{"id":1415,"date":"2012-05-01T08:01:17","date_gmt":"2012-05-01T06:01:17","guid":{"rendered":"https:\/\/blog-alexis.monville.com\/?p=1415"},"modified":"2012-05-01T08:01:17","modified_gmt":"2012-05-01T06:01:17","slug":"freedom-from-command-and-control","status":"publish","type":"post","link":"https:\/\/blog-alexis.monville.com\/fr\/2012\/05\/01\/freedom-from-command-and-control\/","title":{"rendered":"Freedom from Command and Control"},"content":{"rendered":"<p><a href=\"http:\/\/www.amazon.fr\/gp\/product\/1563273276\/ref=as_li_ss_tl?ie=UTF8&amp;tag=unjounoe-21&amp;linkCode=as2&amp;camp=1642&amp;creative=19458&amp;creativeASIN=1563273276\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-1416\" title=\"freedom-from-command-and-control\" src=\"https:\/\/i0.wp.com\/blog-alexis.monville.com\/wp-content\/uploads\/2012\/04\/freedom-from-command-and-control.jpg?resize=300%2C300&#038;ssl=1\" alt=\"\" width=\"300\" height=\"300\" \/><\/a><a href=\"http:\/\/www.amazon.fr\/gp\/product\/1563273276\/ref=as_li_ss_tl?ie=UTF8&amp;tag=unjounoe-21&amp;linkCode=as2&amp;camp=1642&amp;creative=19458&amp;creativeASIN=1563273276\">Freedom from Command &amp; Control: Rethinking Management for Lean Service<\/a><img loading=\"lazy\" decoding=\"async\" style=\"border: none !important;margin: 0px !important\" src=\"http:\/\/www.assoc-amazon.fr\/e\/ir?t=unjounoe-21&amp;l=as2&amp;o=8&amp;a=1563273276\" alt=\"\" width=\"1\" height=\"1\" border=\"0\" \/>\u00a0est donc le 5\u00e8me livre de la <a title=\"Les livres de la s\u00e9lection\" href=\"https:\/\/blog-alexis.monville.com\/category\/livre\/\">s\u00e9lection<\/a> du blog.\u00a0Cet ouvrage de John Seddon, fondateur de <a href=\"http:\/\/www.systemsthinking.co.uk\/\" target=\"_blank\">Vanguard<\/a>\u00a0est pr\u00e9sent\u00e9 comme l&rsquo;application du syst\u00e8me Toyota dans les services.<\/p>\n<p>Cet ouvrage pr\u00e9sente une approche du Systems Thinking dans les services. En partant des enseignements de <a href=\"http:\/\/fr.wikipedia.org\/wiki\/William_Edwards_Deming\" target=\"_blank\">Deming<\/a>, et des travaux de <a href=\"http:\/\/fr.wikipedia.org\/wiki\/Taiichi_%C5%8Cno\" target=\"_blank\">Ohno<\/a> chez Toyota. John Seddon explique comment transposer cette fa\u00e7on de penser aux services, en l&rsquo;illustrant avec de nombreux exemples.<\/p>\n<p>Le chapitre 8 (est-ce que cela tient l&rsquo;eau ?) pr\u00e9sente les diff\u00e9rentes \u00ab\u00a0modes\u00a0\u00bb qui ont \u00e9t\u00e9 employ\u00e9 comme \u00ab\u00a0solutions\u00a0\u00bb aux probl\u00e8mes des organisations : ISO9000, Excellence op\u00e9rationnelle, Balanced Scorecard, Knoloedge management, 6 sigma&#8230; et bien sur l&rsquo;utilisation de l&rsquo;informatique&#8230;<\/p>\n<p>Le chapitre 9 pr\u00e9sente les outils labellis\u00e9 \u00ab\u00a0Lean\u00a0\u00bb et leur application dans l&rsquo;industrie : 5S, Value Stream Mapping (VSM), \u00a0Takt Time, Poka Yoke&#8230; Et bien sur une fa\u00e7on d&rsquo;appliquer la <strong>fa\u00e7on de penser<\/strong> ayant conduit \u00e0 la cr\u00e9ation de ces outils aux services.<\/p>\n<p>A lire donc pour changer votre fa\u00e7on de penser le management des organisations, votre fa\u00e7on de penser le travail&#8230;<\/p>\n<p>Je vous recommande aussi de regarder la vid\u00e9o de l&rsquo;intervention de John Seddon lors de Lean Kanban Europe : <a href=\"http:\/\/vimeo.com\/30641582\" target=\"_blank\">It&rsquo;s the system stupid!<\/a><\/p>\n<p>Les pr\u00e9c\u00e9dents livres sont <a href=\"https:\/\/blog-alexis.monville.com\/category\/livre\/\">ici<\/a> :\u00a0<a href=\"https:\/\/blog-alexis.monville.com\/category\/livre\/\">https:\/\/blog-alexis.monville.com\/category\/livre\/<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Freedom from Command &amp; Control: Rethinking Management for Lean Service\u00a0est donc le 5\u00e8me livre de la s\u00e9lection du blog.\u00a0Cet ouvrage de John Seddon, fondateur de Vanguard\u00a0est pr\u00e9sent\u00e9 comme l&rsquo;application du syst\u00e8me Toyota dans les services. Cet ouvrage pr\u00e9sente une approche du Systems Thinking dans les services. En partant des enseignements de Deming, et des travaux [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":1416,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[9],"tags":[134,172,208,432,460,520,672,716,743,770],"class_list":["post-1415","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-livre","tag-c2","tag-command-and-control","tag-deming","tag-lean","tag-management","tag-ohno","tag-seddon","tag-systems-thinking","tag-toyota","tag-vanguard"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/pazAbl-mP","_links":{"self":[{"href":"https:\/\/blog-alexis.monville.com\/fr\/wp-json\/wp\/v2\/posts\/1415","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog-alexis.monville.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog-alexis.monville.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog-alexis.monville.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/blog-alexis.monville.com\/fr\/wp-json\/wp\/v2\/comments?post=1415"}],"version-history":[{"count":0,"href":"https:\/\/blog-alexis.monville.com\/fr\/wp-json\/wp\/v2\/posts\/1415\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blog-alexis.monville.com\/fr\/wp-json\/"}],"wp:attachment":[{"href":"https:\/\/blog-alexis.monville.com\/fr\/wp-json\/wp\/v2\/media?parent=1415"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog-alexis.monville.com\/fr\/wp-json\/wp\/v2\/categories?post=1415"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog-alexis.monville.com\/fr\/wp-json\/wp\/v2\/tags?post=1415"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}