L’intervention de Vineet Nayar (CEO and vice chairman of HCL Technologies) lors des Mix Mashup est passionnante. Il raconte comment HCL est en transformation continue, et comment ils m\u00e8nent des exp\u00e9rimentations pour permettre \u00e0 chaque personne de HCL de contribuer \u00e0 cr\u00e9er un meilleur service.<\/p>\n
L’exp\u00e9rience de la transformation du traditionnel 360\u00b0 en rendant publique et transparente l’\u00e9valuation des manager, de la mise en place d’un syst\u00e8me de ticket d’incident que les fonctions supports doivent traiter, d’une \u00e9valuation du niveau de bonheur \u00e0 la cloture du ticket, de la cr\u00e9ation de communaut\u00e9 de passion… etc…<\/p>\n
A voir pour l’inspiration !<\/p>\n
As the , embarked on a journey to re-imagine and reinvent the nature of power, leadership, and value creation inside a vast organization. Driven by the belief that the traditional management model\u2014built to serve control-obsessed managers rather than to support customer-obsessed employees\u2014was broken, Vineet launched a series of experiments in promoting transparency, opening up the realm of strategy to all employees, and reversing accountability so managers served frontline employees.<\/p>\n","protected":false},"excerpt":{"rendered":"
L’intervention de Vineet Nayar (CEO and vice chairman of HCL Technologies) lors des Mix Mashup est passionnante. Il raconte comment HCL est en transformation continue, et comment ils m\u00e8nent des exp\u00e9rimentations pour permettre \u00e0 chaque personne de HCL de contribuer \u00e0 cr\u00e9er un meilleur service. L’exp\u00e9rience de la transformation du traditionnel 360\u00b0 en rendant publique […]<\/p>\n","protected":false},"author":1,"featured_media":1899,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[6],"tags":[365,460,489,536],"class_list":["post-1898","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-general","tag-hcl-technologies","tag-management","tag-mix","tag-organisation"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/pazAbl-uC","_links":{"self":[{"href":"https:\/\/blog-alexis.monville.com\/fr\/wp-json\/wp\/v2\/posts\/1898","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog-alexis.monville.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog-alexis.monville.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog-alexis.monville.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/blog-alexis.monville.com\/fr\/wp-json\/wp\/v2\/comments?post=1898"}],"version-history":[{"count":0,"href":"https:\/\/blog-alexis.monville.com\/fr\/wp-json\/wp\/v2\/posts\/1898\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blog-alexis.monville.com\/fr\/wp-json\/"}],"wp:attachment":[{"href":"https:\/\/blog-alexis.monville.com\/fr\/wp-json\/wp\/v2\/media?parent=1898"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog-alexis.monville.com\/fr\/wp-json\/wp\/v2\/categories?post=1898"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog-alexis.monville.com\/fr\/wp-json\/wp\/v2\/tags?post=1898"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}