday test.

    Would you choose to spend time with this person on a non-work day?

    It’s not a perfect filter. But it points to something important. Work is a human place. Toxicity does not scale. Neither does charm without integrity.

    Ali also named something that more founders should normalize: not everyone scales with the organization, and that’s okay.

    Some people thrive in the earliest stages. Some people want clarity and structure. Some people love the chaos. Some people don’t. The healthiest organizations design for transitions, rather than treating them as failures.

    What horses, art, and ecology have to do with leadership

    Ali’s personal influences were not what you’d expect from a standard leadership conversation: deep ecology, art, and horses.

    Yet it makes perfect sense.

    Leadership is a relationship practice. Presence matters. Authenticity matters. Power-with matters.

    Horses, Ali said, don’t accept anything except the most grounded, most honest version of you. They offer immediate feedback. If you’re off, they know. If you’re performing, they feel it.

    That’s leadership training, in a very direct form.

    The next five to ten years: more human, not less

    We ended with a question that’s hard to avoid right now: how will leadership coaching evolve with AI?

    Ali’s answer was clear: work will remain human. Leadership will remain relational. If anything, the need for leadership development will become more important, not less.

    AI may change tasks. It won’t remove the human complexity of trust, conflict, fear, meaning, belonging, and responsibility.

    If we gain time, the question becomes what we do with it.

    My hope is the same as Ali’s: that leadership and organizational development become even more human.

    References

    • Reboot.io, where you can find the resources and the newsletter
    • Reboot by Jerry Colonna
    • Reunion by Jerry Colonna (the book mentioned by Ali that was launching the day after we recorded)

    Here is the transcript of the episode

    Alexis: [00:00:00] Welcome to Le Podcast on Emerging Leadership. I’m Alexis Monville. And today, I’m honored to have Alison Schultz with us, the co founder of Reboot. io, an organization that’s been in reshaping the landscape of leadership coaching and organizational development. This year marks a significant milestone for Reboot. io as they celebrate their 10th anniversary. A decade of empowering leaders and team across various industries. So, without further ado, let’s welcome Alison Shultz to the podcast on emerging leadership. 

    Hey Ali. How do you introduce yourself to someone you just met?

    Ali: Well, I guess I would say, 

    Hi, I’m Ali. I’m one of the co-founders of Reboot. How are you?

    Alexis: That’s nice, that’s direct. 

    Ali: Yeah, 

    Alexis: could you walk us through the inception of reboot.

    Ali: Yeah, so Jerry and I met in 2013[00:01:00] and we began doing the CEO bootcamps together. we did three bootcamps, including one in Italy, which is not too far from you. Before we formed Reboot with our partner Dan Putt the bootcamps proved that our instincts were right and that we were onto something. And so Reboot really came out of a vision to create a coaching and leadership development platform that would support people not only in better leadership, but also the work in the work that it takes to become a better human.

    Alexis: I think that’s the part I’m very impressed with in all your communications with Reboot. there’s sometimes when you look at leadership or leadership development, there’s that kind of thing that are really technical. I. that seems to forget that behind all those skills, all those things that we learned to do there’s a human being and that’s probably something really important.

    And I feel 

    that you are really touching regularly very well. So that, [00:02:00] that’s something I really appreciate. 

    Ali: Hmm. Thank you.

    Alexis: what, what were some of the initial challenges you faced and how did you overcome them?

    Ali: Yeah, so this is a great question. We had to build a brand for the company that was bigger than Jerry. So we had to build something that went beyond just Jerry Colonna. And by the end of our first year we had that, which was pretty cool to see. People were searching for reboot, they weren’t just searching for Jerry Colonna. And, you know, in the process of building that brand, we, we took advantage of Jerry’s notoriety and his reach and the work that he had been doing in the space for over a decade at that point. And we carefully crafted a brand and a voice that could stand on its own. I would say another thing that. We wanted to do, which kind of relates to that, is we wanted to build a company that was built, that wasn’t built around just one coach, one personality, or one method. We [00:03:00] wanted to bring together a team of coaches that were distinct and unique in their experiences and in their styles to better serve our clients. And internally, Jerry kind of refers to this as like wild flowers and, as a, I don’t know. I have a biology minor going decades back when I was in college. But if you know anything about biodiversity, there’s a strength, there’s an inherent strength in that. And so it, it serves our clients better when our coaches are unique so people can come to reboot and really get fit with a coach Just within our, our herd of coaches, I say lovingly

     it’s kind of cool because you have a variety of, of humans that can meet the variety of humans that come to us for, for help and support. But it’s also like, I mean, can you imagine going to a therapist or a coach or, that just tries to fit you into their style or their method without really meeting you where you are as a human.

    It just [00:04:00] like, it doesn’t match. So we wanted to create something that was really I don’t know, just a unique coaching experience that was in service to, you know, anyone that would come to us for, for help.

    Alexis: This is, this is very, very interesting. And a quick question about the, the brand. Does Jerry’s book reboot was already out when you, when you created the brand?

    Ali: No no. We started in 2014, so we started reboot in 2014. So we were doing this before Jerry’s first book came out. And his book came out in 20 17, 16 or 17, I believe. Maybe it was 2017. Maybe it was 2018. but it was much, you know, it was further down the line. So we had already had a brand and a larger platform established. the book came out and it had a place to be. It was kind of cool.

    Alexis: Yeah, it’s very[00:05:00] very tempting to use , Jerry’s notoriaty and the work he did in the past and say, okay, that’s the one method we will propose. And I really like what you’re saying now. No, that’s not what we are doing. We are not like this. We are uniquely different and Yeah. 

    you, you can find a good match for you at the right time for you.

    I really like that that approach.

    you will celebrate the 10 years anniversary of of reboot io. what are the significant milestone that stand out for you?

    Ali: Yeah. Man, I’ve got a, I’ve got a couple handfuls I, I jotted down so. Things. I think pulling off our first bootcamp was a big deal. And then I lost count after 25 bootcamps. So that. I mean, that, that’s a significant thing to successfully produce that many events, you know year after year. [00:06:00] And I would say another really big memorable event was getting the reboot podcast out and shipped. And that happened, that, that happened pretty quick. I remember it was probably September and three months of, of 2014, so it was three months since we had started. And, and we had the podcast out. it was really cool to, like Dan and I had been working on it, and Dan probably more so at that point. but it was cool to have Jerry listen to it for the first time and you know, to see his reaction. So that was really special. And then after that we just kept together products and services that were really , on our roadmap and that we had wanted to kind of put out in the world, including our, our peer groups, our circles we had put together a 360, review process for clients. So a lot of services that were really in support [00:07:00] of, one-on-one coaching, but it expanded and complimented just the one-on-one coaching work. Internally we had produced some really fun things too for our clients, mainly ’cause they were like educational, but we had a, a chatbook of poetry that we would use at events. we had made a branded journal. So it was cool to have kind of some tangible takeaways that we could, would give, you know, reboot clients in our work with them. And then of course, like Jerry’s first book Jerry’s second book, which is coming out soon. Tomorrow actually it launches it’s, I don’t know, in 10 years. That feels like a lot. I mean, on top of what, what I think is also kind of celebratory for us, and maybe for me, ’cause I hold this seat a little bit more than some of my colleagues ’cause I’m, I’ve just been the one kind of defaulted to being the brand voice.

     You know, the [00:08:00] amount of content that we consistently put out into the world for free, because we know that, you know, not everybody can afford our coaching rates, but everyone should have access to frameworks or ways of thinking or questions for reflection that can help them become a better leader if they’re interested in this work. it’s nice to be able to provide such a rich At this point, library of resources for folks to kind of come to our site and mainline our content and kind of get a taste for what we’re about. and then, you know, maybe at some point know, if their comfort company sponsors them or budgets are such that it allows for it, they, they end up working for us.

    But none of that’s like a requirement. we really put, a lot of good content out in the world as a Service to the entrepreneurial community and, and the emergent leaders, you know, to use your language, the emergent leaders that are there because they need support. You know, they need to recognize, you know, what are the practical skills that I need [00:09:00] and what’s the radical self-inquiry piece that I need?

    Like, what are, what’s the inner reflection piece that I need to, to bring into this leadership space? And then what are the shared experiences, right? And so how can they then Find their people or their communities or their support or places for support, you know, in order to give them greater resiliency and enhance their leadership.

    Alexis: Yeah, that’s beautiful. and among all the resources you are exposing to the world. I, I really like the, the journaling prompt.,

    Ali: yes. 

    Alexis: so, that’s so simple and that’s so helpful to help people start with journaling , and usually there’s the, some people tell, told me, but I don’t know what to write.

    I’ve said, all write what? What’s on your mind? And so I said, no, I’m, I’m stuck. I am, I cannot write anything I said. Okay. That’s a, that’s a good one. Let’s start with some prompts. And when I discovered your journaling prompt, I say, oh yeah, that’s, that’s really cool.

    Ali: I’m glad [00:10:00] you think so. I think so as well. It’s it’s a, a, a really beautiful practice to, I mean, journaling takes work, you know, and it’s personal for everybody. There’s no right way or wrong way to do it. It just has to support you, you know? That’s why people do it. And so, Margaret and I, Margaret, who’s my, like partner in content creation and she’s the brilliant editor to our, our podcast we sat down and I was like, we have enough journaling prompts from all the content we’ve put out in the world and from all the events that we have done where we could just do an email Course, even though it’s zero cost, but like, sign up, get a daily email in your inbox. you know, the questions that we pulled together are very rebooting. And they’re very applicable to anyone in leadership, like anyone in leadership or management, or even people who don’t think of themselves as CEOs or founders or anything. They can be really handy. Just in terms of helping someone to establish a journal practice or, [00:11:00] giving them like that external prompt so that they can sit down and, and do some self-reflection.

