{"id":2427,"date":"2017-08-25T21:55:54","date_gmt":"2017-08-25T19:55:54","guid":{"rendered":"https:\/\/blog-alexis.monville.com\/en\/?p=2427"},"modified":"2017-09-03T18:14:55","modified_gmt":"2017-09-03T16:14:55","slug":"grow-your-questioning-skills","status":"publish","type":"post","link":"https:\/\/blog-alexis.monville.com\/en\/2017\/08\/25\/grow-your-questioning-skills\/","title":{"rendered":"Grow your questioning skills"},"content":{"rendered":"<p>We tend to want to solve the problems, even when we know that it is much better to help people to find their own solutions. I received several questions about the need to listen, and the need to ask better questions. Looking for a simple way to explain how it works, I used the <a href=\"https:\/\/en.wikipedia.org\/wiki\/GROW_model\">GROW model<\/a> developed by Graham Alexander.<\/p>\n<p><strong>GROW<\/strong> stands for Goal setting, Reality, Options, Way forward. Let&#8217;s examine a few example of questions you could ask for each step.<\/p>\n<p>Be careful not to make the questions sound as a judgment call. The goal is to explore what are the real goals of a person for the current conversation, or for a more long term time frame, and then to find their solution to get there. The questions could also be used in a group setting situation. In both cases, you need to get first an agreement from the person or the group to provide your help.<\/p>\n<p><strong>Goal setting<\/strong>, what the person wants to achieve:<\/p>\n<ul>\n<li>What does success look like?<\/li>\n<li>What would need to happen for you to walk away feeling that this time was well spent?<\/li>\n<li>What would be a milestone on the way?<\/li>\n<li>If you had a magic wand, what would you change?<\/li>\n<li>How much personal control or influence do you have over your goal?<\/li>\n<li>How will measure it? (the goal is not the measure, just to foster the conversation and to check that you have the same understanding of the goal)<\/li>\n<\/ul>\n<p><strong>Reality<\/strong>, assess the reality (and the awareness of the person that the reality is a very subjective thing):<\/p>\n<ul>\n<li>What is happening now?\n<ul>\n<li>You will need to use descriptor questions to help the person to think more precisely about the situation: Tell me more about, help me understand, I am curious about, could you describe further&#8230;<\/li>\n<\/ul>\n<\/li>\n<li>How do you know that this is really happening?<\/li>\n<li>What other factors are relevant?<\/li>\n<li>How the other stakeholders perceived the situation?<\/li>\n<li>What are the results of your previous actions?<\/li>\n<\/ul>\n<p><strong>Options and Obstacles<\/strong>, explore the different options possible to get the desired results, and examine the obstacles that prevent to get the results:<\/p>\n<ul>\n<li>What could you do to change the situation?<\/li>\n<li>What have you done or see other do in similar situations?<\/li>\n<li>What are the options for action?<\/li>\n<li>What are the benefits and costs of your different options?<\/li>\n<li>What are the external and internal factors that could prevent you in taking actions?<\/li>\n<li>What will you do to eliminate these external and internal factors?<\/li>\n<\/ul>\n<p><strong>Way forward<\/strong>, is when we convert options into actions:<\/p>\n<ul>\n<li>What option do you choose?<\/li>\n<li>What will you do and when?<\/li>\n<li>What support do you need and from whom?<\/li>\n<li>How will you get that support?<\/li>\n<\/ul>\n<p>I hope that will help your next conversations. Feedback welcome!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>We tend to want to solve the problems, even when we know that it is much better to help people to find their own solutions. I received several questions about the need to listen, and the need to ask better questions. Looking for a simple way to explain how it works, I used the GROW [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"advanced_seo_description":"","jetpack_seo_html_title":"","jetpack_seo_noindex":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-2427","post","type-post","status-publish","format-standard","hentry","category-all"],"jetpack_featured_media_url":"","jetpack_shortlink":"https:\/\/wp.me\/paNjQG-D9","jetpack-related-posts":[{"id":4707,"url":"https:\/\/blog-alexis.monville.com\/en\/2023\/10\/11\/ask-better-questions\/","url_meta":{"origin":2427,"position":0},"title":"Ask