{"id":1415,"date":"2012-05-01T08:01:17","date_gmt":"2012-05-01T06:01:17","guid":{"rendered":"https:\/\/blog-alexis.monville.com\/?p=1415"},"modified":"2014-01-08T22:19:34","modified_gmt":"2014-01-08T21:19:34","slug":"freedom-from-command-and-control","status":"publish","type":"post","link":"https:\/\/blog-alexis.monville.com\/en\/2012\/05\/01\/freedom-from-command-and-control\/","title":{"rendered":"Freedom from Command and Control"},"content":{"rendered":"

\"\"<\/a>Freedom from Command & Control: Rethinking Management for Lean Service<\/a>\"\"\u00a0est donc le 5\u00e8me livre de la s\u00e9lection<\/a> du blog.\u00a0Cet ouvrage de John Seddon, fondateur de Vanguard<\/a>\u00a0est pr\u00e9sent\u00e9 comme l’application du syst\u00e8me Toyota dans les services.<\/p>\n

Cet ouvrage pr\u00e9sente une approche du Systems Thinking dans les services. En partant des enseignements de Deming<\/a>, et des travaux de Ohno<\/a> chez Toyota. John Seddon explique comment transposer cette fa\u00e7on de penser aux services, en l’illustrant avec de nombreux exemples.<\/p>\n

Le chapitre 8 (est-ce que cela tient l’eau ?) pr\u00e9sente les diff\u00e9rentes “modes” qui ont \u00e9t\u00e9 employ\u00e9 comme “solutions” aux probl\u00e8mes des organisations : ISO9000, Excellence op\u00e9rationnelle, Balanced Scorecard, Knoloedge management, 6 sigma… et bien sur l’utilisation de l’informatique…<\/p>\n

Le chapitre 9 pr\u00e9sente les outils labellis\u00e9 “Lean” et leur application dans l’industrie : 5S, Value Stream Mapping (VSM), \u00a0Takt Time, Poka Yoke… Et bien sur une fa\u00e7on d’appliquer la fa\u00e7on de penser<\/strong> ayant conduit \u00e0 la cr\u00e9ation de ces outils aux services.<\/p>\n

A lire donc pour changer votre fa\u00e7on de penser le management des organisations, votre fa\u00e7on de penser le travail…<\/p>\n

Je vous recommande aussi de regarder la vid\u00e9o de l’intervention de John Seddon lors de Lean Kanban Europe : It’s the system stupid!<\/a><\/p>\n