    So it’s such an important piece, I think, of being an, being a leader. I’m really delighted that, that we re release that this year.

    Alexis: Over those, 10 years, how has your role evolved within the company?

    Ali: Oh yeah. yeah. It’s, I feel like I’ve, I’ve, I’ve, been around done a lot I started in ops primarily, so I was like, you know, making sure that the trains ran on time and taking care of a lot of the internal structure, really the business structure of, of what are we doing and really leading the, the marketing and content efforts.

    And I mean, we’ve been very lucky as a company that because of kind of like Jerry’s notoriety and whatnot. The, the PR efforts and the traditional marketing efforts, we really didn’t need so much of, but, you know, we could be really creative I don’t know, kind of like specific [00:12:00] with the content we put out.

    And so I I really leaned in there and after five years, we came to a, a moment in the company where we were no longer a loose consultancy of, of coaches which is kind of what we began as, as we, we, as we tried the experiment of, you know, what is, what is this company and what does it need to be? we, we began employing our coaches. And so that was a, just a slight shift in the business model. Not too bad, but it was at that point that I handed over the operational reigns to just a, a small ops team within the org and I just stepped into coaching full-time. So it was a, it was a big shift, but it was also welcomed, so.

    Alexis: Yeah, that’s a, that’s a big one. But yeah, that’s probably very satisfying to have built something, build a team that can run on, on its own and enables you to, to do something that has a different kind of impact. That’s a, that’s [00:13:00] interesting.

    Ali: Yeah. Yeah.

    Alexis: So. Emerging leadership mean to you, and how does it align with the mission of reboot?

    Ali: Yeah, this was another really great question. I mean, we believe that better humans make better leaders and better leaders create more humane organizations. And we love working with the, with emerging leaders because we can instill in them during those emergent years, like the, the soft skills that are so important.

    And we can also stress the importance of doing the radical self-inquiry work alongside the practical skills, right? But it’s a way to really support what’s emerging in each individual as they’re stepping into their leadership. you know, anyone who takes a leadership role that has not done that before is gonna run up into a ho, run up against a host of, of issues including [00:14:00] self-doubt, imposter syndrome all these things that really stem from who am I and what am I bringing into this role. But it also kind of stems from, I’ve never done this before, and what do I need to know to do the job? I kind of feel like, I mean, I kind of hinted or spoke to our formula before, but kind of the formula or the bet that we, that we take at reboot is that practical skills plus radical self-inquiry plus shared experiences equal greater resiliency and enhanced leadership.

    Or it might be enhanced resiliency and greater leadership, whatever, but but it really fits that emerging leadership sensibility where You know, I don’t know. When I think about emerging leaders, there’s something emerging. It’s emerging in you. It’s emerging from a need in the world. It’s emerging from a need in the organization.

    And how are you gonna meet that? How are you gonna a, listen to what’s showing up? Listen for what’s showing up. How can you be attuned to that? And how can you meet that need [00:15:00] or meet what’s emerging and be agile about it.

    Alexis: I love it. So thanks for, for sharing. Can you share with us an example of a time when your leadership skills were put to.

    Ali: Yeah. When I, when I operate, I’m really, I don’t know that tactical is the word, but transactional. Like when I go into, Get shit done. I go in to just get shit done. Like that’s, I assume, like that’s why we’re here. So I think it took a while for me to really, pause or trust that holding space for everything else that’s in the room is actually gonna get things done more smoothly and potentially more quickly.

    Right, because you’re not just meeting with people who are always ready to go tracking the same agenda items that [00:16:00] you are seeing everything the way that you wanna see them. and so, yeah, I would say learning the, to just kinda sit back Not drive so much with the get shit done mentality but to really create enough space for the humans in the room and kind of meet and be able to meet that humanity, right?

    Like personal check-ins how are we doing, how are we feeling about these things? And then go moving into what may be the agenda items, but it’s, it’s, it’s more like realizing. What are the other issues that aren’t maybe so tactical or get shit done oriented that are also in the room that need to be unpacked and talked about? And I think for early leaders, and I don’t know a lot of clients that I work with too, it’s like learning that, shift can be really impactful. And it’s hard I think during early startup days when everybody’s kind of doing everything and there’s an [00:17:00] urgency to just like Get everything done as fast as possible. Cause it feels like there is no time to pause or to take, take things slow or to, to ask big questions. I guess my invitation is, and my learning was, you to create the space for, for that way of being, with the to-do list. It, it’s, it’s more powerful in the long run.

    Alexis: Hmm. Yeah, it’s a thank you for sharing that because I, I believe it’ll help a lot of people to, to think and reflect about it. I have the, the, the tendency also to, to look at the time we have, we have allocated to do something and to say, okay, I don’t want to waste the time of anybody, so let’s, let’s get to it immediately.

    that’s, that’s kind of that urge that is there. And it’s hard to pause, so it’s a, it’s very, very helpful to say Yeah. But, Make enough space for the human being in the role. [00:18:00] And that’s, yeah, very powerful. I love it. If we look at the startup environment, what are, what are some key qualities you look for when you, when you are building a team?

    Ali: Yeah. Key qualities I think, I think there’s. There’s a lot of power in finding people that are good people. Like you just really want good people. But I mean, as far as qualities a willingness to dive in and face problems, that’s key. And I think a willingness to be a little bit obsessed and dedicated also goes a long way at first, especially when teams are small and new and there’s a lot of exciting stuff happening. I mean, I say that in the sense that. The obsession or the dedication can help people, can really help the focus [00:19:00] and the, the small team cohesion a little bit. Yet that certainly doesn’t scale. mean it can, but it needs to be named, it needs to be checked in on and it needs to be maintained in a healthy way. you want people that are engaged in the work like they wanna be there. They’re eager to solve these problems. They’re eager to show up every day and solve these problems, and they get a little bit of aliveness out of it. I mean, you want people that really wanna be there. Cause you’re gonna get so much more out of not just the team. there’s no sense. I mean, it’s just hard to work with people who their heart isn’t in it. I don’t know. I think Someone who’s willing to kind of put their heart into it a little bit is, makes things kind of fun at the beginning. You also need a balance of like contextual thinking and execution, especially at first, because at first you have, I mean, I’m thinking of like startup teams of like maybe five to 10 people or five to 15 people, but. At that stage, [00:20:00] everybody’s kind of doing everything and it’s, it’s a little bit like, you know, a kindergarten soccer team where everybody’s on the field and not everybody has a defined role, but you know, you’re on the same team and you’re kind of playing certain parts of the, of the field, but but you’re also getting coffee and taking up the trash and doing all those other things.

    So it’s such a mixed bag of an experience early on. And then of course, as at, at as things grow and roles scale and the company scales and roles get defined, then there’s more clear parameters and more clarity and more expectation around what your key role on the team or on the field is.

    You know? I think you need people who are able to, kind of going along the execution line. It’s really great to have people that can execute, but you also need people who can create something from nothing, you know, because in a lot of startup spaces, there’s, I mean, that’s art really is to be, to create something from nothing, right? [00:21:00] But so many of the problems that get funded and companies are built around, like they didn’t exist. You know, before funding it was like, I have this idea, let’s do this. And so you need someone who can really see the whole picture of where this is going. And also also be able to know, okay, this is my role execution wise in the org and this is how I can contribute to this. And a lot of this is kind of set too, I think with leadership parameters, you know, like your leader’s gonna, a good leader will help you know, the team see these things. But honestly, I’d say when it comes to hiring people there is no sociopath filter. However, I know after working with a lot of clients that sociopaths exist. you have to trust your gut when hiring. And you have to be quick to really Get toxic people, I think, off the team. But one of the [00:22:00] ways to really test for this, it’s not foolproof because there are some really charming and toxic people that can just be in the world and then wreak havoc in your organization. But we always say, you know, the Sunday test. Here at Reboot, and that is, would you want to hang out with this person by choice on a Sunday? Like it’s a non-work day? You don’t have to be in their presence and yet you would, you would choose to hang out with them on some relaxing non-work activity. someone passes the Sunday test, that’s a pretty substantial thing. And you can tell a lot too about people And how they make you feel meeting in person, you know? So like when you’re hiring, really pay attention. How does this person make me feel? Are there any red flags? Are there any like suspicions or feelings that come up? I’m with this person that I either wanna get clarity around and lean in and [00:23:00] ask them about and or does it remind me of anything else in my life that with a red flag for another relationship that may have headed south. Those are just, they’re signals to pay attention to, I would say. it’s, there’s a lot of magic at the start of startup And then, you know, as teams scale, I think it’s key to also know that, not everybody scales with the organization and so, so turnover is like, natural turnover in many ways can be celebrated. Like, oh, we have reached this point in our organization where we need to bring in like a CFO, not just a director of finance or we need to bring in, A really like a main leader, not just someone who’s grown up and kind of fulfilled some, territory in the organization, like with marketing or, or some part of the org. And so, I mean, that can be really hard, you know, especially as teams grow because you get attached to people. But there’s ways to also build it into culture [00:24:00] and say, you know, we’re bringing you in. We know this might be. A short term thing, but we want this to be the best place that you’ve worked and you know, we’re gonna celebrate what’s here. And, you know, whatever tenure anyone does have, So I guess a lot of this is like, there are qualities that you want in your team, right? But not all those qualities, not all the people will necessarily scale with your org.

    Alexis: Yeah.