Better Questions","author":"Alexis","date":"October 11, 2023","format":false,"excerpt":"\ud83d\udc4b Hello Software Engineers, Team Leaders, and Problem Solvers!Ever found yourself jumping to solutions before fully understanding a problem? We all have. That's why today, I want to share another gem from my book, \"I am a Software Engineer and I am in Charge,\" co-authored with\u00a0Michael Doyle. \ud83c\udfaf Introducing: Ask\u2026","rel":"","context":"In &quot;I am in Charge&quot;","block_context":{"text":"I am in Charge","link":"https:\/\/blog-alexis.monville.com\/en\/category\/i-am-in-charge\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/blog-alexis.monville.com\/en\/wp-content\/uploads\/sites\/2\/2023\/10\/noun-questions-4872941-2696D8.png?fit=512%2C512&ssl=1&resize=350%2C200","width":350,"height":200},"classes":[]},{"id":2917,"url":"https:\/\/blog-alexis.monville.com\/en\/2019\/06\/23\/how-to-create-great-goals\/","url_meta":{"origin":2427,"position":1},"title":"How to Create Great Goals: Using OKRs to Focus on Impact","author":"Alexis","date":"June 23, 2019","format":false,"excerpt":"In today\u2019s episode, I will answer one questions I have been asked several times over the past weeks: How to create great goals?","rel":"","context":"In &quot;Le Podcast&quot;","block_context":{"text":"Le Podcast","link":"https:\/\/blog-alexis.monville.com\/en\/category\/podcast\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/blog-alexis.monville.com\/en\/wp-content\/uploads\/sites\/2\/2019\/06\/Le-Podcast-Goals.png?fit=400%2C400&ssl=1&resize=350%2C200","width":350,"height":200},"classes":[]},{"id":2130,"url":"https:\/\/blog-alexis.monville.com\/en\/2015\/09\/16\/listening-exercises\/","url_meta":{"origin":2427,"position":2},"title":"Listening exercises","author":"Alexis","date":"September 16, 2015","format":false,"excerpt":"I used, once again, listening exercises during the Devops Masterclass that I delivered with one of my colleagues in Ho-Chi-Minh-City for the APAC Red Hat Tech Exchange. I committed this time to publish a short description of those exercises. I set the stage for the exercises with a short warm-up\u2026","rel":"","context":"In &quot;General&quot;","block_context":{"text":"General","link":"https:\/\/blog-alexis.monville.com\/en\/category\/all\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/blog-alexis.monville.com\/en\/wp-content\/uploads\/sites\/2\/2015\/09\/201509listen-to-me1-scaled.jpg?fit=1200%2C861&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/blog-alexis.monville.com\/en\/wp-content\/uploads\/sites\/2\/2015\/09\/201509listen-to-me1-scaled.jpg?fit=1200%2C861&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/blog-alexis.monville.com\/en\/wp-content\/uploads\/sites\/2\/2015\/09\/201509listen-to-me1-scaled.jpg?fit=1200%2C861&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/blog-alexis.monville.com\/en\/wp-content\/uploads\/sites\/2\/2015\/09\/201509listen-to-me1-scaled.jpg?fit=1200%2C861&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/blog-alexis.monville.com\/en\/wp-content\/uploads\/sites\/2\/2015\/09\/201509listen-to-me1-scaled.jpg?fit=1200%2C861&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":2265,"url":"https:\/\/blog-alexis.monville.com\/en\/2016\/03\/02\/work-rules-insights-from-google-that-will-transform-how-you-live-and-lead\/","url_meta":{"origin":2427,"position":3},"title":"Work Rules &#8211; Insights from Google that will transform how you live and lead","author":"Alexis","date":"March 2, 2016","format":false,"excerpt":"Work Rules is a book from Laszlo Bock, SVP of People Operations at Google. You will find that the \"People Operations\" that could be called \"Human resources\" in other organizations is really different in its way to operate. Main difference is the focus on data, not on opinion, and to\u2026","rel":"","context":"In &quot;General&quot;","block_context":{"text":"General","link":"https:\/\/blog-alexis.monville.com\/en\/category\/all\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/blog-alexis.monville.com\/en\/wp-content\/uploads\/sites\/2\/2016\/03\/201603jason-yu-miracles-scaled.jpg?fit=1200%2C675&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/blog-alexis.monville.com\/en\/wp-content\/uploads\/sites\/2\/2016\/03\/201603jason-yu-miracles-scaled.jpg?fit=1200%2C675&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/blog-alexis.monville.com\/en\/wp-content\/uploads\/sites\/2\/2016\/03\/201603jason-yu-miracles-scaled.jpg?fit=1200%2C675&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/blog-alexis.monville.com\/en\/wp-content\/uploads\/sites\/2\/2016\/03\/201603jason-yu-miracles-scaled.jpg?fit=1200%2C675&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/blog-alexis.monville.com\/en\/wp-content\/uploads\/sites\/2\/2016\/03\/201603jason-yu-miracles-scaled.jpg?fit=1200%2C675&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":2411,"url":"https:\/\/blog-alexis.monville.com\/en\/2017\/08\/03\/the-advantage-of-a-book-discussion-club\/","url_meta":{"origin":2427,"position":4},"title":"The Advantage of a book discussion club","author":"Alexis","date":"August 3, 2017","format":false,"excerpt":"The Advantage: Why Organizational Health Trumps Everything Else in Business is a book by Patrick Lencioni. This one is not a business novel, like The Five Dysfunctions of a Team (you may have read that previous post). The book purpose is to explain a model to bring organizational health. I\u2026","rel":"","context":"In &quot;General&quot;","block_context":{"text":"General","link":"https:\/\/blog-alexis.monville.com\/en\/category\/all\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/blog-alexis.monville.com\/en\/wp-content\/uploads\/sites\/2\/2017\/08\/advantage-e1501764282162.png?fit=800%2C582&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/blog-alexis.monville.com\/en\/wp-content\/uploads\/sites\/2\/2017\/08\/advantage-e1501764282162.png?fit=800%2C582&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/blog-alexis.monville.com\/en\/wp-content\/uploads\/sites\/2\/2017\/08\/advantage-e1501764282162.png?fit=800%2C582&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/blog-alexis.monville.com\/en\/wp-content\/uploads\/sites\/2\/2017\/08\/advantage-e1501764282162.png?fit=800%2C582&ssl=1&resize=700%2C400 2x"},"classes":[]},{"id":2664,"url":"https:\/\/blog-alexis.monville.com\/en\/2018\/09\/17\/project-aristotle-a-conversation-starter\/","url_meta":{"origin":2427,"position":5},"title":"Project Aristotle &#8211; A Conversation Starter","author":"Alexis","date":"September 17, 2018","format":false,"excerpt":"In Measure What Matters, John Doerr speaks about the quality prized by Andy Grove: collective accountability, fearless risktaking, measurable achievements. John explains that Google studied 180 teams using five questions. The internal project code name was Project Aristotle. The results? Standout performances correlated with affirmative answers to these questions: Structure\u2026","rel":"","context":"In &quot;General&quot;","block_context":{"text":"General","link":"https:\/\/blog-alexis.monville.com\/en\/category\/all\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/blog-alexis.monville.com\/en\/wp-content\/uploads\/sites\/2\/2018\/09\/538px-Aristotle_Altemps_Inv8575.jpg?fit=538%2C720&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/blog-alexis.monville.com\/en\/wp-content\/uploads\/sites\/2\/2018\/09\/538px-Aristotle_Altemps_Inv8575.jpg?fit=538%2C720&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/blog-alexis.monville.com\/en\/wp-content\/uploads\/sites\/2\/2018\/09\/538px-Aristotle_Altemps_Inv8575.jpg?fit=538%2C720&ssl=1&resize=525%2C300 1.5x"},"classes":[]}],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/blog-alexis.monville.com\/en\/wp-json\/wp\/v2\/posts\/2427","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog-alexis.monville.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog-alexis.monville.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog-alexis.monville.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/blog-alexis.monville.com\/en\/wp-json\/wp\/v2\/comments?post=2427"}],"version-history":[{"count":2,"href":"https:\/\/blog-alexis.monville.com\/en\/wp-json\/wp\/v2\/posts\/2427\/revisions"}],"predecessor-version":[{"id":2429,"href":"https:\/\/blog-alexis.monville.com\/en\/wp-json\/wp\/v2\/posts\/2427\/revisions\/2429"}],"wp:attachment":[{"href":"https:\/\/blog-alexis.monville.com\/en\/wp-json\/wp\/v2\/media?parent=2427"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog-alexis.monville.com\/en\/wp-json\/wp\/v2\/categories?post=2427"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog-alexis.monville.com\/en\/wp-json\/wp\/v2\/tags?post=2427"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}