Les pr\u00e9c\u00e9dents livres sont ici<\/a> :\u00a0https:\/\/blog-alexis.monville.com\/category\/livre\/<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Freedom from Command & Control: Rethinking Management for Lean Service\u00a0est donc le 5\u00e8me livre de la s\u00e9lection du blog.\u00a0Cet ouvrage de John Seddon, fondateur de Vanguard\u00a0est pr\u00e9sent\u00e9 comme l’application du syst\u00e8me Toyota dans les services. Cet ouvrage pr\u00e9sente une approche du Systems Thinking dans les services. En partant des enseignements de Deming, et des travaux […]<\/p>\n","protected":false},"author":1,"featured_media":1416,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"advanced_seo_description":"","jetpack_seo_html_title":"","jetpack_seo_noindex":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[273],"tags":[262,284],"class_list":["post-1415","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-livre","tag-lean","tag-management"],"jetpack_featured_media_url":"https:\/\/i0.wp.com\/blog-alexis.monville.com\/en\/wp-content\/uploads\/sites\/2\/2012\/04\/freedom-from-command-and-control.jpg?fit=300%2C300&ssl=1","jetpack_shortlink":"https:\/\/wp.me\/paNjQG-mP","jetpack-related-posts":[{"id":1481,"url":"https:\/\/blog-alexis.monville.com\/en\/2012\/11\/03\/comprendre-le-a3\/","url_meta":{"origin":1415,"position":0},"title":"Comprendre le A3","author":"Alexis","date":"November 3, 2012","format":false,"excerpt":"Understanding A3 Thinking: A Critical Component of Toyota's PDCA Management System\u00a0est un livre de Durward Sobek et Art Smalley permettant de comprendre la pens\u00e9e A3. Le A3 est un dispositif utilis\u00e9 par Toyota comme support \u00e0 la r\u00e9solution de probl\u00e8mes. Une approche permettant de r\u00e9soudre les probl\u00e8mes \u00e0 leurs sources\u2026","rel":"","context":"In "livre"","block_context":{"text":"livre","link":"https:\/\/blog-alexis.monville.com\/en\/category\/livre\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/blog-alexis.monville.com\/wp-content\/uploads\/sites\/2\/2012\/11\/refas_li_ss_il.jpeg?resize=350%2C200&ssl=1","width":350,"height":200},"classes":[]},{"id":1323,"url":"https:\/\/blog-alexis.monville.com\/en\/2012\/01\/02\/great-by-choice\/","url_meta":{"origin":1415,"position":1},"title":"Great by Choice","author":"Alexis","date":"January 2, 2012","format":false,"excerpt":"Lire est une bonne fa\u00e7on de d\u00e9couvrir de nouvelles approches, de comprendre les cl\u00e9s qui font les organisations qui fonctionnent mieux et qui durent. C'est en lisant le dernier ouvrage de Jim Collins, Great by Choice que je me suis dit qu'il serait utile de partager ces lectures et d'encourager\u2026","rel":"","context":"In "livre"","block_context":{"text":"livre","link":"https:\/\/blog-alexis.monville.com\/en\/category\/livre\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/blog-alexis.monville.com\/wp-content\/uploads\/sites\/2\/2012\/01\/great-by-choice.jpg?resize=350%2C200&ssl=1","width":350,"height":200},"classes":[]},{"id":2013,"url":"https:\/\/blog-alexis.monville.com\/en\/2015\/02\/04\/management-3-0-workout\/","url_meta":{"origin":1415,"position":2},"title":"Management 3.0 #Workout","author":"Alexis","date":"February 4, 2015","format":false,"excerpt":"Lorsque Claude Aubry a publi\u00e9 cet article \u00e0 propos du site du club de lecture de Toulouse, j\u2019avais d\u00e9j\u00e0 en projet l\u2019id\u00e9e de lancer un club de discussion. Je m\u2019\u00e9tais donc dis que c\u2019\u00e9tait une nouvelle bonne raison de le faire. La r\u00e9union du Klub de Toulouse se d\u00e9roulait lundi\u2026","rel":"","context":"In "livre"","block_context":{"text":"livre","link":"https:\/\/blog-alexis.monville.com\/en\/category\/livre\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/blog-alexis.monville.com\/en\/wp-content\/uploads\/sites\/2\/2015\/02\/CIMG1384-scaled.jpg?fit=1200%2C900&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/blog-alexis.monville.com\/en\/wp-content\/uploads\/sites\/2\/2015\/02\/CIMG1384-scaled.jpg?fit=1200%2C900&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/blog-alexis.monville.com\/en\/wp-content\/uploads\/sites\/2\/2015\/02\/CIMG1384-scaled.jpg?fit=1200%2C900&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/blog-alexis.monville.com\/en\/wp-content\/uploads\/sites\/2\/2015\/02\/CIMG1384-scaled.jpg?fit=1200%2C900&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/blog-alexis.monville.com\/en\/wp-content\/uploads\/sites\/2\/2015\/02\/CIMG1384-scaled.jpg?fit=1200%2C900&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":1380,"url":"https:\/\/blog-alexis.monville.com\/en\/2012\/02\/04\/le-but\/","url_meta":{"origin":1415,"position":3},"title":"Le But","author":"Alexis","date":"February 4, 2012","format":false,"excerpt":"Le But - Un processus de progr\u00e8s permanent, est un livre de Eliyahu Goldratt dont la premi\u00e8re version est parue en 1984. C'est donc, apr\u00e8s Great by Choice de Jim Collins, le deuxi\u00e8me livre que je propose dans la s\u00e9rie d'auto-formation de cette ann\u00e9e.