    Ali: And what are the qualities too, I guess as part of what I’m responding to here, as what are the qualities you can bring to like your hiring process and your culture and tending to those, those, those parts which are equally as important.

    Alexis: I really like your, your, your answer and setting the right expectations also for people. And I like what you say. That’s, that’s a good balance between that for people who can grow with the, the team or with, with the company. That’s celebrate what they brought to the [00:25:00] team.

     And there, there’s, there’s people who don’t want to go in the, in the next stage. They, prefer really the, the infancy in the incubation mode, and they don’t want to go to the next stage. That’s not, that’s not. Maybe they could , but they don’t want,

    so,

    Ali: Yeah.

    Alexis: so that’s okay. And and, and that’s great to, to affirm those people for that period of time.

    What, whatever along there that was. how, how do you approach your own personal and professional development?

    Ali: Yeah, so my, yeah, this is a great question. an ongoing process really of. Kind of discovery from, you know, within me, but also a commitment to being curious about what’s showing up for me and my work. I believe we need guides in this life. We can’t do this alone. got a great body worker. I’ve got a great therapist. I have a small herd of beautiful horses[00:26:00] where I get to go and decompress. I have great colleagues that I get to share my work with and They share their work with me. So there’s like this cross pollination that happens. And I have a very loving and wonderful partner with whom I’m lucky to share both life and work.

    So that’s a’s a big part of, I think what supports me in, in my work. I live a pretty cloistered life on purpose. So that I can kind of hear my own voice clearly stay attuned to what’s emerging within me and within the world And, you know, that quiet life really ensures that I have the resources that I need to do the work that I do with my clients. So, yeah.

    Alexis: Okay. Excellent. Are there any books, mentors, [00:27:00] experiences that have profoundly impacted your, your style, your leadership style, or your way of doing your work?

    Ali: Yeah, there’s probably too many books to mention. But I’ll say that it’s probably been informed by three things that are really important to me, and that is deep ecology, you know, this belief that the world in order to really amend the climate crisis or the ecological disaster that is kind of impending in the world we really need to tune into a shift in consciousness, which, helps people like awaken into self-actualization versus less woke, less aware way of being in the world. Right? So I’m a deep ecologist at heart it’s kind of cloaked, I would say, in, in all of my work at Reboot. It’s, I don’t speak about it that directly most of the time, but [00:28:00] I mean, for me it’s, it’s right there every day. say another practice that’s really informed, the work that I do is art. I’ve been an artist for my whole life. I’m not formally trained, nor do I think you need formal training to really be an artist. Same with leadership in many respects. but there’s something about, for me, the the practice of art where you are alone with your, with yourself and this idea or you in a blank page or a blank canvas, and it’s like, what am I gonna.

    Bring to this. And it’s much less about what am I going to be creating? And it’s more about how am I with that creative force, that’s arising in me and how do I trust my, in my intuition and my instincts? And what then comes out of that? And how do I work with, you know, what’s in front of me? I think there’s, I don’t know, something about beauty and truth in that whole process. And it’s really personal and it’s really [00:29:00] intimate, but I think it’s, I think it’s key to leadership. And then hands down I would say horses are, have definitely impacted, my beliefs about leadership and probably my leadership style and. It’s a, it’s, there’s so much there for me in the, in the horse aspect, like I can’t even talk about it.

    I just start crying. but there’s something about learning to be in relationship with another being that is not a power over relationship really. It’s power with, that’s, I mean, that goes a long way into anybody’s, you know, leadership or management roles. But for me, in my small herd of beautiful horses, it’s, you know, they, they don’t put up with anything really other than the best me, the most authentic. Me that I bring forward. And so for me, every, every moment spent in the barn is I’m not gonna knock my therapist ’cause I love [00:30:00] her. She’s fantastic But it’s there, it’s, it’s it’s immediate feedback in the sense that if I am off base or if I am not owning some state of mind, or I’m bringing some really grumpy state of mind into the interaction with them, like they know it and they’re like, You don’t feel great about yourself right now. Why should I feel really great about you? Or know, it’s, you know, they demand really the best of us in order to really have a good relationship with them, you know, harmonious. And it’s a, it’s a really wonderful, Attunement practice. probably three totally like outta left field answers, but they are, they’re, they’re the three cornerstones for me.

    Alexis: That’s, that’s absolutely perfect. You, you brought me back many years. when we, we had horses at, at home and when you, when you spoke about that, that brought me with the, I was a small kid, so I, I was [00:31:00] small. When I was approaching the horses, they were always, trying to, to, to smell and and so through the nose and you, you approach your head close to their nose and they don’t move and they, they they smell slowly and it’s, and it’s warm and it’s, and it’s and you feel something is happening. And that’s, that brought that memory to my mind.

    Ali: Yeah. Well, it’s such a, well, I’m really glad you brought up that, that memory, because I mean, I think if the horse industry really needed, to convert people into the horse industry, all you need is to just have a horse blowing on your face or your hand or something, and it, there’s something, there’s something really potent about that you’re hooked at me.

    Anyway. Totally hooked. Yeah.

    Alexis: Yeah. Oh yes. Oh yes. That’s.[00:32:00] 

    Let’s take a, a look at what will happen in the future. Let’s take our crystal ball . How do you see the landscape of leadership coaching and organizational development all those things changing during the next five to 10 years?

    Ali: Yeah. I think the trajectory of the last five years has been important just to look back a little bit cause it put the emphasis. On the importance of leadership development within any startup or any organization. I sense that’s gonna continue. You know, there was a time when it was a hard sell to get an executive coach or bring in. L and d work, and now it’s just the norm. It’s kind of a norm, especially kind of in companies like startup companies that have been funded and other organizations too, and in other, [00:33:00] other verticals and other industries, not just tech. Which is really great to see because, you know, now that these like coaching and l and d are, are part of, you know, budgets and budgeting, they’re seeing the impact as well. I think because the payoff of those line items are so great for the individuals and the teams and then the organization and business as a whole. You know, I suspect that we’ll continue. I, the thing is like, we’re. Work is a very peopley place. Work is a very human place. Right. I really don’t think AI is gonna shift that too much. I mean, there are still gonna be humans doing human work and, humans need tending to, and those humans that are working in relational spaces need tending to, whether it’s their teammates or their customers or the service that they’re providing. So, I mean, I would, I would hope, I guess If I look into that crystal ball, it’s that the, the landscape of [00:34:00] l and d or the landscape of leadership coaching will just become more human, more and more human.

    Alexis: I love it. And you guessed that my question was also connected with AI because it seems everything is related to AI nowadays.

    Ali: I know. Yeah.

    Yeah.

    Alexis: I love your answer. That’s that’s reassuring . Mm-Hmm.

    I’ve heard a lot of people thinking they will solve everything with a little bit of ai.

     Interesting problem can, can be solved that yeah, I would love us to use the time that we gain to engage in more meaningful relationship Yeah, well said. 

    hope for that. 

    Ali: said. 

    Alexis: So what, what’s next for, for reboot? Any, any exciting projects or initiative you, you can share with us?

    Ali: We’ve kind of got a lot of ideas in the hopper but I think [00:35:00] the big, the big and Easily ready to share. Tidbit is Jerry’s second book launches tomorrow. So you can find it on bookshelves everywhere for real, not just in pre-order. So we’re excited, we’re excited to see how, how that emerges. Tomorrow we were kind of aiming for some bestseller lists with a lot of presale efforts. But you know, the book industry is a really crazy space. So we’ll see what happens,

    Alexis: Yeah.

    Ali: other than that, you know I’d just say watch this space carefully for any projects and expansions. But you can count on us to continue to provide. Meaningful and helpful content as a corollary to the services we provide. And the newsletter, our new newsletter is always a great place to dive into what we’re currently doing and kind of what’s coming up in the next like months, in what might be emerging. I [00:36:00] don’t know, in the next year or so.

    Alexis: I definitely will put links in in the companion blog post to make sure that people can find those resources in the, the newsletter and so on. And and the book, of that’s that’s cool. That reminds me that I did not prior order. I will. So that’s good. I will order now. So thank you very much for, for joining Ali.

     That was really fantastic.

    Ali: Oh yeah. Thank you for having me. Thank you for having me.

    The horse picture is from Missi Köpf (on Pexel)

  • New Experiment for Effective Meetings: Discovery One-on-One

    New Experiment for Effective Meetings: Discovery One-on-One

    Hello,

    Ever struggled with breaking the ice in meetings with new colleagues or clients? I’m excited to share a unique approach from our book, “I am a Software Engineer and I am in Charge,” that transforms these encounters.

    🎯 Introducing: Discovery One-on-One

    🤔 What Is It?

    This is a structured yet flexible approach to prepare and drive effective meetings with people you’re not yet familiar with.

    🌟 Why Use It?

    Building a strong relationship is crucial for effective collaboration. This method ensures that your first meeting lays a solid foundation for future interactions.

    👣 How It Works

    1️⃣ Prepare Your Board: Create a simple board with three columns: To Do, In Progress, Done.

    2️⃣ Set the Agenda: Use sticky notes for each topic: Ice Breaker, Professional Background, Experience, 3 Wishes, and a wild card (???).

    3️⃣ Ice Breaker: Start with light, engaging questions to ease into the meeting.

    4️⃣ Share Backgrounds: Discuss your professional journeys.

    5️⃣ Discuss Relevant Experiences: Tailor this part to your specific context.

    6️⃣ 3 Wishes: End with a creative question about transforming work or the workplace.

    7️⃣ Wild Card: Allow space for any additional topics they might want to discuss.

    📝 Note: This approach is adaptable. Feel free to tailor it to suit the context of your meeting.

    🔄 Why It Matters

    First impressions count. A Discovery One-on-One ensures your first meeting is not just productive but also enjoyable, setting the stage for a great working relationship.

    📚 Curious to learn more? This is just one of the many practices we delve into. Check out the experiment: Discovery One-on-one.

    👇 Have you tried a structured approach in your one-on-ones? How did it go? Share your experiences!

  • New Experiment Alert: The Matrix of Principles

    New Experiment Alert: The Matrix of Principles

    Hello, Thought Leaders and Team Builders!

    Are you looking to deepen your team’s understanding of effective management and identify areas for improvement? I’m excited to share our next experiment from the book, “I am a Software Engineer and I am in Charge.”

    🎯 Introducing: The Matrix of Principles

    🤔 What Is It? This is a reflective tool designed to explore Deming’s 14 Management Principles and how they resonate within your team and organization.

    🌟 Why Use It? It’s a powerful way to align on management beliefs, assess the current state of their application in your organization, and spark conversations on how to evolve.

    👣 How It Works

    1️⃣ Draw a 2×2 matrix on paper or a whiteboard.

    2️⃣ The horizontal axis gauges agreement with a principle; the vertical, its application in your organization.

    3️⃣ Place the principles on the matrix, using different colors for each team member.

    4️⃣ Discuss outliers and collective insights to inspire actionable improvements.

    📝 Note: This tool isn’t limited to Deming’s principles. Try it with the Agile Manifesto principles or any others that are relevant to your team!

    🔄 Why It Matters Understanding and applying sound management principles is crucial for any team’s success. The Matrix of Principles helps make abstract concepts tangible and actionable.

    📚 Keen to explore more? This is just one of the many practices we delve into. Stay tuned for more insights and check out our book I am in Charge.

    👇 How do you ensure your team’s principles are not just understood but lived? Share your strategies in the comments!

  • 🎯 Introducing: The Wheel of Life

    🎯 Introducing: The Wheel of Life

    👋 Hello Software Engineers, Team Leaders, and Life Balancers!

    Ever feel like you’re excelling in one area of life but neglecting others? Today, I want to introduce you to a practice from my book, “I am a Software Engineer and I am in Charge,” co-authored with Michael Doyle, that can help you find balance.

    🎯 Introducing: The Wheel of Life

    🤔 What Is It? The Wheel of Life is a visual tool that helps you assess how balanced and satisfactory your life is right now. It’s like a pie chart for your well-being!

    🌟 Why Use It? We often focus on specific areas of our lives, like career or relationships, and neglect others. This tool helps you see the big picture and inspires you to improve in areas that matter to you.

    👣 How to Get Started

    1️⃣ Pick Categories: Choose 8 categories that represent important facets of your life. It could be Health, Career, Relationships, etc.

    2️⃣ Rank Each Area: On a scale of 0 to 10, rank how you’re doing in each category.

    3️⃣ Reflect: Imagine if this wheel were real. Would it roll smoothly or bumpily?

    4️⃣ Take Action: Identify one action that could improve an important area for you.

    5️⃣ Revisit: Come back to your wheel when you’re ready for the next action.

    📝 Note: You can also focus your wheel exclusively on professional aspects if that’s where you want to improve.

    🔄 Why It Matters Life is a balancing act. The Wheel of Life helps you not just excel in one area but thrive in all.

    📚 Want to dive deeper? This is just one of the 18 practices we cover in our book. Check it out at I am in Charge.

    👇 Have you ever used a tool like this? What were your insights? Share your thoughts!

  • The Essence of Leadership: Insights from Agile Tour Bordeaux

    The Essence of Leadership: Insights from Agile Tour Bordeaux

    At the recent Agile Tour Bordeaux conference, attendees had a unique opportunity on Friday afternoon: a segment dedicated solely to exploring ideas through open space technology. Within this dynamic framework, I had the privilege of conducting a workshop that probed the nature of leadership. The high participation and engagement from attendees made this discussion exceptionally enriching.

    What is Leadership?

    Our session began with a straightforward question: “What is leadership?” Participants around the table shared their perspectives, leading to a myriad of words and phrases, such as “Action,” “Vision,” “Authenticity,” “Inspiration,” and “Curiosity.” As we revisited these initial descriptors, we added depth and texture. Words highlighted in green on our workshop sheet further clarified and enriched our initial understanding.

    Creating Conditions for Emergent Leadership

    A prominent theme that emerged was that of emergent leadership. Instead of appointing leaders based on traditional criteria or hierarchies, emergent leadership is about crafting conditions for leadership traits to manifest organically. Such environments, characterized by trust, autonomy, and collaboration, enable individuals to shine, exhibiting leadership qualities that may go unnoticed in more structured settings.

    Developing Leadership Skills: A Continuous Journey

    When we surfaced how to develop our leadership skills, there was a consensus: practice and aiding others are paramount. This sentiment strongly resonated with the Agile Manifesto’s opening lines, “We are uncovering better ways of developing software by doing it and helping others do it.” Given that we were at an Agile event, this alignment was fitting and heartening.

    Leadership: An Invitation, Not an Obligation

    Leadership, as we discussed, is an invitation, not an imposition. While the allure of leadership might be strong for many, it’s paramount to recognize it as a choice. Some might opt not to embrace leadership roles, and that is perfectly valid. True leadership acknowledges individual preferences, understanding that everyone carves their unique path.

    Gratitude and Reflections

    I want to express my deep gratitude to the organizers of Agile Tour Bordeaux. Attending the event as a participant was a refreshing and enlightening experience. The seamless organization, the diversity of ideas, and the vibrancy of discussions were truly commendable.

    Conclusion

    The Agile Tour Bordeaux was more than just a conference; it was a journey of discovery and introspection. Our leadership workshop, nestled within the open space segment, bore testament to the eclectic mix of ideas and perspectives present. Leadership, as we discerned, transcends titles or authority; it’s about fostering environments where everyone can step up, lead, and make a lasting impact.

  • Introducing: Objectives and Key Results (OKRs)

    Introducing: Objectives and Key Results (OKRs)

    👋 Hello Software Engineers, Team Leaders, and Visionaries!

    Do you have ambitious goals but struggle to make measurable progress toward them? Today, I’m excited to share another impactful practice from my book, “I am a Software Engineer and I am in Charge,” co-authored with Michael Doyle.

    🎯 Introducing: Objectives and Key Results (OKRs)

    🤔 What Is It? OKRs are a goal-setting approach that focuses on the impact you want to make. It’s all about defining objectives and measurable key results that guide your actions.

    🌟 Why Use It? Big goals can be daunting. OKRs break them down into smaller, achievable steps, making progress visible and motivating. It’s based on the “Progress Principle,” which fuels your momentum toward realizing your vision.

    👣 How to Get Started

    1️⃣ Vision: Define your ambitious, long-term vision.

    Example: “We are a happy family.”

    2️⃣ Objectives: Set up to three objectives that are ambitious and qualitative.

    Example: “We host a wonderful barbecue party.”

    3️⃣ Stakeholders: Identify who could make or break your success.

    Example: Guests, family, mosquitoes.

    4️⃣ Behavioral Changes: Determine the behavior you want from each stakeholder.

    Example: “Mosquitoes don’t bite anyone.”

    5️⃣ Key Results: Define measurable outcomes.

    Example: “Nobody has been bitten by a mosquito during the party.”

    📝 Note: OKRs are a living document. Don’t expect to get them perfect on your first try. Keep refining them as you go.

    🔄 Why It Matters OKRs provide a structured way to turn your vision into reality. They keep you focused and aligned, making your journey toward your goals more effective and fulfilling.

    📚 Curious to learn more? This is just one of the 18 practices we cover in our book. Check it out at I am in Charge.

    👇 Have you used OKRs before? What was your experience? Share your thoughts!

  • Introducing The Best Possible Self

    Introducing The Best Possible Self

    👋 Hey Software Engineers, Team Leaders, and Dreamers!

    Do you ever find yourself stuck in the present, unsure of how to make your future brighter? Today, I want to share another transformative practice from my book, “I am a Software Engineer and I am in Charge,” co-authored with Michael Doyle.

    🎯 Introducing: The Best Possible Self

    🤔 What Is It? This is an exercise designed to clarify your goals and build optimism about your future. It’s a simple yet powerful way to visualize the life you want to lead.

    🌟 Why Use It? Research shows that being optimistic about your future can actually motivate you to make that future a reality. It’s a self-fulfilling prophecy in the best way possible.

    👣 How to Get Started

    1️⃣ Prepare a calendar with checkboxes for the next five days.

    2️⃣ Each day, spend at least five minutes writing about your best possible future. Use the hot pen technique—write without editing.

    3️⃣ Be specific. What needs to change? What will you learn? What habits will you adopt?

    4️⃣ After five days, review your writings. Do you see recurring themes? Write them down.

    📝 Note: If you miss a day, don’t be too hard on yourself. The key to success is simply restarting.

    🔄 Why It Matters Visualizing your best possible self not only boosts your mood but also provides a roadmap for your future. It’s a win-win!

    📚 Want to explore more practices like this? Check out our book at I am in Charge.

    👇 Have you ever tried a similar exercise? What were your key takeaways? Share your thoughts!

  • Remote Collaboration: Team Agreements, Conflict, and Connection with Lisette Sutherland

    Remote Collaboration: Team Agreements, Conflict, and Connection with Lisette Sutherland

    Remote work is often treated as a question of tools: video calls, chat, shared documents, and the right stack.

    Lisette Sutherland disagrees.