\u00a0En 1984, on ne parlait pas encore\u2026","rel":"","context":"In "ayeba"","block_context":{"text":"ayeba","link":"https:\/\/blog-alexis.monville.com\/en\/category\/ayeba\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/blog-alexis.monville.com\/wp-content\/uploads\/sites\/2\/2012\/02\/le-but-goldratt.jpg?resize=350%2C200&ssl=1","width":350,"height":200},"classes":[]},{"id":1803,"url":"https:\/\/blog-alexis.monville.com\/en\/2014\/03\/10\/coaching-agile\/","url_meta":{"origin":1415,"position":4},"title":"Coaching Agile","author":"Alexis","date":"March 10, 2014","format":false,"excerpt":"Coaching Agile, le livre de r\u00e9f\u00e9rence de Rachel Davies et Liz Sedley est enfin traduit en fran\u00e7ais grace \u00e0 Fabrice Aimetti. Fabrice est connu pour ses nombreuses traductions d'articles et d'ouvrages traitant du coaching, des m\u00e9thodes agiles, du lean et plus g\u00e9n\u00e9ralement de ce qui touche aux organisations et aux\u2026","rel":"","context":"In "livre"","block_context":{"text":"livre","link":"https:\/\/blog-alexis.monville.com\/en\/category\/livre\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/blog-alexis.monville.com\/en\/wp-content\/uploads\/sites\/2\/2014\/03\/title_page.png?fit=800%2C1200&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/blog-alexis.monville.com\/en\/wp-content\/uploads\/sites\/2\/2014\/03\/title_page.png?fit=800%2C1200&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/blog-alexis.monville.com\/en\/wp-content\/uploads\/sites\/2\/2014\/03\/title_page.png?fit=800%2C1200&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/blog-alexis.monville.com\/en\/wp-content\/uploads\/sites\/2\/2014\/03\/title_page.png?fit=800%2C1200&ssl=1&resize=700%2C400 2x"},"classes":[]},{"id":2043,"url":"https:\/\/blog-alexis.monville.com\/en\/2015\/03\/28\/club-de-lecture\/","url_meta":{"origin":1415,"position":5},"title":"Club de Lecture","author":"Alexis","date":"March 28, 2015","format":false,"excerpt":"Une session du Club de Lecture de Bordeaux s'est d\u00e9roul\u00e9e ce samedi 28 mars 2015, de 10h30 \u00e0 12h00. L'id\u00e9e de proposer cette session m'\u00e9tait venu suite \u00e0 la participation au club de Toulouse que j'ai racont\u00e9 ici. 1er RDV du Club de lecture #Bordeaux initi\u00e9 par @alexismonville avec le\u2026","rel":"","context":"In "General"","block_context":{"text":"General","link":"https:\/\/blog-alexis.monville.com\/en\/category\/all\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/blog-alexis.monville.com\/en\/wp-content\/uploads\/sites\/2\/2015\/03\/20150328-Club-De-Lecture-Workout-e1427543334391.png?fit=1200%2C848&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/blog-alexis.monville.com\/en\/wp-content\/uploads\/sites\/2\/2015\/03\/20150328-Club-De-Lecture-Workout-e1427543334391.png?fit=1200%2C848&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/blog-alexis.monville.com\/en\/wp-content\/uploads\/sites\/2\/2015\/03\/20150328-Club-De-Lecture-Workout-e1427543334391.png?fit=1200%2C848&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/blog-alexis.monville.com\/en\/wp-content\/uploads\/sites\/2\/2015\/03\/20150328-Club-De-Lecture-Workout-e1427543334391.png?fit=1200%2C848&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/blog-alexis.monville.com\/en\/wp-content\/uploads\/sites\/2\/2015\/03\/20150328-Club-De-Lecture-Workout-e1427543334391.png?fit=1200%2C848&ssl=1&resize=1050%2C600 3x"},"classes":[]}],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/blog-alexis.monville.com\/en\/wp-json\/wp\/v2\/posts\/1415","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog-alexis.monville.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog-alexis.monville.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog-alexis.monville.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/blog-alexis.monville.com\/en\/wp-json\/wp\/v2\/comments?post=1415"}],"version-history":[{"count":6,"href":"https:\/\/blog-alexis.monville.com\/en\/wp-json\/wp\/v2\/posts\/1415\/revisions"}],"predecessor-version":[{"id":1724,"href":"https:\/\/blog-alexis.monville.com\/en\/wp-json\/wp\/v2\/posts\/1415\/revisions\/1724"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blog-alexis.monville.com\/en\/wp-json\/wp\/v2\/media\/1416"}],"wp:attachment":[{"href":"https:\/\/blog-alexis.monville.com\/en\/wp-json\/wp\/v2\/media?parent=1415"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog-alexis.monville.com\/en\/wp-json\/wp\/v2\/categories?post=1415"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog-alexis.monville.com\/en\/wp-json\/wp\/v2\/tags?post=1415"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}