    For her, the real topic is remote collaboration, and the hard part is not technology. It’s the human side: how we handle conflict, how we build trust, how we manage overload, and how we stay connected without relying on proximity.

    Lisette is the founder of Collaboration Superpowers, host of the Collaboration Superpowers podcast, and author of Work Together Anywhere (now available in French). Her work draws on an international life across Germany, the United States, and the Netherlands, and on years helping teams learn to work together from anywhere.

    Remote collaboration changes what becomes visible

    Lisette started with remote work almost 20 years ago, back when tools were primitive and connectivity was painful. Today, the tech has mostly improved. What remains challenging is what was always there: personalities and relationships.

    She names it clearly. The biggest struggle is navigating people without slipping into judgment or defensiveness, and intentionally choosing curiosity instead.

    Remote doesn’t create these dynamics. It reveals them.

    Two classic failure modes: rhythm and conflict

    Lisette shared two examples from her experience on a distributed team:

    • One person worked at a very different rhythm, moving faster than everyone else, taking over tasks unintentionally, and leaving others feeling stepped on. The team wanted to applaud the energy, but also needed to name the disruption.
    • In another situation, personalities didn’t gel. Conflict escalated into back-channel conversations and private chats. The team eventually added a conflict handling section to their team agreement and brought in an external facilitator.

    A key detail matters here: the team had a flat structure. No manager meant no clear decision owner, which made conflict harder to resolve. When nobody holds the responsibility to decide, teams need explicit protocols and skilled facilitation even more.

    And an important reminder: you don’t have to be friends to work well together. Professional trust is enough, and sometimes that’s the realistic goal.

    Start with yourself, then build the agreement

    Lisette’s sequence is practical:

    1. Create a personal user manual. Get clear on what you need to be productive, connected, and healthy.
    2. Create a team agreement. Most teams still don’t have one, even when they know they should.
    3. Address communication overload. Meetings multiply, channels multiply, messages never stop. Proximity used to hide this. Hybrid and remote make it unavoidable.

    This overload is not only tiring. It also makes teams reactive. And reactivity kills good collaboration.

    Innovative models: fewer messages, more clarity

    Lisette points to WordPress as a gold standard. They largely eliminated email years ago by documenting decisions in a structured way: a trail where context, input, and outcomes are recorded so teams don’t have to reinvent the same discussions repeatedly. Over time, it becomes an organizational memory.

    She also shared a strong example from a large German company running hybrid PI planning sessions for around 100 people across Malaysia, Canada, and Europe. What made it work was not a magic tool. It was rehearsal. They ran practice sessions before the real event, so teams learned how to use the whiteboard, how to communicate during planning, and how to avoid wasting the first hour on tool confusion.

    That investment creates a capability the company can reuse.

    Face-to-face is a powerful accelerator

    Lisette doesn’t treat in-person time as mandatory, but she does treat it as a catalyst. It speeds up bonding and trust.

    You can build real relationships remotely, even deep friendships, but it can take longer. In-person moments compress time.

    Remote is failing on a mass scale, but not for the reason people think

    Lisette observes the current backlash: return-to-office mandates, leaders claiming productivity is down, culture is suffering, people are less connected.

    She doesn’t deny the symptoms. But she challenges the diagnosis.

    Remote work is often being used as a scapegoat for poor management. Many companies had weak engagement and weak culture long before remote. Remote simply makes it harder to hide.

    Two experiments she’s excited about

    Lisette is currently exploring two formats:

    • An Icebreakers Playground: experimenting with icebreakers and tools to observe their effect on group dynamics.
    • Virtual coworking sessions using Pomodoro: quick check-in, three focus sprints, short breaks, and a closing celebration. Simple accountability, strong results.

    Where to follow Lisette

    Lisette offers a Remote Working Success Kit, including a guide for a personal user manual, team agreement tips, and time zone guidance at:

    collaborationsuperpowers.com/superkit

    Here’s the transcript

    Alexis: [00:00:00] Welcome to Le Podcast on Emerging Leadership, I am Alexis Monville. Today we have a special treat for all of you who are navigating the complexities of remote work and leadership. We are joined by Lisette Sutherland. A pioneer in the realm of remote collaboration. She’s the force behind Collaboration Superpowers. a platform that equips people and companies to work together from anywhere. Lisette is also the author of the book work together anywhere. a comprehensive guide to thriving in a remote environment. And the book is now available in French, by the way. With her hands-on workshops and her own podcast, she’s been helping teams across the globe to connect and collaborate effectively no matter where they are.

    Hey, Lisette, how do you introduce yourself to someone you just met?

    Lisette: I try to keep it as simple as possible because nobody wants to hear a long story, so I always just say I help teams work better together remotely. I kind of leave it open and that way [00:01:00] if people wanna ask a little more, they can ask it from whatever angle they want to. And otherwise, if they look at me with dear eyes, I just kind of move on to the next subject and I and I ask about them.

    Alexis: I love it.

    Can you share a specific moment or experience that led you to specialize in remote work?

    Lisette: Yeah. I mean, it was a long series of small events, but really the, where it actually started was when I was living in Los Angeles almost 20 years ago, and I was working for a man who was building at that time an online project management tool. Now you have to remember, this is 20 years ago, and those tools were not available.

    Basecamp had just started, you know, Zoho was still a very popular tool on the market. I mean, it was really a while ago. So there’s not that many tools out there. So the tool was interesting in and of itself because it was just interesting. But. He had us all over to his living room one day and he sat us all down.

    He had like a, a pool. ’cause Los Angeles, so many [00:02:00] people have pools. So he had a swimming pool, so it was like a pool party. But he sat us all down and he started to explain his vision. And his vision was he wanted to end aging. So he wanted to stop aging. So his goal was he didn’t wanna die, so he was trying to figure out how to get longevity scientists collaborating together so that they could solve the problem of aging.

    And he realized that these scientists didn’t live in the same town. And so he needed to create a tool for them to collaborate and share data and solve this problem. And so I remember sitting in his living room and. My mind was blown, right? I was just like, what a wild idea. And I thought, well, why not? You know, like, why not?

    But the thing that happened was it got me thinking about what else could we do if location wasn’t an issue? So like, could we solve cancer? Could we, global warming? You know, so there’s a, there’s a bunch of things that played into it. One was [00:03:00] also that I had quit my job earlier, I worked for a, a big office and, I didn’t quite understand why I needed to quit the job.

    I just knew in my body that I needed to quit, and eventually I learned later that it was because the office was so ugly. I. And I was having an allergic reaction to just the gray walls and the cubicles, you know? So all of this sort of played into me getting interested in remote work and I just started asking people how they were working remotely, what they were doing.

    And you know, everything else followed in a long series of events, but it really all started with that weird conversation in that man’s living room.

    Alexis: That’s very interesting, that’s more than remote work, that’s really that idea of remote collaboration.

    Lisette: Exactly. I don’t care about remote work at all. For me, it’s way more exciting because what ended up happening after that conversation was my favorite band from when I was a teenager. I had met them because I’d been to so many shows, you know, but, and my favorite band called me to see if I could go on tour [00:04:00] with them now, because I was working for this man who was building an online project management tool.

    I was able to work from the van with my team during the day with a mobile router stuck onto the window of the van, and at night I was tour manager and I was selling merchandise and part of the band, and I, I was on tour with them for years doing this. And so the freedom that being able to work from anywhere offered me, changed my life in that way, right?

    I was all of a sudden I could work from anywhere. And so I started thinking like, what am I doing in Los Angeles? Like, I could go anywhere, like, why am I here? So, yeah, it’s yeah, it was bigger than remote work indeed.

    Alexis: That’s excellent. Are, you originally from los Angeles?

    Lisette: No, I have a weird history in terms of that. I grew up in Germany for the first 10 years of my life, and then went to the US for 25 years. So, consider myself American, my, my roots somehow where I grew up as American. But then 15 years ago, I moved to the Netherlands. [00:05:00] I’ve been in the Netherlands ever since.

    And now I have Dutch citizenship, so I’m never going back. But but yeah, so I I’m kind of a mix.

    Alexis: That’s well connected with

    working from anywhere

    and living from where

    you, feel that your, your place, your home is. That’s, that’s really cool.

    Lisette: And it opened me culturally also to understand how different cultures. So just to have an awareness of that so that that also helped

    Alexis: I can totally relate with that. when you are used to work with people on only from the same country, you you start to understand really well the interactions, the way they communicate. And suddenly when there’s someone from another country that don’t have exactly the same norms in term of communication, So when you get to work with people in a lot of different countries that change your perceptions of other people.

    Lisette: Yeah, indeed. And you never think it’s gonna be that big of a deal. I mean, I moved from the US to the Netherlands, so it didn’t seem like it was gonna be that huge [00:06:00] of a culture change. But it’s the little things, it’s all the details. yeah, never underestimate all the details. the

    Alexis:

    Can you recall a, a challenging remote work situation and how you navigated it?

    Lisette: In the early days, all the remote situations were challenging in that it was unusual. It, the internet connection wasn’t good everywhere and so, You know, I say like I was working from the van, but it was quite painful to try to really interact with the teams. For me, the most challenging remote work situations now, now that the tech is better, comes in the personalities of the people that I’m working with on teams.

    Right. So it’s the conflict, it’s the trying to understand somebody else that I think is where . Where it’s super challenging now, even for me at this time, is just really trying to navigate personalities and figuring out why people are the way that they are. Cause [00:07:00] I tend to be very judgmental and defensive, which are not good qualities and, and so it’s extra hard work when something happens to not have that knee jerk reaction.

    Of like, what the heck is going, you know, what the heck? You know, I, I really have to force myself into curiosity mode. So I think for me, that is the most challenging situation. I know it’s not a specific one, but I wrestle with it weekly,

    Alexis: I, like that you are self-aware enough to be able , to catch yourself,

    Lisette: sometimes .

    I’m not, I’m no angel. I’ll admit. I am no angel, but I am working on it,

    Alexis: do you have a real life example where poor communication led to a problem in, in the remote setting?

    Lisette: Yeah, for sure. I’m thinking back when I was on the Management 3.0 team and there there, the team changed quite a lot, people coming in and out. But there’s one a couple people on the [00:08:00] team, actually, there’s one person where they worked at a different rhythm. Than the rest of the team.

    Like they were just so much faster. I don’t know what happened. They were like on, on, I don’t know what it was. They were just like moving at a on freight train speed and the rhythm really threw everybody off and we were having a hard time communicating about it because you don’t wanna tell somebody to slow down like that doesn’t seem, you know, you’re like, you know, you’re too good.

    Because he was kind of taking every pieces of everybody’s jobs because he was just getting ’em all done, and everybody kind of felt like they’re, they’re getting stepped on. So that was a very challenging situation because we all wanted to applaud his enthusiasm, and yet we were all really annoyed by how like many things he was trying to take care of.

    So that was a difficult conversation. And then there was another one where the personalities just didn’t gel. And in that case, It prompted us to create a new section in our team agreement about [00:09:00] how we were gonna handle conflict as a team. Like when it comes up, what steps are we gonna take? Because what ended up happening was everybody was talking behind everybody’s back, and it’s online.

    So you’re just in all these private chats all day, you know, like whispering to everybody back and forth about what’s going on, and it just wasn’t helpful. And so eventually what we ended up doing is one, we brought in an outside facilitator to help facilitate the conversation because everybody was too close to it.

    And the other thing that was odd in that situation was we had a very flat structure. There was no boss, like there was no one in charge. And so when a situation like that arose, there was no manager to make decision. the We just had disagreements and nobody to make the, the top decision on like which way to go.

    And so we brought in an outside facilitator that just had no skin in the game, you know, they were just there to facilitate the conversation and that really helped. And from there we built our processes for the future. [00:10:00] But I have to be honest, we never ended up getting along. We just never liked each other, but I also learned that you don’t have to like each other to work well together.

    You can still work well together and not be friends That’s also okay.

    Alexis: But that’s a, good one about building your team agreements and, evolving your team agreements and maybe sometimes you need That’s okay. ,

    And I like your second point about,

    you don’t need to be friends.

    It’s a, it’s, it’s an interesting one about what are your expectations on, being on the team.

    And for some, people that’s definitely, befriending everybody, and it’s not necessarily helping them or helping the team. So it’s an interesting challenge.

    Lisette: Yeah. Yeah, it’s, it is weird because you have to be professional, but not, I mean, it’s great when you become friends. Some of my closest friends are people that I work with. Like, you know, forever, you know, Canadian Dave, I have worked with him since I was 22 years old and, you know, we’re still friends to this day and yeah.

    But I, I did learn you have to be professional, but you don’t have to be friends. It’s great [00:11:00] when it happens, but it’s not a requirement.

    Yeah.

    Alexis: That’s cool. Okay. so tell me, have you consulted for a company that’s successfully transitioned from the traditional setting to remote work?

    Lisette: I have never consulted really. So I’m not a consultant and I’ve made the distinction early on and I’m wrestling with it now because I’m wondering like maybe I should consult with people. What I have always done is give workshops . so I, what I have done is I go into a company and I give a workshop and we create a super action plan.

    Then usually in the companies that I work with, they’ve got an agile coach, or a Scrum master, somebody on their team that’s helping them integrate these new practices into their everyday work. Because I think with remote work, what it actually is in the end is a change management program, and so, I specialize in giving the workshops and seeding the information.

    And then there’s an agile coach usually, or a consultant already at [00:12:00] company that takes over, the or one of my facilitators, they also do consulting. So anytime a company wants me, to take them through the process, I hand them over to the experts of change management,, or the agile leadership sort of method.

    I don’t specialize in that, but I have interviewed and I have given workshops for hundreds of companies now, well, I wouldn’t say hundreds that have transferred from in-person to remote. That is a more recent phenomenon, but definitely dozens of companies now that have transitioned.

    Alexis: What are the things, the typical things that need to go through or they need to already understand, so it can work.

    Lisette: Yeah. One is I always start people off by saying you really need to start with yourself and creating for yourself a personal user manual for what it is that you need in order to be productive. Get really clear on that so that if you need to be around people, Make sure that you build that into your day or if you really, you know, if you’re not getting enough movement or [00:13:00] whatever your why is that you’re trying to work in this way, really be clear.

    From there, then I always, say, you’ve gotta build a team agreement, and everybody knows this. I’ve been saying it for since the beginning one, one of my first interviews was about creating team agreements and I was like, oh yeah, that seems like an obvious one, and I’ve been teaching it ever since. And yet I would say 85, 90% of all companies that come to my workshops have no team agreement in place. So creating a team agreement is the next thing. And then the other biggest thing that people are running into is communication overload. Too many meetings, too many emails, just the bombardment of information coming in, it’s not slowing down. is the problem, right? We’ve tried filters, we’ve tried flags, we’ve been priori, you know, priorities on the emails, the, the channels. it doesn’t stop the information from coming. And so that is, I would say that is the biggest challenge or one of the biggest challenges that people are struggling with now is when you’re together in the office, [00:14:00] you can kind of manage that information overload by proximity because you’re all together.

    But when you go hybrid especially, or just let’s just say remote flexible first. Let’s say flexible first. So however you’re working, that information overload with everybody in various locations has to be managed differently than we’re doing it now.

    Alexis: Have you observed, an innovative work model, recently that solved those kind of issues?

    Lisette: Yeah, indeed. And, the gold standard for this is WordPress because they’ve been working with their, they created a system, a blogging system called P two years ago and have actually eliminated email from the company pretty much. 15 years ago. And what essentially what they’ve done is every time a decision needs to get made, you know it ha it goes into sort of a sort of blog.

    Sort of post where others can add information to it. Maybe you want a loom video or a link or outside information, right? And everything sort of gets documented. [00:15:00] And over time what it’s done is it’s created an organizational blockchain of all their decisions that get made. And so instead of all these emails going back and forth or a meeting about why is this thing blue?

    They have a record of their organization and all their decisions that they can go back to so that they don’t have to reinvent the wheel all the time. So I find that a really innovative way because they found a way to document things in a, in a way that is useful. Otherwise, you know, it’s just information everywhere.

    So you’ve really gotta organize it. And then another innovative work model that I’ve seen is just a company that actually has, this is one that has recently transitioned from in-person to remote. A company in Germany, and they’re a huge company with thousands of people, and they have started to run hybrid PI planning sessions.

    So for those, I think I know your, your audience is very agile, so you’ll know the PI planning sessions, but these are basically [00:16:00] very large meetings of like a a hundred people. Are planning the next, let’s say two to three months, I think it’s maybe six, seven weeks. I’m not sure how many sprints they’re planning for, but they’re planning for like the next two to three months and they’re doing that all together.

    Usually you wanna do it in the same room with like a big whiteboard with sticky notes and everybody’s there together, but they’re doing it across three time zones, Malaysia, Canada, and Europe. So it’s like 12 hour difference. They’re doing it in a hybrid way, and so I’ve found that just the focus and the attention that they’re putting on that to make it happen, I find it very modern and refreshing.

    It’s not ideal and it’s very hard, but it’s a reality for many teams, right? Of course, you’d wanna do PI planning in the same room together. Of course you would want that, but the reality is you can’t. So then what? And so that’s the innovation there. I’m

    really enjoying

    Alexis: that’s very impressive. [00:17:00] How many people are there, are involved in those hybrid PI plannings.

    Lisette: 100.

    Alexis: Okay That’s quite a lot. Okay. I.

    Lisette: It’s quite a lot. And the, and the guy that did it, he really experimented with it in the beginning. What he did is he actually ran practice sessions with all of the teams before they did an actual PI planning session. And they just did it to get used to, how do you behave on the whiteboard? How is it gonna be used?

    How are we gonna communicate with each other as it’s happening? You know, like, let’s run through a demo together. So they did that. Then they actually ran the session and it’s working. I mean, it’s still painful, but the reality is that they can’t get everybody together.

    It’s just

    Alexis: Yeah, Okay. that’s a, that’s confronting the Brutal reality

    it’s, it’s usually a good idea. But yeah, those big room

    plannings are, when they are in person are, when they are in person and well facilitated, are usually really good. but [00:18:00] when you cannot do it. You need to find another big room and an online one can work.

    It’s interesting. I love the idea of the practice session,

    number of time when you start something and you make the assumption. Don’t ever make assumptions that everybody will be able to use the tools. I. And then you realize that they’re not able to connect, or they are, they don’t understand how to even create a sticky note, and you spend the first half hour to try to explain to people, while others are really frustrated by those people, that’s not really a good start.

    Lisette: Totally yeah, a dress rehearsal is, it was brilliant. It was really brilliant and you know, it took him so much time. , like he really spent a lot of time on this, however, now, they can now do PI planning sessions on a regular basis. You know, anybody new that comes in will be helped by the collective of people that are already working on this.

    And so what he did is he, you [00:19:00] know, he spent a considerable amount of time upfront to get them up and running, but now they’re up and running and they’re only gonna get better from here. Right? So the superpower that this company has now developed, I think was well worth any investment that they made into that.

    Alexis: could you share with us, an anecdote about a remote team building exercise that had really a significant impact?

    Lisette: Yeah, this is interesting. So this one was a hybrid experience that I had, but so I was working with the these people in person and remote, so it was a hybrid situation, but I was the only woman on an all male team, and. I don’t, I, you know, it never, it didn’t even occur to me. It wasn’t a thing, but it was just that I was the only one and it was so o like I was the, you know, so obvious.

    And I was the only American on a team of all Dutch men. So, there’s a lot of differences already and I haven’t naturally enthusiastic personality, and I don’t know whether that’s because I lived in America or it’s just, Who I was [00:20:00] from the start, I don’t know. But I was really trying to tone it down and keep a professional distance with everybody and, you know, just being sort of very professional and not letting my enthusiasm or sort of my natural humor come out.

    Also, my humor doesn’t come across as other Sometimes in languages know, I can really express myself better in English, I . So But I played moving motivators with one of the people at the office. I think he had seen it on my desk or he knew that I was, it was just in the beginning when I was first starting, to work with Jurgen and all of these things.

    And he saw moving motivators and we actually played a game of moving motivators together. And what happened from the game is it turned out that his primary motivator was relatedness, meaning that. He needed to be friends with the people that he worked with. That was really important to him, much more than anything that he was working on.

    And he had been trying to be friends with me and I was like shutting him down. And when I saw that [00:21:00] his big thing was relatedness, it was like this aha moment. And so it allowed me to let the guard down a bit. And we became friends and we’re still friends to this day. And I really, I think I owe it to that game because I didn’t realize he was trying to reach out.

    And so one of the, I guess to bring it back to remote one of the things that I think the context that we sometimes miss when we’re remote is is what people need in order to feel connected on a team. So I think that’s the thing that I learned from that is you really have to ask people what they need in order to feel connected.

    He needed friendship and I was just trying to fit in . So yeah, that, yeah, that was a, that was a mindblower, it was a game changer for me because now I think

    in those terms.

    Alexis: Yeah, I will put links, for the listeners.

    Jurgen is Jurgen Appelo

    moving motivators is one of the

    management 3. 0 [00:22:00] tools.

    So a few things that,

    I will put links to because. Those are really amazing things, and you are absolutely right that that connectedness, that sometimes we are able to build in person more easily, but not always, because you still need to be intentional about it, online, it’ll, you definitely need to be intentional. So using those kind of games, understand the motivations of others. That’s fantastic!

    you are also the host of a podcast I love.

    That’s collaboration superpowers.

    Lisette: Yeah.

    Alexis: Yeah.

    can you tell me about a story that on one of your podcasts that had really a significant impact on your understanding of remote work, remote collaboration.

    Lisette: I mean, there’s been so many. I do the podcasts in order to learn myself. That’s what I mean. I’ve never, I look back and I see how people use their podcast as a sales [00:23:00] tool, and I’m a little bit ashamed ’cause I’ve never even thought about it. Like, for me, the podcast was always a way of networking with people that I wanted to talk to.

    So I’m like looking back, like, how could I use this for, as like a, a sales funnel? But I, I just, it never even occurred to me, which is so silly. So you know, from the beginning I spoke with . These are all things I knew, but they were really reinforced ’cause I was speaking with experts in their field. So there was one Teo Haren, he’s a creativity expert from Sweden, and he wrote a book about why it’s important to change your place when you work.

    And I remember him saying like, if the best place for you to work is at the office, then you need to work at the office. He has yet to meet a hundred, you know, one person that says a hundred percent of the time all year round. The office is the best place to work. So he really solidified for me that it was important for people to change their place just for the sake of creativity and innovation.

    Right? Sitting in that same great cubicle every day was not innovative. So yeah, so that was a mindblower. [00:24:00] When I spoke with Phil Montero, I mentioned this earlier, Phil Montero was one of the leaders in this field way back in the day, and he was just too early. He was like way, way ahead of his time. But he’s the one that came up with the team agreement and in fact, I took it with his permission and ran with it.

    But he’s the one that said to me, you must have a team agreement. And this was reinforced recently by when I spoke with astronaut Paul Richards in January. I wanted to interview him about . Extreme remote collaboration, like remote, like what are, you know, they’re working from space, you know, we’re just talking about time zones between like here in New Zealand, right?

    Like space is different. And what he really said is astronauts train to have the right information at the right place at the right time. And a good example of this is in Houston at headquarters, all the channels are open. Everybody’s listening in on all the channels, right? So it’s just madness. It’s just you can hear and see everything.

    So it’s like having Microsoft Teams and Slacks and everything [00:25:00] open all at the same time, right? Madness. But they all have specific protocols about if you need to get attention in a particular place, or if you need to show somebody something in particular, that there is a protocol that you use and then all of a sudden that person is dialed in, right?

    And so it occurred to me that that is similar to what we need on remote teams. Or hybrid teams, I, I use them interchangeably is that we need intentional working is the superpower. That is the key to making it all work is, you know, there’s no one right method. There’s no one right tool. It’s all about being intentional about how you work together.

    That is the only way, if the astronauts left it to chance, it would be madness. And it’s the same for remote, you can’t leave it to chance.

    Alexis: that’s Very interesting. Once again, the intention is really key. So we spoke a lot about remote and hybrid. how important is face-to-face interaction in that age of hybrid remote work?

    Lisette: I think it’s really important, but I don’t say it’s [00:26:00] critical. I don’t say, I mean, it’s not necessary. You can do team building online. It’s possible. We’ve seen evidence of it in many different places. I have my own anecdotal e evidence that I can share. But face-to-face sure does. It sure does make things faster and it enhances it.

    So it sort of acts as, oh, I’m gonna forget the word. I wanna say enzyme, but it’s not an enzyme. It’s something, it’s, it makes things go faster. It it speeds it up. I can’t think of the word right now. So what I would say is, I mean, my experience with the Management 3.0 team was we worked together for four or five years before we ever got together in person because I was insistent that if anybody could build a remote team, I could do it.

    Right. Like what kind of what? What sad confidence that was. And then we got together in person and it changed the whole thing. Like we got an Airbnb in Portugal in Lisbon and the team went out one night and we just got . I mean, alcohol was [00:27:00] involved. We were very drunk and dancing in the streets of Lisbon and having the best time.

    And it changed the dynamic of the team. We were like a very close, tight-knit team after that, we had really shared something special with that and we’d laugh the whole night and the rest of the weekend. It was great. And from then on we met every six months and it only enhanced the bonds of the team. We were close before, but we were, we were different after.

    I must say it was really different, so now I really recommend that people do it. The thing is, is that I know you can build a a bond without it because I also worked with a woman for nine years. She was in California and I was in the Netherlands. We virtually coworked together for nine years and she was one of my closest friends.

    And so we did finally meet in person right before the pandemic for the first time. And it was fun because I knew, I knew her whole apartment because I’d worked with her for nine years. So I’d like had breakfast with her in the morning. I’d been to the bathroom when she put on her makeup. You know, like, you know, I’d seen, I’d been on [00:28:00] all the dates that she’s been on and the, I didn’t go on the dates with her, but you know, like I got to hear about all the dates that she’d been on.

    So I’d like seen her clothes and helped her pick out outfits and things, you know, like we had a real friendship as if we were hanging out together. it’s possible, it just takes a long time.

    Alexis: it’s very, very interesting to see the difference. the Airbnb aspect of it. I was on, That team, we had a Airbnb too. Cooking the meal together is making you close.

    That’s probably an experience that people need to live from time to time.

    Lisette: Yeah. Yeah. And it’s, you know, there’s just nothing like sharing a big pile of nachos together. and just hanging. It’s, there’s just nothing like that online yet. And yeah, I don’t believe in replacing that either. I think people were naturally like that

    Alexis: So, everything rosy, but do you have a, a real life experience when remote work, remote [00:29:00] collaboration fail?

    Lisette: We see it everywhere. It’s failing now, right? There’s all the return to office mandates that are happening now. So I would say we’re actually seeing remote failing on a mass scale at the moment because leaders are saying that productivity is down, people are disappearing, and culture is suffering.

    Alexis: Mm-hmm.

    Lisette: People feel less connected to the company now, and I, I can’t dispute that. I mean, the data shows that productivity is a bit down. You’re hearing stories of shenanigans, but that’s ’cause those are the fun stories to hear, right? The people that have two to three jobs, the, the people that are just, you know, they’ve got like a robot moving the key, the mouse so that it looks like they’re active.

    And I mean, I think we’re just seeing remote work fails everywhere in the moment. And because it’s not for everybody and if you wanna do it, you really have to set yourself up to do it well.

    Alexis: Hmm.

    Lisette: So, I mean, [00:30:00] yeah, I, I can’t dispute the data. People are, one is people are less connected to the companies, but I also think, you know, that’s somewhat the company’s responsibility also because we need to figure out like, what do people need in order to feel connected to the company?

    Alexis: Yeah, I have the, the feeling that it’s, We are blaming remote work for that lack of connection and lack of engagement. at the same time, when I look at the, the Gallup survey that they are doing for more than 20 years now, engagement was already low for a lot of companies. For a really long time. So,

    yes, we can blame remote work I’m not completely sure the, the, the reason is, is there, and the mandate to be back to the office will really help with that. So, i would encourage people to, to dig a little bit deeper than.

    Lisette: I totally agree. I’ve been saying, and I shouldn’t say that, I shouldn’t say this on a podcast, but Okay. I think that remote work is being used as a scapegoat for [00:31:00] poor management.

    Alexis: Yeah.

    Lisette: I think they’re blaming remote work, but actually it’s, it’s the way that we’re, it’s the way that we’re working. That’s not, that’s not working and it’s, but it has nothing to do with remote.

    It’s just that it’s highlighted by remote. You hide it can’t with remote weirdly enough.

    Alexis: I like that. so, can you tell us about an upcoming workshop or event you are particularly excited about?

    Lisette: Well, I’m experimenting with two new kinds of events, so we all, you know, we have the workshops about remote working. We’ve got one on hybrid and leadership and the work together anywhere is our flagship workshop. And those are all standard well-oiled machines at this point. Like we’ve given them thousands of times, like we know the, the right, the right stuff.

    It’s good. I’m experimenting now with something called an icebreakers playground. The point of this is to just play around with various icebreakers and various tools to understand their effect on group dynamics. [00:32:00] So for example, if you’re trying to get a group to get together and have, have big ideas, you want ’em to think outside the box, right?

    And do something new. Are there exercises that you can do remotely to warm a group up in that way

    Alexis: Mm-hmm.

    Lisette: Or, you know, like maybe it’s a new tool. And so I, I’ve called it the icebreakers playground because one, it’s experimental for me. I don’t know what’s gonna happen. And so, you know, in my designed workshop, I know exactly what’s happen.

    It’s been designed that way, but in the playground it’s really experimental. And so I’m very uncomfortable with the, the improv of it all because it never goes as planned. And yeah, it’s always a bit scary as a facilitator ’cause it never goes as planned. But it’s really fun to play around with all these different activities and exercises for just how to get to know each other and how to create a specific group dynamic.

    And then the second event that I’m working on is virtual coworking sessions. And what these sessions are, are basically[00:33:00] we use the Pomodoro technique. People show up, they say, what are you, what are you gonna get done over the next two hours? And then we, and we do like a quick icebreaker, what are you gonna get done?

    That just lasts less than 10 minutes. And then we do 30 minutes of focused work. We have the camera on and the sound off. Then we take a five minute break, we come back, do 30 more minutes, another five minute break, and then a third 30 minute session. And then we end by checking in with each other for what did you get done?

    How’s it going? And we do a little celebration and then we move on with our day. And they’re just, it’s amazing how much you get done with three 30 fo with 30 minute focus sessions. And it’s amazing how much more you focused when watching other people are there you. Sometimes I’m, you know, like my mind is, I have like monkey brain, right?

    It’s all over the place. And so I’m like, oh yeah, I could. I’m like, no, no, no. I, I’m doing this task. I’m focused here with this person. Oh, no, no, you know, no, no, I’m doing this task. [00:34:00] So it’s, it’s, and it’s really fun. They’re free you know, we’re just playing around with them just to get stuff done and see what it’s like to virtually co-work with each other, what comes up.

    So those are two events I am really enjoying.

    Alexis: That’s fantastic excited about it.

    I know that there’s some tasks that I really want to do. As soon as I start to work on it, I’m already procrastinating and I’m already finding new things to do or things to fix or, or let me do and then, and an hour pass. So I believe, I will go to, in one of the coworking session.

    Lisette: Good. Yeah, that’s exactly what these sessions are for. Like, if you’re at home alone, you know you need to do it. You don’t really have to do it though, right? Like if you don’t get it done, it’s not gonna hurt anything. But it’s, it’s exactly for tasks like that. So yeah, join us. Join us and have some accountability.

    It’s super fun.

    Alexis: That’s very cool. So where can our listeners follow you to get more real world tips on remote work or remote collaboration?

    Lisette: Well, what I’ve done [00:35:00] is I’ve put together I call it a super kit. It’s a remote working success kit and it has a guide for creating your personal user manual, how to set up a team agreement some time zone tips, and it’s got also the super cards, right? So if you’ve got like a PDF where you can print most popular. And you can get that at collaborationsuperpowers.com/superkit.

    Alexis: Excellent. Thank you very much, Lizette, for having joined the the podcast.

    Lisette: Was my honor. Thank ​you!

  • Ask Better Questions

    Ask Better Questions

    👋 Hello Software Engineers, Team Leaders, and Problem Solvers!
    Ever found yourself jumping to solutions before fully understanding a problem? We all have. That’s why today, I want to share another gem from my book, “I am a Software Engineer and I am in Charge,” co-authored with Michael Doyle.

    🎯 Introducing: Ask Better Questions

    🤔 What Is It?
    This practice encourages you to ask questions rather than stating your opinions. It’s based on the GROW model by Graham Alexander and focuses on Goal setting, Reality, Options, and Way forward.

    🌟 Why Use It?
    We often rush to solve problems, but the real magic happens when we help others find their own solutions. Asking better questions can lead to deeper understanding and more effective problem-solving.

    👣 How It Works
    1️⃣ Goal Setting: Ask questions like “What does success look like?” or “How will you measure it?”
    2️⃣ Reality: Use descriptor questions to assess the situation: “Tell me more about…” or “How do you know this is happening?”
    3️⃣ Options and Obstacles: Explore possible actions and challenges: “What could you do to change the situation?” or “What are the external factors preventing you?”
    4️⃣ Way Forward: Convert options into actions: “What will you do and when?” or “What support do you need?”

    📝 Note: Stick to open questions—what, where, when, who, and how. Avoid “why” questions as they can make people defensive.

    🔄 Why It Matters
    Asking better questions not only helps in personal development but also fosters a culture of curiosity and collaboration within teams.

    📚 Curious to learn more? This is just one of the 18 practices we cover in our book. Check it out at I am in Charge.

    👇 What’s the best question you’ve ever asked or been asked? Share your thoughts!

  • What Motivates You?

    What Motivates You?

    👋 Hey there, Software Engineers and Team Leaders!
    Ever wondered what truly motivates you or your team members? Understanding motivation is key to increasing your impact and satisfaction at work. That’s why I want to introduce you to a game-changing practice from my latest book, “I am a Software Engineer and I am in Charge,” co-authored with Michael Doyle.
    🎯 Introducing: Moving Motivators

    🤔 What Is It?
    Moving Motivators is a simple yet powerful exercise that uses a deck of 10 cards. Each card represents an intrinsic motivation like Curiosity, Acceptance, Power, and so on. The aim? To uncover what drives you and your teammates. The practice comes from Management 3.0 and Jurgen Appelo‘s book Management Workout!

    🌟 Why Use It?
    This practice is a lens to view the world through different perspectives. What’s crucial for you might be trivial for someone else. The beauty lies in understanding that there’s no universal “good” or “bad”—just different motivators for different people.

    👣 How to Get Started
    1️⃣ Download and print the cards from the Management 3.0 website.
    2️⃣ Sort the cards based on what motivates you the most.
    3️⃣ Consider a life change and see how it affects your motivators.
    4️⃣ Bonus: Play this game with your team and discover what drives them.


    🔄 Why It Matters

    Understanding motivation is not just a personal journey; it’s a team journey. When you know what drives each team member, you can work together more effectively and navigate changes with ease.

    📚 Want to dive deeper? This practice is just one of the 18 we cover in our book.
    Check it out at I am in Charge.

    👇 Let me know what you think and if you’ve ever tried something similar to understand motivation!

  • Cultivating a Global Culture: Lessons from Canva

    Cultivating a Global Culture: Lessons from Canva

    📣 Have you ever wondered how some companies manage to preserve their culture while expanding on a global scale?

    🔗 I came across an insightful article that delves into this very question, looking at how Canva—yes, the design platform we all love—has successfully maintained a unified culture while spanning across continents.

    🌟 Key Takeaways:
    1️⃣ Culture isn’t just an ‘HR Thing’: Canva places culture at the core of their acquisition strategy, ensuring both product and team alignment.
    2️⃣ Autonomy & Integration: Canva adopts a thoughtful approach to incorporating new teams, allowing for strategic autonomy and gradual integration.
    3️⃣ The Role of Physical Spaces: Whether it’s a co-working space or a campus, the choice of workspace reflects and nurtures the company culture.
    4️⃣ Connection Beyond Proximity: Canva’s transition to remote work during the pandemic led to creative strategies, like “sacred lunch hours,” to keep the company culture alive.

    🤔 These insights could be particularly relevant for startups and scaling businesses looking to maintain their core values while expanding. And yes, it’s directly linked to the quality of leadership at all levels.

    👉 Here’s the article from Raconteur for a deeper dive!

    ✅ As we are working on launching a leadership development program designed to serve everyone regardless of their role, understanding the dynamics of culture is more critical than ever.

    💬 Would love to hear your thoughts! How important is organizational culture in your leadership journey?

  • Unlock the Power of Nonviolent Communication

    Unlock the Power of Nonviolent Communication

    In a world where misunderstandings can escalate quickly, mastering the art of Nonviolent Communication can be a game-changer. Created by Marshall Rosenberg, this practice is all about fostering compassion, empathy, and genuine understanding in our interactions.

    How it works:

    1. Observation: Reflect on what happened without judgment.
    2. Feelings: Express genuine emotions or sensations.
    3. Needs: Identify the underlying needs or values causing those feelings.
    4. Requests: Make a constructive request to improve the relationship.

    For instance, instead of reacting aggressively in a heated meeting, imagine saying:
    “When I hear comments about a team’s work without their representation, I feel anger because I value respect and fairness. Would you consider inviting them for a more inclusive discussion?”

    By practicing Nonviolent Communication, we can nurture our relationships and create a more harmonious environment.

    Curious about other transformative practices? Dive into our book, “I am a Software Engineer and I am in Charge“. Join Sandrine on her journey, explore actionable experiments, and redefine what it means to be in charge.

    Check out the experiment!